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Manager Amazon It Support Technician Jobs (NOW HIRING)

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

... IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Manage on site inventory and the total lifecycle of IT assets. * Procure, configure and deploy ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Perform other duties as assigned by local management or BMZ Group IT leadership What We're Looking ...

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

We are seeking an exceptionally skilled, inventive, and dynamic individual to manage our fast ... Please visit our website for more details: IT Support Technician - The IT Support Technician will ...

Heico Aerospace Corporation

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Manage and track progress of issues via a Help-Desk ticket management * Install, configure, upgrade ...

New

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Manage and track progress of issues via a Help-Desk ticket management * Install, configure, upgrade ...

Prosum Inc.

IT Support Technician

Calabasas, CA · On-site

$23 - $31.50/hr

The IT Support Technician will collaborate with infrastructure and operations teams to resolve ... Provide remote troubleshooting support using phone, remote management tools, and other support ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

From technicians and engineers to first responders and service members, they embody the hard work ... Work with the INFOSEC team to manage internal IT support requests - triaging, resolving, and ...

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support TechnicianMount Mercy University is seeking a customer-focused IT Support Technician to ... Document and manage requests through the IT ticketing system.Escalate complex issues to appropriate ...

Gathr Outdoors

IT Support Technician

Higganum, CT · On-site

$27 - $30/hr

IT Support Technician ILocation: Higganum, CT / Onsite Reports To: IT Systems ManagerBrand/Segment ... Ability to prioritize tasks and manage multiple support requests in a fast-paced environment.

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

The IT Support Technician is responsible for all operational aspects of support functions ... This position reports to the IT Support Services Manager (U.S.) and is part of the Information ...

1 CLICK LOGISTICS

IT Support Technician

Sparks, NV · On-site

$19 - $22/hr

Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated ... The IT Support Technician assists with onboarding and offboarding processes, workstation setup ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

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Manager Amazon It Support Technician information

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How much do manager amazon it support technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for manager amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Manager Amazon It Support Technician vs Amazon IT Support Technician?

AspectManager Amazon IT Support TechnicianAmazon IT Support Technician
CertificationsCompTIA A+, Network+, ITIL, relevant management certificationsCompTIA A+, Network+, Microsoft Certified, Cisco certifications
Work EnvironmentSupervisory role overseeing support teams, strategic planningHands-on technical support, troubleshooting hardware/software issues
ResponsibilitiesManaging support teams, coordinating projects, reportingProviding technical support, resolving user issues, maintaining systems

The Manager Amazon IT Support Technician focuses on team leadership, strategic planning, and overseeing support operations, while the Amazon IT Support Technician handles direct technical support and troubleshooting. Both roles require relevant certifications and industry experience, but differ mainly in scope and responsibilities.

How does a Manager Amazon IT Support Technician typically collaborate with other departments to resolve technical issues?

A Manager Amazon IT Support Technician works closely with multiple departments—including operations, warehouse, and engineering teams—to quickly diagnose and resolve technical issues that impact business workflows. This role often involves leading a team of technicians, coordinating incident response efforts, and acting as a liaison between IT and non-technical staff to ensure smooth communication. Collaboration may include cross-functional meetings, system audits, and joint training sessions to address recurring challenges and improve system reliability. Effective teamwork and communication skills are crucial to minimize downtime and maintain operational efficiency.

What are the key skills and qualifications needed to thrive as a Manager Amazon IT Support Technician?

To excel as a Manager Amazon IT Support Technician, you need a solid understanding of IT infrastructure, troubleshooting, and leadership, supported by a degree in information technology or related field and relevant experience. Familiarity with Amazon Web Services (AWS), ticketing systems, and industry certifications like CompTIA, Microsoft, or Cisco are typically required. Strong communication, problem-solving, and team management skills distinguish high performers in this role. These qualifications ensure efficient IT operations, effective team leadership, and alignment with Amazon’s high standards for technical support.

What does a Manager Amazon IT Support Technician do?

A Manager Amazon IT Support Technician oversees a team that provides technical support and maintenance for Amazon's IT infrastructure. Their responsibilities include supervising IT support staff, ensuring the smooth operation of hardware and software systems, and resolving complex technical issues. They also coordinate IT projects, manage service requests, and implement best practices for IT security and efficiency. Additionally, they work closely with other departments to support business operations and may be involved in training and developing their team members.

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Manager Amazon It Support Technician jobs near you

IT Support Technician

SpaceX

Hawthorne, CA • On-site

$38 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

SpaceX rating

8.8

Company rating: 8.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

14th of 72 rated aerospace companies

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
IT SUPPORT TECHNICIAN
SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in organizations capable of meeting the demanding needs of "high caliber engineers" and supporting critical operations such as launch and mission operations and 24x7 manufacturing operations. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection. This team also has architectural responsibilities in the areas of end-user computer infrastructure, printing, and conference room technologies.
The person in this position must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position.
RESPONSIBILITIES:
  • Provide 1st and 2nd, and 3rd tier support to SpaceX employees.
  • Manage on site inventory and the total lifecycle of IT assets.
  • Procure, configure and deploy computer hardware and mobile cellular devices.
  • Troubleshoot software and hardware issues, in person and remotely.
  • Configure and troubleshoot desktop, label and large multifunction printers.
  • Network support and troubleshooting. From device connectivity to VLAN configuration.
  • Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
  • Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.
  • Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand.

BASIC QUALIFICATIONS:
  • High school diploma or equivalency certificate.
  • 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
  • Experience supporting Microsoft technologies.

PREFERRED SKILLS AND EXPERIENCE:
  • Experience supporting Mac iOS and Linux environments.
  • Technical certifications (i.e. A+, Network+, MCSE).
  • Working knowledge of audio-visual equipment.
  • Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.
  • Able to work independently while maintaining patience with the constant interruptions.
  • Due to the high visibility of this position, excellent written, verbal and phone communications skills.

ADDITIONAL REQUIREMENTS:
  • Must be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment).
  • Must have valid driver's license.
  • Must be willing to work all shifts, overtime, and/or weekends as needed.

COMPENSATION AND BENEFITS:
Pay Range:
IT Support Technician/Level 1: $29.00 - $35.00/hour
IT Support Technician/Level 2: $34.00 - $40.00/hour
IT Support Technician/Level 3: $38.00 - $45.00/hour
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

What SpaceX employees say

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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