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Manager Amazon It Support Technician Jobs (NOW HIRING)

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

Manage support tickets in ServiceNow, including ticket intake, assignment, escalation, and closure. * Monitor and prioritize incoming service requests, ensuring timely and accurate IT support. * ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues ... One year of experience managing and maintaining IT systems * High School Diploma or equivalent ...

GOODWILL CENTRAL COAST

IT Support Technician

Salinas, CA · On-site

$27 - $28/hr

IT Support Technician Goodwill Central Coast - Salinas, CA Join a Mission-Driven Organization Making a Difference Across the Central Coast Goodwill Central Coast is seeking a solutions-oriented ...

Prospect Mountain JMA

IT Support Technician

Alton, NH

$21.75 - $29.75/hr

PROSPECT MOUNTAIN SCHOOLS - SAUs 72, 86 & 301 IT Support Technician Prospect Mountain School District is looking for qualified support technicians to assist with daily end user support, network ...

Prospect Mountain JMA

IT Support Technician

Alton, NH · On-site

$21.75 - $29.75/hr

Shared Services SAUs # 72, 86 & 301 Date Available: 8/3/2026 Closing Date: as soon as filled PROSPECT MOUNTAIN SCHOOLS - SAUs 72, 86 & 301 IT Support Technician Prospect Mountain School District is ...

Prosum Inc.

IT Support Technician

Calabasas, CA · On-site

$23 - $31.50/hr

The IT Support Technician will collaborate with infrastructure and operations teams to resolve ... Provide remote troubleshooting support using phone, remote management tools, and other support ...

SpaceX

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Manage on site inventory and the total lifecycle of IT assets. * Procure, configure and deploy ...

TGW Logistics Group

IT Support Technician

Grand Rapids, MI · On-site

$20.75 - $28.25/hr

The IT Support Technician will provide Tier 1 technical support to employees, assist with ... You will work closely with the IT Manager and gain exposure to a variety of enterprise technologies ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team ... Collaborate with the IT Manager to prioritize and manage support requests • Reinforce ...

Testronic

IT Support Technician

Kenner, LA · On-site

$17.50 - $24/hr

We are seeking an exceptional IT Support Technician for our New Orleans QA Testing Facility. This ... Managing and auditing of all IT assets in the facility * Vulnerability scanning and patching of ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

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Manager Amazon It Support Technician information

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How much do manager amazon it support technician jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for manager amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Manager Amazon It Support Technician vs Amazon IT Support Technician?

AspectManager Amazon IT Support TechnicianAmazon IT Support Technician
CertificationsCompTIA A+, Network+, ITIL, relevant management certificationsCompTIA A+, Network+, Microsoft Certified, Cisco certifications
Work EnvironmentSupervisory role overseeing support teams, strategic planningHands-on technical support, troubleshooting hardware/software issues
ResponsibilitiesManaging support teams, coordinating projects, reportingProviding technical support, resolving user issues, maintaining systems

The Manager Amazon IT Support Technician focuses on team leadership, strategic planning, and overseeing support operations, while the Amazon IT Support Technician handles direct technical support and troubleshooting. Both roles require relevant certifications and industry experience, but differ mainly in scope and responsibilities.

How does a Manager Amazon IT Support Technician typically collaborate with other departments to resolve technical issues?

A Manager Amazon IT Support Technician works closely with multiple departments—including operations, warehouse, and engineering teams—to quickly diagnose and resolve technical issues that impact business workflows. This role often involves leading a team of technicians, coordinating incident response efforts, and acting as a liaison between IT and non-technical staff to ensure smooth communication. Collaboration may include cross-functional meetings, system audits, and joint training sessions to address recurring challenges and improve system reliability. Effective teamwork and communication skills are crucial to minimize downtime and maintain operational efficiency.

What are the key skills and qualifications needed to thrive as a Manager Amazon IT Support Technician, and why are they important?

To excel as a Manager Amazon IT Support Technician, you need a solid understanding of IT infrastructure, troubleshooting, and leadership, supported by a degree in information technology or related field and relevant experience. Familiarity with Amazon Web Services (AWS), ticketing systems, and industry certifications like CompTIA, Microsoft, or Cisco are typically required. Strong communication, problem-solving, and team management skills distinguish high performers in this role. These qualifications ensure efficient IT operations, effective team leadership, and alignment with Amazon’s high standards for technical support.

What does a Manager Amazon IT Support Technician do?

A Manager Amazon IT Support Technician oversees a team that provides technical support and maintenance for Amazon's IT infrastructure. Their responsibilities include supervising IT support staff, ensuring the smooth operation of hardware and software systems, and resolving complex technical issues. They also coordinate IT projects, manage service requests, and implement best practices for IT security and efficiency. Additionally, they work closely with other departments to support business operations and may be involved in training and developing their team members.
What cities are hiring for Manager Amazon It Support Technician jobs? Cities with the most Manager Amazon It Support Technician job openings:
What are the most commonly searched types of Amazon It Support Technician jobs? The most popular types of Amazon It Support Technician jobs are:
What states have the most Manager Amazon It Support Technician jobs? States with the most job openings for Manager Amazon It Support Technician jobs include:
Manager Amazon It Support Technician jobs near you

Information Technology Support Technician

Planned Parenthood South Texas

San Antonio, TX

$19.50 - $26.50/hr

Part-time

Re-posted 15 days ago

Job description

Planned Parenthood South Texas is the region's most trusted name in women's health. Operating 7 health centers, our mission is to provide and protect the information people need to plan their families and their futures. We are seeking dynamic, qualified individuals to join our amazing Planned Parenthood family.


Planned Parenthood South Texas is seeking an Information Technology Support Technician. This position is Part-Time, working  24 hours / week.
 
POSITION SUMMARY:
 
The Information Technology (IT) Support Technician provides technical and administrative support to all end users.  The IT Support Technician works in conjunction with the Operations Manager & Planned Parenthood South Texas (PPST)'s contracted IT service provider team. The IT Support Technician maintains a working knowledge of existing hardware, software and telephone systems in use to maximize efficiency of the network and users' utilization of them.  The IT Support Technician successfully manages multiple IT needs to ensure that the organization's first priority to deliver high quality health care services at all locations is always met.
 
ESSENTIAL FUNCTIONS:
 
  1. In conjunction with the Operations Manager, maintains the IT Help Desk. Utilizing the organization's contracted IT service provider's ticketing platform system, responds promptly to "IT tickets." Escalates complex or serious issues to Operations Manager.
  1. Working closely with the Operations Manager, serves as the single point of contact for all technical support for end users of all organization locations, by acknowledging, tracking and prioritizing all technical issues reported via "IT tickets" and works closely with organization's contracted IT service provider team, as part of this process.
  1. At the desktop level, provides hardware / software resolutions in a timely and accurate manner either via telephone, email, remote support software, and / or hands-on.
  1. Provides IT support resolutions including but not limited: resolving Internet, phone / voicemail, fax / postage machine, printer, scanner, and A/V equipment issues.
  1. As delegated and approved by the Operations Manager, may be assigned special IT projects to work on in conjunction with the PPST's contracted IT service provider. These special IT projects may include: assisting with strategizing about emerging IT, networking and phone system technologies and making long-term plans for integrating such technologies.
  1. Works with PPST's contracted IT service provider team, ensuring that systems are appropriately secured based on best practices and other regulations such as, but not limited to, HIPAA / HITECH. This includes, but is not limited to; antivirus, patching, backups, and backup validations.
  1. Installs and sets up new hardware / software and also performs routine maintenance / repairs on selected equipment.
  1. Develops training materials, procedures and / or trains end users in the proper use of hardware / software as needed.
  1. Assists in maintaining a current IT and telephone system architecture document.
  1. Makes recommendations to the Operations Manager &/or Sr. Director for Clinical Services as appropriate, for needed IT-related purchases.
  1. Maintains IT asset tracking and conducts routine audits of agency IT equipment inventory.
  1. Keeps abreast of current technical developments in hardware, software, telephones and other equipment & makes recommendations for IT improvements to organization systems to be considered to the Operations Manager.
  1. Adheres to all internal controls, complies with all agency policies, participates in the enforcement of HIPAA / HITECH and maintains the highest standards of ethics and integrity.
  1. Works on other IT projects as assigned by the IT Manager.
  1. Performs other job-related duties as assigned.
  1. Complies with the organization's Workplace & Customer Service Standards, which are a required part of the organization's orientation, training and performance.
 
QUALIFICATIONS:
 
Education: High school diploma or GED is required. Degree in a computer-related field (Information Systems, Computer Science, Computer Engineering, Network Operations) is highly preferred. College courses and/or technical certifications in computer-related field required. Healthcare IT certifications are highly preferred. 
 
Experience: Two years related experience in computer operations, installation, maintenance and repair is required. Experience should include providing technical support to end users, network systems support of multiple remote locations, troubleshooting & repairing computer hardware, software support & problem resolution, evaluating hardware & software for recommended IT-related enhancements & purchases, and training end users.  Experience working for a non-profit or health care organization is preferred. Experience working with Health Care Information Systems preferred.
 
SKILLS & ABILITIES: 
  • Ability to effectively operate, troubleshoot and repair computers.
  • Ability to work independently, prioritize, multi-task, exhibit effective time management skills and conduct research on a wide range of computing issues.
  • Ability to make independent decisions that show sound, professional judgment.
  • Fully functional in Microsoft Office.
  • Ability to successfully utilize IT ticketing platform system to resolve IT issues promptly & effectively.
  • Excellent communication skills (verbal and written) are required.
  • Ability to establish & maintain effective, positive work relationships with all.
  • Ability to work a flexible schedule as directed.
  • Access to own personal, reliable transportation (own transportation will be used to travel to multiple locations as needed; mileage reimbursement will be given).
  • Ability to travel within the service delivery area regularly and outside the service delivery area occasionally.
  • Possesses a valid Texas driver's license and demonstrates a responsible, safe driving record.
  • Possesses current Texas liability automobile insurance.
  • Ability to lift, bend, stoop, carry, push and pull 1-20 lbs frequently.
  • Ability to lift, carry, push, pull 21-60 lbs. occasionally.
  • Ability to push and pull 61-120 lbs. using a dolly occasionally.
  • Highly sensitive and competent regarding issues of multiculturalism.
  • Comfortable with issues of sexual and reproductive health.
  • Able and willing to work for an organization that supports a patient's right to make personal decisions regarding health care including their right to choose what option is best for them if faced with an unintended pregnancy.
  • Demonstrates a strong, personal commitment to the organization's position on customer service, internally and externally, for all clients, all services and all departments.

Planned Parenthood South Texas is an Equal Opportunity Employer
At Planned Parenthood, our goal is for all individuals to feel a sense of belonging. We strongly embrace diversity and appreciate the differences - the varied perspective, reflection and insight - each individual brings to Planned Parenthood. We are an organization of inclusion - with equity, equality, and respect given to all individuals - regardless of their race, ethnicity/culture, color, national origin, citizenship, language, religion, sex/gender, gender identity or expression, sexual orientation, age, physical characteristics, disability, genetic information, marital or relationship status, pregnancy or pregnancy-related conditions, socioeconomic position, military/veteran status, or any other characteristic protected by law. At Planned Parenthood, we are all In This Together.


Please visit www.ppsouthtexas.org to learn more about the important work we are doing at Planned Parenthood.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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