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Remote Amazon It Support Technician Jobs (NOW HIRING)

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta ... Experience with Amazon Connect and Zendesk is a plus. * Experience with IT Asset tracking.

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta ... Experience with Amazon Connect and Zendesk is a plus. * Experience with IT Asset tracking.

William and Mary

Camp Launch IT Support Technician

$15.50 - $17/hr

JR101429 Camp Launch IT Support Technician (Open) Job Posting Title: Camp Launch IT Support ... Remote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval.

Sentinel Blue

IT Support Technician

$42.50K - $55K/yr

... IT Operations Technician to join our Operations team. This role is for an entry-level IT support ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas.

Apidel Technologies

IT Support Technician

Roseville, CA · On-site +1

$22.50 - $31/hr

This position is Contract to Hire and Only Open TO Roseville, CA Not Open To Remote Position is ... IT systems support to end users on a variety of moderate to complex computer system issues for ...

Angi

IT Support Technician II

Denver, CO · Remote

$58K - $75K/yr

What you'll do The IT Support Technician II serves as a key connection point between employees and ... Endpoint Support & Troubleshooting Provide Tier 1 & 2 deskside and remote support across Windows ...

BayOne Solutions

IT Support Technician

Memphis, TN · On-site +1

$19.25 - $26.25/hr

This position is Contract to Hire and ONLY OPEN TO MEMPHIS, TN NOT OPEN TO REMOTE** Position is ... PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex ...

BayOne Solutions

IT Support Technician

Bartlesville, OK · On-site +1

$18.50 - $25.25/hr

This position is Contract to Hire and ONLY OPEN TO Bartlesville, Oklahoma, NOT OPEN TO REMOTE ... IT systems support to end users on a variety of moderate to complex computer system issues for ...

Mindlance

IT Support Technician

Roseville, CA · On-site +1

$22.50 - $31/hr

This position is Contract to Hire and ONLY OPEN TO Roseville, CA NOT OPEN TO REMOTE** Position is ... IT systems support to end users on a variety of moderate to complex computer system issues for ...

BayOne Solutions

IT Support Technician

Roseville, CA · On-site +1

$22.50 - $31/hr

This position is Contract to Hire and ONLY OPEN TO Roseville, CA NOT OPEN TO REMOTE** Position is ... IT systems support to end users on a variety of moderate to complex computer system issues for ...

Mindlance

IT Support Technician

Bartlesville, OK · On-site +1

$18.50 - $25.25/hr

This position is Contract to Hire and ONLY OPEN TO Bartlesville, Oklahoma, NOT OPEN TO REMOTE ... IT systems support to end users on a variety of moderate to complex computer system issues for ...

Info Advantage Inc

IT Support Technician Level 1

Rochester, NY · Remote

$21.25 - $29/hr

... t IT Support Technician Level 1: This role focuses primarily on remote end-user support, with ... Key Responsibilities Remote Support & Service Desk Provide Tier 1-2 remote technical support for ...

Insight Global

IT Support Technician

Des Moines, IA · Remote

$18 - $20/hr

Insight Global is looking for 10 repair technicians to assist a local school district in a big summer refresh project that will be approximately 3-6 weeks. These technicians will be ensuring all the ...

InstantServe LLC

IT Support Technician

$22 - $30.25/hr

The support tech position is NOT a bench tech position even though there may be times when techs are assigned to repairs exclusively. The assignment of support or bench is at the sole discretion of ...

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Remote Amazon It Support Technician information

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How much do remote amazon it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Amazon IT Support Technician, and why are they important?

To thrive as a Remote Amazon IT Support Technician, you need strong troubleshooting, networking, and system administration skills, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with Amazon’s internal systems, ticketing platforms like ServiceNow, and remote diagnostic tools is typically required. Excellent communication, problem-solving, and time management abilities help you support users effectively and resolve issues remotely. These skills are vital to ensure seamless IT operations, minimize downtime, and provide high-quality support for Amazon’s distributed workforce.

How does a Remote Amazon IT Support Technician typically collaborate with on-site teams to resolve technical issues?

As a Remote Amazon IT Support Technician, you'll frequently work alongside on-site teams using various communication tools like ticketing systems, video calls, and chat platforms to troubleshoot and resolve technical problems. While you may not be physically present, clear documentation and timely updates are essential for seamless collaboration. You'll often coordinate with warehouse staff, managers, and other IT professionals to ensure minimal downtime and effective issue resolution. Building strong remote communication skills is key to being successful in this role.

What does a Remote Amazon IT Support Technician do?

A Remote Amazon IT Support Technician provides technical assistance and support to Amazon employees or customers, primarily over the internet or phone. Their duties include troubleshooting hardware and software issues, resolving network problems, and ensuring the smooth operation of Amazon's systems and devices. They may also assist with setting up new equipment, maintaining security protocols, and documenting technical solutions. Working remotely, they use various tools to connect to systems, diagnose problems, and guide users through solutions. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Remote Amazon It Support Technician vs Remote Microsoft Support Specialist?

AspectRemote Amazon It Support TechnicianRemote Microsoft Support Specialist
CertificationsAmazon Web Services (AWS) certifications, CompTIA A+Microsoft Certified: Azure Support Engineer, CompTIA A+
Work EnvironmentPrimarily cloud-based, Amazon AWS platforms, remote supportMicrosoft Azure, Windows environments, remote troubleshooting
Employer & Industry UsageAmazon, e-commerce, cloud servicesMicrosoft, software, cloud, enterprise solutions
Common Search & ComparisonYesYes

The Remote Amazon It Support Technician focuses on supporting Amazon's cloud services and e-commerce infrastructure, often requiring AWS certifications. In contrast, the Remote Microsoft Support Specialist primarily handles Microsoft Azure and Windows-based systems. Both roles involve remote troubleshooting, customer support, and technical problem-solving, but they serve different platforms and industries. Understanding these differences helps job seekers target the right certifications and skills for their preferred employer or industry.

More about Remote Amazon It Support Technician jobs
What cities are hiring for Remote Amazon It Support Technician jobs? Cities with the most Remote Amazon It Support Technician job openings:
What are the most commonly searched types of Amazon It Support Technician jobs? The most popular types of Amazon It Support Technician jobs are:
What states have the most Remote Amazon It Support Technician jobs? States with the most job openings for Remote Amazon It Support Technician jobs include:
What job categories do people searching Remote Amazon It Support Technician jobs look for? The top searched job categories for Remote Amazon It Support Technician jobs are:
Remote Amazon It Support Technician jobs near you
Infographic showing various Remote Amazon It Support Technician job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Technician

IT Support Technician

Blink Health

Pittsburgh, PA • Remote

$20.75 - $28.75/hr

Other

Posted 20 days ago

Blink Health rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 97 rated pharmacies

Job description

Who You Are:

You are a IT Support Technician who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues, document processes and procedures, and serve end-users with a positive customer experience.

What you'll Do: 

  • Work as part of the Service Desk team to deliver IT support to the end-users and operations groups within Blink Health.
  • Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google Suite, software installations, and more.
  • Provide exceptional end-user support for our MacOS and Windows environment. 
  • Support mobile wireless devices such as iPhone and iPad devices.
  • Perform desk moves, setups, and changes for desktop hardware and equipment.
  • Track requests to completion with JIRA: capture user requests, resolve issues, and verify user satisfaction.
  • Work proactively to prevent future problems by delivering end-user training, performing preventative maintenance and tracking inventory.
  • Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security, Software Development, and other departments.
  • This role requires being onsite Monday-Friday during business hours.
  • Participate in on-call rotation for remote support on Saturdays 9am-5pm ET or 1pm-9pm ET.
  • May have to travel occasionally to provide IT support.

What You'll Need:

  • 5+ years' experience delivering end-user IT support services.
  • Experience in supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence.
  • Experience managing desktops, laptops, within an enterprise onsite and remote environment.
  • Experience with MDM applications like Jamf and Intune is a plus.
  • Experience setting up and managing video conferences using Zoom.
  • Experience with Amazon Connect and Zendesk is a plus.
  • Experience with IT Asset tracking.
  • Experience supporting a large user community of remote users.
  • Documenting repeatable processes (SOPs) to assist other team members and contribute to the self-service portal.
  • Candidates must be professional, service-oriented, articulate, collaborative, and team-focused.
  • A drive to learn as you go in a fast-paced environment.

Apply