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Remote Amazon It Support Technician Jobs (NOW HIRING)

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment. Job Duties * Install, configure, and maintain ...

IT Support Technician

Charleston, SC · On-site +1

$42K - $55K/yr

This role follows a hybrid schedule, combining in-office days for hands-on IT support with remote ... A day in the IT Support Technician role: The IT Support Technician starts the day with a standup ...

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

IT Support Technician

$42K - $55K/yr

... IT Operations Technician to join our Operations team. This role is for an entry-level IT support ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas.

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

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Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined ...

New

Be Seen First

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...

IT Support Technician

Fort Worth, TX · On-site +1

$45K - $55K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.** Our client is seeking an IT Support Specialist to join its ...

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems maintenance for court unit staff. The Incumbent installs and configures computer hardware and software ...

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Remote Amazon It Support Technician information

See salary details

$14

$25

$37

How much do remote amazon it support technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote Amazon IT support technician?

To thrive as a Remote Amazon IT Support Technician, you need strong troubleshooting, networking, and system administration skills, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with Amazon’s internal systems, ticketing platforms like ServiceNow, and remote diagnostic tools is typically required. Excellent communication, problem-solving, and time management abilities help you support users effectively and resolve issues remotely. These skills are vital to ensure seamless IT operations, minimize downtime, and provide high-quality support for Amazon’s distributed workforce.

What is the difference between Remote Amazon It Support Technician vs Remote Microsoft Support Specialist?

AspectRemote Amazon It Support TechnicianRemote Microsoft Support Specialist
CertificationsAmazon Web Services (AWS) certifications, CompTIA A+Microsoft Certified: Azure Support Engineer, CompTIA A+
Work EnvironmentPrimarily cloud-based, Amazon AWS platforms, remote supportMicrosoft Azure, Windows environments, remote troubleshooting
Employer & Industry UsageAmazon, e-commerce, cloud servicesMicrosoft, software, cloud, enterprise solutions
Common Search & ComparisonYesYes

The Remote Amazon It Support Technician focuses on supporting Amazon's cloud services and e-commerce infrastructure, often requiring AWS certifications. In contrast, the Remote Microsoft Support Specialist primarily handles Microsoft Azure and Windows-based systems. Both roles involve remote troubleshooting, customer support, and technical problem-solving, but they serve different platforms and industries. Understanding these differences helps job seekers target the right certifications and skills for their preferred employer or industry.

What does a remote Amazon IT support technician do?

A Remote Amazon IT Support Technician provides technical assistance and support to Amazon employees or customers, primarily over the internet or phone. Their duties include troubleshooting hardware and software issues, resolving network problems, and ensuring the smooth operation of Amazon's systems and devices. They may also assist with setting up new equipment, maintaining security protocols, and documenting technical solutions. Working remotely, they use various tools to connect to systems, diagnose problems, and guide users through solutions. Excellent communication and problem-solving skills are essential for this role.

How does a remote Amazon IT support technician typically collaborate with on-site teams to resolve technical issues?

As a Remote Amazon IT Support Technician, you'll frequently work alongside on-site teams using various communication tools like ticketing systems, video calls, and chat platforms to troubleshoot and resolve technical problems. While you may not be physically present, clear documentation and timely updates are essential for seamless collaboration. You'll often coordinate with warehouse staff, managers, and other IT professionals to ensure minimal downtime and effective issue resolution. Building strong remote communication skills is key to being successful in this role.
More about Remote Amazon It Support Technician jobs
What cities are hiring for Remote Amazon It Support Technician jobs? Cities with the most Remote Amazon It Support Technician job openings:
What are the most commonly searched types of Amazon It Support Technician jobs? The most popular types of Amazon It Support Technician jobs are:
What states have the most Remote Amazon It Support Technician jobs? States with the most job openings for Remote Amazon It Support Technician jobs include:
Infographic showing various Remote Amazon It Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

AMA TechTel

Amarillo, TX • Remote

$17.50 - $24/hr

Full-time

Posted 12 days ago


Job description

IT Support Technician

Job Description

The IT Support Technician will be responsible for maintaining and supporting on-demand IT and subscription-based managed network services. The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment.

Job Duties

  • Install, configure, and maintain software and hardware.
  • Work with clients remotely to diagnose and repair technical issues.
  • Ensure the efficiency and security of customer networks.
  • Assist with client network infrastructure installs.
  • Maintain and monitor managed client WIFI systems.
  • Update customer equipment with software patches and firmware.
  • Administer and maintain client security suite.
  • Provide remote support to company IT technicians and support staff.
  • Perform basic network administration tasks for users and email clients, etc.
  • Communicate effectively with customers via phone, email, and ticketing system.
  • Troubleshoot any type of IT customer issue and resolve quickly.

Requirements

  • Must be exceptionally detail oriented.
  • Must be an effective communicator with excellent verbal and written skills both in comprehension and expression.
  • Must be highly skilled using remote IT diagnostic tools and techniques.
  • Must have an excellent understanding of all commercial sales products and their use case, especially on demand IT and managed services.
  • Must thrive in a fast-paced environment and respond positively in high priority situations.
  • Must be flexible to meet the needs of customers including evening or weekends, if necessary.
  • Must be able to travel offsite to meet with customers and/or AMA departments.
  • Minimum 2 years' experience in IT or related industry preferred.