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Remote Amazon It Support Technician Jobs (NOW HIRING)

Connection

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IT Support Technician

Chicago, IL · Remote

$38 - $40/hr

Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

... IT Operations Technician to join our Operations team. This role is for an entry-level IT support ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas.

U.S. Courts

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems maintenance for court unit staff. The Incumbent installs and configures computer hardware and software ...

TTEC

$22 - $30.25/hr

IT Support Services Technician Apply now Save jobSaved job IT SUPPORT SERVICES TECHNICIAN At ... LI-remote Location/Division Glasgow, United Kingdom Job Requisition 04BO5 Apply now Save jobSaved ...

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

... IT support and customer service to businesses nationwide. We are seeking a motivated and customer ... technicians and engineers when escalation is required. Responsibilities * Provide remote support ...

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Remote Amazon It Support Technician information

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How much do remote amazon it support technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Amazon IT Support Technician, and why are they important?

To thrive as a Remote Amazon IT Support Technician, you need strong troubleshooting, networking, and system administration skills, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with Amazon’s internal systems, ticketing platforms like ServiceNow, and remote diagnostic tools is typically required. Excellent communication, problem-solving, and time management abilities help you support users effectively and resolve issues remotely. These skills are vital to ensure seamless IT operations, minimize downtime, and provide high-quality support for Amazon’s distributed workforce.

What is the difference between Remote Amazon It Support Technician vs Remote Microsoft Support Specialist?

AspectRemote Amazon It Support TechnicianRemote Microsoft Support Specialist
CertificationsAmazon Web Services (AWS) certifications, CompTIA A+Microsoft Certified: Azure Support Engineer, CompTIA A+
Work EnvironmentPrimarily cloud-based, Amazon AWS platforms, remote supportMicrosoft Azure, Windows environments, remote troubleshooting
Employer & Industry UsageAmazon, e-commerce, cloud servicesMicrosoft, software, cloud, enterprise solutions
Common Search & ComparisonYesYes

The Remote Amazon It Support Technician focuses on supporting Amazon's cloud services and e-commerce infrastructure, often requiring AWS certifications. In contrast, the Remote Microsoft Support Specialist primarily handles Microsoft Azure and Windows-based systems. Both roles involve remote troubleshooting, customer support, and technical problem-solving, but they serve different platforms and industries. Understanding these differences helps job seekers target the right certifications and skills for their preferred employer or industry.

What does a Remote Amazon IT Support Technician do?

A Remote Amazon IT Support Technician provides technical assistance and support to Amazon employees or customers, primarily over the internet or phone. Their duties include troubleshooting hardware and software issues, resolving network problems, and ensuring the smooth operation of Amazon's systems and devices. They may also assist with setting up new equipment, maintaining security protocols, and documenting technical solutions. Working remotely, they use various tools to connect to systems, diagnose problems, and guide users through solutions. Excellent communication and problem-solving skills are essential for this role.

How does a Remote Amazon IT Support Technician typically collaborate with on-site teams to resolve technical issues?

As a Remote Amazon IT Support Technician, you'll frequently work alongside on-site teams using various communication tools like ticketing systems, video calls, and chat platforms to troubleshoot and resolve technical problems. While you may not be physically present, clear documentation and timely updates are essential for seamless collaboration. You'll often coordinate with warehouse staff, managers, and other IT professionals to ensure minimal downtime and effective issue resolution. Building strong remote communication skills is key to being successful in this role.
More about Remote Amazon It Support Technician jobs
What cities are hiring for Remote Amazon It Support Technician jobs? Cities with the most Remote Amazon It Support Technician job openings:
What are the most commonly searched types of Amazon It Support Technician jobs? The most popular types of Amazon It Support Technician jobs are:
What states have the most Remote Amazon It Support Technician jobs? States with the most job openings for Remote Amazon It Support Technician jobs include:
What job categories do people searching Remote Amazon It Support Technician jobs look for? The top searched job categories for Remote Amazon It Support Technician jobs are:
Remote Amazon It Support Technician jobs near you
Infographic showing various Remote Amazon It Support Technician job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Technician

IT Support Technician

Connection

Chicago, IL • Remote

$38 - $40/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

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Job description

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)


Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38–40/hour


Position Overview


We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.


As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

Responsibilities:


  • Provide remote technical support to end users for hardware, software, and connectivity issues.
  • Troubleshoot and resolve Microsoft 365 (Office 365) issues.
  • Administer basic user account management within Active Directory.
  • Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
  • Diagnose and resolve common PC and peripheral issues.
  • Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
  • Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
  • Document support activities and follow established support processes.


Qualifications:


  • 5+ years of hands-on IT support or Help Desk experience.
  • Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
  • Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
  • Excellent communication and interpersonal skills with a strong customer service mindset.
  • Ability to work independently in a remote support environment.
  • Strong troubleshooting, organization, and time management skills.


Start Date: Early August

Company Description

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.