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Manager Amazon It Support Technician Jobs (NOW HIRING)

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

The IT Support Technician is responsible for all operational aspects of support functions ... This position reports to the IT Support Services Manager (U.S.) and is part of the Information ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

... appropriate. * Support IT equipment inventory and asset management activities. * Maintain a ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

Calabrio

IT Support Technician

Minneapolis, MN · On-site

$22.50 - $30.75/hr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in ... The successful candidate will combine strong desktop support capabilities with experience managing ...

Civic Credit Union

IT Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

ABOUT THE POSITION The IT Support Technician will support daily operations of Tier I IT support, ... Help to develop technology solutions to centralize and automate the management of computing ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in ... Conducting patch management and firmware upgrades, providing break/fix support, and supporting ...

Golden Nugget

IT Support Technician

Laughlin, NV · On-site

$19.75 - $27/hr

Overview The IT Support Technician is responsible for working across a broad range of technologies ... Use problem management software to track all user incidents, requests, and system downtime

Holland & Knight

IT Support Technician

Miami, FL

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

Holland & Knight LLP

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

Bolton & Menk, Inc.

IT Support Technician

Mankato, MN · On-site

$55K - $72K/yr

Bolton & Menk has an exciting opportunity for an IT Support Technician to join our team. As a Top ... Excellent time management, organizational and problem solving skills. * Excellent attention to ...

KBR

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

SupplyHouse.com

IT Support Technician

Canal Winchester, OH · On-site

$50K - $62K/yr

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and ...

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Manager Amazon It Support Technician information

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How much do manager amazon it support technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for manager amazon it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does a Manager Amazon IT Support Technician do?

A Manager Amazon IT Support Technician oversees a team that provides technical support and maintenance for Amazon's IT infrastructure. Their responsibilities include supervising IT support staff, ensuring the smooth operation of hardware and software systems, and resolving complex technical issues. They also coordinate IT projects, manage service requests, and implement best practices for IT security and efficiency. Additionally, they work closely with other departments to support business operations and may be involved in training and developing their team members.

What are the key skills and qualifications needed to thrive as a Manager Amazon IT Support Technician?

To excel as a Manager Amazon IT Support Technician, you need a solid understanding of IT infrastructure, troubleshooting, and leadership, supported by a degree in information technology or related field and relevant experience. Familiarity with Amazon Web Services (AWS), ticketing systems, and industry certifications like CompTIA, Microsoft, or Cisco are typically required. Strong communication, problem-solving, and team management skills distinguish high performers in this role. These qualifications ensure efficient IT operations, effective team leadership, and alignment with Amazon’s high standards for technical support.

How does a Manager Amazon IT Support Technician typically collaborate with other departments to resolve technical issues?

A Manager Amazon IT Support Technician works closely with multiple departments—including operations, warehouse, and engineering teams—to quickly diagnose and resolve technical issues that impact business workflows. This role often involves leading a team of technicians, coordinating incident response efforts, and acting as a liaison between IT and non-technical staff to ensure smooth communication. Collaboration may include cross-functional meetings, system audits, and joint training sessions to address recurring challenges and improve system reliability. Effective teamwork and communication skills are crucial to minimize downtime and maintain operational efficiency.

What is the difference between Manager Amazon It Support Technician vs Amazon IT Support Technician?

AspectManager Amazon IT Support TechnicianAmazon IT Support Technician
CertificationsCompTIA A+, Network+, ITIL, relevant management certificationsCompTIA A+, Network+, Microsoft Certified, Cisco certifications
Work EnvironmentSupervisory role overseeing support teams, strategic planningHands-on technical support, troubleshooting hardware/software issues
ResponsibilitiesManaging support teams, coordinating projects, reportingProviding technical support, resolving user issues, maintaining systems

The Manager Amazon IT Support Technician focuses on team leadership, strategic planning, and overseeing support operations, while the Amazon IT Support Technician handles direct technical support and troubleshooting. Both roles require relevant certifications and industry experience, but differ mainly in scope and responsibilities.

What cities are hiring for Manager Amazon It Support Technician jobs?

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What are the most commonly searched types of Amazon It Support Technician jobs?

The most popular types of Amazon It Support Technician jobs are:

What states have the most Manager Amazon It Support Technician jobs?

States with the most job openings for Manager Amazon It Support Technician jobs include:

Manager Amazon It Support Technician jobs near you

IT Support Technician

MetroSys

Ketchikan, AK • On-site

$20 - $25/hr

Full-time

Re-posted 5 days ago

Job description

Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

Apply