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It Field Support Technician Jobs (NOW HIRING)

IT Field Support Technician, Peachtree City, Georgia The Field Support Technicianis a hands-on IT role focused on supporting mill operations through reliable,onsite technology support. You'll be the ...

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

We are currently searching for an IT Field Support Technician! This position will be responsible for various IT support requests, remote site support, and corresponding IT related issues that need to ...

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It Field Support Technician information

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$14

$25

$42

How much do it field support technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it field support technician in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between It Field Support Technician vs Network Support Specialist?

AspectIt Field Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, client locations, remoteData centers, office networks, on-site
Industry UsageIT services, tech supportNetworking, telecommunications
Common Search IntentTechnical support, troubleshootingNetwork setup, maintenance

While both roles involve technical support, the It Field Support Technician primarily handles end-user hardware and software issues across various environments. In contrast, the Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

Which IT field support technician job is the highest paid?

The highest-paid IT field support technician roles are often senior or specialized positions, such as enterprise support technicians or those with advanced certifications like Cisco CCNP or Microsoft MCSE. These roles typically require extensive experience, advanced troubleshooting skills, and knowledge of complex systems, leading to higher salaries compared to entry-level positions.

What is an IT Field Support Technician?

IT Field Support Technicians are professionals who provide on-site technical assistance and support to users experiencing hardware, software, or network issues. They often travel to various locations to troubleshoot and resolve problems with computers, printers, network devices, and other IT equipment. Their responsibilities include installing and configuring devices, diagnosing technical faults, and ensuring that systems run smoothly. They play a crucial role in maintaining business operations by minimizing downtime and supporting end-users.

What are common challenges an IT Field Support Technician faces when working onsite with clients?

IT Field Support Technicians often encounter challenges such as troubleshooting complex hardware or network issues in unfamiliar environments and managing time efficiently to handle multiple service requests in a day. They must also adapt quickly to different client systems and communicate technical solutions in a clear, user-friendly manner. Additionally, balancing the need for prompt problem resolution with thorough documentation can be demanding, but is vital for maintaining service quality and knowledge sharing within the team.

What skills and qualifications are needed to be an IT Field Support Technician?

To thrive as an IT Field Support Technician, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and networking equipment is crucial for resolving technical issues efficiently. Excellent communication, patience, and customer service skills help you interact effectively with users and colleagues. These abilities are vital to quickly diagnosing problems, minimizing downtime, and ensuring smooth IT operations for organizations.
More about It Field Support Technician jobs
What cities are hiring for It Field Support Technician jobs? Cities with the most It Field Support Technician job openings:
What states have the most It Field Support Technician jobs? States with the most job openings for It Field Support Technician jobs include:
Infographic showing various It Field Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,809 per year, or $25.4 per hour.

IT Field Support Technician

Interfor

Peachtree City, GA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 21 days ago


Interfor rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

IT Field Support Technician, Peachtree City, Georgia
The Field Support Technicianis a hands-on IT role focused on supporting mill operations through reliable,onsite technology support. You'll be the face of IT at mill sites-installing,troubleshooting, and maintaining critical systems that keep operations runningsafely and efficiently. This role is ideal for someone who enjoys travel,problem-solving, and working in industrial environments.
What We Offer
Interfor offers acompetitive salary based on experience, skills, and qualifications, along witha comprehensive total rewards package. We're committed to creating careerswhere employees can contribute, grow, and thrive. In addition to base pay,you'll enjoy:
  • Short-Term Incentive Bonus
  • 3 weeks vacation to start
  • 401(k) matching
  • Employee Share Purchase Program matching
  • Extended Health & Dental

What You'll Do
  • Asset Lifecycle Management: Provide hands-on IT support at mill sites, including hardware installs, troubleshooting, and repairs
  • Infrastructure: Perform basic physical IT work such as network drops, access point installs, and equipment moves
  • Projects: Support application rollouts, hardware refreshes, and onsite IT initiatives
  • Documentation: Log all work accurately in the ticketing system and flag recurring issues or risks
  • Collaboration: Partner with internal IT teams and vendors, escalating complex issues when needed

What You Offer
  • Technical Skills: Strong hands-on troubleshooting with PCs, peripherals, Microsoft technologies, and networks
  • Independence: Comfortable working autonomously while aligned with a broader Field Support team
  • Communication: Clear, professional communicator who builds trust with onsite users
  • Environment Fit: Able to work safely in manufacturing/industrial settings with frequent travel
  • Experience & Education: 3-5 years in IT support or field support, with postsecondary technical education or equivalent experience

Who We Are
At Interfor, our culture is built on integrity, respect, and collaboration. Webelieve in empowering employees, fostering career development, and operatingsustainably to support both our people and our planet. Learn more at interfor.com.
We appreciate the interestof all applicants, however, only those selected for an interview will becontacted. All applicants offered a position must successfully complete apre-employment drug test and background check. Interfor is an Equal OpportunityEmployer building a capable, committed, diverse workforce. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual identity, gender, national origin, protectedveteran status, or disability.

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