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It Field Support Technician Jobs (NOW HIRING)

LifeStance Health

IT Field Support Technician

Murray, UT · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

LifeStance Health

IT Field Support Technician

Columbia, SC · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focusedIT SupportTechnicianto join our IT team. The successful candidate will be responsible for providing technical support to end ...

LifeStance Health

IT Field Support Technician

Edmond, OK · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focusedIT SupportTechnicianto join our IT team. The successful candidate will be responsible for providing technical support to end ...

LifeStance Health

IT Field Support Technician

Lisle, IL · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focusedIT SupportTechnicianto join our IT team. The successful candidate will be responsible for providing technical support to end ...

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All JobsIt Field Support Technician Jobs

It Field Support Technician information

See salary details

$14

$25

$42

How much do it field support technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for it field support technician in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between It Field Support Technician vs Network Support Specialist?

AspectIt Field Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, client locations, remoteData centers, office networks, on-site
Industry UsageIT services, tech supportNetworking, telecommunications
Common Search IntentTechnical support, troubleshootingNetwork setup, maintenance

While both roles involve technical support, the It Field Support Technician primarily handles end-user hardware and software issues across various environments. In contrast, the Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

Which IT field support technician job is the highest paid?

The highest-paid IT field support technician roles are often senior or specialized positions, such as enterprise support technicians or those with advanced certifications like Cisco CCNP or Microsoft MCSE. These roles typically require extensive experience, advanced troubleshooting skills, and knowledge of complex systems, leading to higher salaries compared to entry-level positions.

What is an IT Field Support Technician?

IT Field Support Technicians are professionals who provide on-site technical assistance and support to users experiencing hardware, software, or network issues. They often travel to various locations to troubleshoot and resolve problems with computers, printers, network devices, and other IT equipment. Their responsibilities include installing and configuring devices, diagnosing technical faults, and ensuring that systems run smoothly. They play a crucial role in maintaining business operations by minimizing downtime and supporting end-users.

What are common challenges an IT Field Support Technician faces when working onsite with clients?

IT Field Support Technicians often encounter challenges such as troubleshooting complex hardware or network issues in unfamiliar environments and managing time efficiently to handle multiple service requests in a day. They must also adapt quickly to different client systems and communicate technical solutions in a clear, user-friendly manner. Additionally, balancing the need for prompt problem resolution with thorough documentation can be demanding, but is vital for maintaining service quality and knowledge sharing within the team.

What skills and qualifications are needed to be an IT Field Support Technician?

To thrive as an IT Field Support Technician, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and networking equipment is crucial for resolving technical issues efficiently. Excellent communication, patience, and customer service skills help you interact effectively with users and colleagues. These abilities are vital to quickly diagnosing problems, minimizing downtime, and ensuring smooth IT operations for organizations.
More about It Field Support Technician jobs
What cities are hiring for It Field Support Technician jobs? Cities with the most It Field Support Technician job openings:
What states have the most It Field Support Technician jobs? States with the most job openings for It Field Support Technician jobs include:
What job categories do people searching It Field Support Technician jobs look for? The top searched job categories for It Field Support Technician jobs are:
It Field Support Technician jobs near you
Infographic showing various It Field Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,809 per year, or $25.4 per hour.

IT Field Support Technician

Mercer University

Macon, GA

$10/hr

Part-time

Re-posted 9 days ago

Mercer University rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

228th of 616 rated colleges and universities

Job description

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family:

Student Regular Wage, Student Work Study

Department:

Information Technology

Supervisor:

Lauren Pendragon

Job Title:

IT Field Support Technician

Job Description:

Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails

Requires computer support experience\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. **Candidates without computer experience will not be considered for this position

Pay Rate: $10.00

Scheduled Hours:

10

Start Date:

08/25/2025

End Date:

05/29/2026

What Mercer University employees say

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