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It Field Support Technician Jobs (NOW HIRING)

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

Waste Connections

IT Field Technician

Charlotte, NC · On-site

We are currently searching for an IT Field Support Technician! This position will be responsible for various IT support requests, remote site support, and corresponding IT related issues that need to ...

LifeStance Health

IT Field Support Technician

Murray, UT · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

Dart Container

Field Support Technician-IT

Dallas, TX · On-site

$21.25 - $29.25/hr

Are you an IT professional who enjoys solving problems, helping people, and being the go-to technology resource for a busy operation? We're looking for a Field Support Technician to provide hands-on ...

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It Field Support Technician information

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How much do it field support technician jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for it field support technician in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between It Field Support Technician vs Network Support Specialist?

AspectIt Field Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, client locations, remoteData centers, office networks, on-site
Industry UsageIT services, tech supportNetworking, telecommunications
Common Search IntentTechnical support, troubleshootingNetwork setup, maintenance

While both roles involve technical support, the It Field Support Technician primarily handles end-user hardware and software issues across various environments. In contrast, the Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

Which IT field support technician job is the highest paid?

The highest-paid IT field support technician roles are often senior or specialized positions, such as enterprise support technicians or those with advanced certifications like Cisco CCNP or Microsoft MCSE. These roles typically require extensive experience, advanced troubleshooting skills, and knowledge of complex systems, leading to higher salaries compared to entry-level positions.

What is an IT Field Support Technician?

IT Field Support Technicians are professionals who provide on-site technical assistance and support to users experiencing hardware, software, or network issues. They often travel to various locations to troubleshoot and resolve problems with computers, printers, network devices, and other IT equipment. Their responsibilities include installing and configuring devices, diagnosing technical faults, and ensuring that systems run smoothly. They play a crucial role in maintaining business operations by minimizing downtime and supporting end-users.

What are common challenges an IT Field Support Technician faces when working onsite with clients?

IT Field Support Technicians often encounter challenges such as troubleshooting complex hardware or network issues in unfamiliar environments and managing time efficiently to handle multiple service requests in a day. They must also adapt quickly to different client systems and communicate technical solutions in a clear, user-friendly manner. Additionally, balancing the need for prompt problem resolution with thorough documentation can be demanding, but is vital for maintaining service quality and knowledge sharing within the team.

What skills and qualifications are needed to be an IT Field Support Technician?

To thrive as an IT Field Support Technician, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and networking equipment is crucial for resolving technical issues efficiently. Excellent communication, patience, and customer service skills help you interact effectively with users and colleagues. These abilities are vital to quickly diagnosing problems, minimizing downtime, and ensuring smooth IT operations for organizations.
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It Field Support Technician jobs near you
Infographic showing various It Field Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,809 per year, or $25.4 per hour.

IT Field Support Technician

Global Medical Response

Rancho Cucamonga, CA • On-site

$70K - $75K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Global Medical Response rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers

Job description


IT Field Support Technician
LOCATION: Rancho Cucamonga, CA
Annual Compensation: $70,000- $75,000 DOE
As the IT Field Support Technician, you are responsible for consulting with business leaders within their assigned operating division to plan, design, install, configure and maintain technology solutions that support the local business needs. Serves as the sole local "go to" person for all technology needs and is available to key business leaders and users on a 24 hour/day 7 day/week basis to support mission critical systems. Independently uses system analytical techniques and procedures, including consulting with users, to determine all aspects of system functional specifications.
Responsibilities:
  • Provides tier-two support for deployed technology in their area.
  • Monitors and optimizes system performance, ensuring data integrity.
  • Develops and maintains an OS hardware/software configuration database.
  • Administers system security, including access, virus, and patch management.
  • Implements software upgrades and enhancements, including firmware revisions.
  • Responds to technical assistance requests, including on-call for emergencies.
  • Coordinates end user training and collaborates with GMR IT and field staff.
  • Installs/configures desktops, laptops, printers, phones at corporate and remote centers.
  • Troubleshoots and resolves desktop/laptop issues and application software problems.
  • Manages documentation, asset inventories, and cabling connections.
  • Coordinates vendor support, maintenance, repairs, and participates in key committees.
  • Conducts routine audits to ensure compliance with IT standards and policies.

Qualifications:
Education & Industry Experience
  • MS Windows system administration experience preferred
  • 4 Year Degree in computer science or related field, or equivalent experience required
  • CSE, MPC, and A+ Certification preferred
  • Customer service skills required

The application window for this position is anticipated to close on 8/25/26.
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
Check out our careers site benefits page to learn more about our benefit options.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job
Check out our careers site benefits page to learn more about our benefit options.

What Global Medical Response employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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