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Customer Service Level Two Jobs in Florida (NOW HIRING)

SmartChoice

Level II Engineer

Saint Petersburg, FL · On-site

$55 - $75/hr

About the Role The Tier II Engineer will be responsible for resolving inbound customer service and ... Handle incident and service requests; resolve them within the agreed Service Level Agreement

MarineMax

Level II Service Team Leader

Fort Myers, FL · On-site

$14 - $18.50/hr

OVERVIEW: The Level 2 Service Team Leader is responsible for coordinating the service, rigging ... Responsibilities include working with the customer (either internal or external) to obtain the ...

Kakivik Asset Management

RT Level II

Titusville, FL · On-site

Perform radiographic inspections in assigned service, industrial, construction, and maintenance ... customer expectations. * Maintain all relevant documentation, records and certifications; and ...

SmartChoice, LLC

Level II Engineer

Saint Petersburg, FL · On-site

$55 - $75/hr

About the role The Tier II Engineer will be responsible for resolving inbound customer service and ... Handle incident and service requests; resolve them within the agreed Service Level Agreement

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · On-site

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Customer service orientation and a commitment to delivering high-quality support. * Relevant ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Customer service orientation and a commitment to delivering high-quality support. * Relevant ...

Amrize

Production Level II

Largo, FL

$13.75 - $18/hr

Make high-quality products, free of defects, to fulfill customers' needs and expectations * Has the basic knowledge to perform tasks, including how to operate 2 or more advanced Level roles.

New

TeamLogic IT

Level II Technician

Jacksonville, FL · On-site

$56K - $63K/yr

... levels, and customers daily. IT Technician II Responsibilities: * Provide support of incoming ... Prioritize incidents and service requests according to defined processes to meet defined SLAs.

Virtumarc

Service Desk Technician Level II

Tampa, FL · On-site

Position Overview The Tier II Service Desk Technician provides advanced technical support to ... and customer service skills • Advanced troubleshooting and diagnostic skills • Ability to ...

TeamLogic IT

Level II Technician

Sarasota, FL · On-site

$45K - $65K/yr

... customers daily. IT Technician II Responsibilities: * Provide technical support via phone, web ... Prioritize and manage service requests and incidents according to defined SLAs. * Utilize remote ...

Air Alliance, Inc.

NDT Level II Inspector

Marathon, FL · On-site

$75 - $95/hr

Support FAA/DER audits and customer source inspections. * Train Level 1 technicians and assist in procedure development (Technique Sheets, WPS). Required Qualifications * Current Level 2 ...

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All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in Florida

Customer Service Level Two information

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Florida?

For Customer Service Level Two jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Florida look for?

The top searched job categories for Customer Service Level Two jobs in Florida are:

What cities in Florida are hiring for Customer Service Level Two jobs?

Cities in Florida with the most Customer Service Level Two job openings:

Customer Service Level Two jobs near you

Customer Service Representative II (1830)

LifeStream Behavioral Center

Lecanto, FL • On-site

$15.91/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Purpose:
- The Customer Service Rep II employee assists consumers and employees with the dayto-day functions of various facilities to ensure the efficient operation of the location. They are generally the first- and last-person consumers to speak to and is an integral part of the recovery process. A successful Clerical Support employee is motivated by helping others. They enjoy a challenging atmosphere, staying busy, being part of a productive team, and multi-tasking with a variety of duties.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person with accuracy and professionalism.
- Resolve customer issues and complaints in a timely and effective manner, ensuring customer satisfaction.
- Provide detailed information about services offered by LIFESTREAM BEHAVIORAL CENTER and assist customers in understanding their options.
- Maintain accurate records of customer interactions and transactions, documenting details of inquiries, complaints, and actions taken.
- Collaborate with other departments to ensure a seamless customer experience and address any service delivery issues.
- Identify opportunities to improve customer service processes and contribute to the development of best practices.
- Stay informed about organizational changes, updates, and new services to provide accurate information to customers.
- Support the training and mentoring of new customer service representatives as needed.
- Adhere to all company policies, procedures, and regulatory requirements in the execution of duties.
Required Education:
- High school diploma or equivalent required.
- Associate's degree or higher in a related field preferred.
Required Experience:
- Minimum of One (1) year experience in office setting including the use of computer systems required
- Minimum of Three (3) years' experience in a medical office setting preferred
Required Skills and Abilities:
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport with clients and colleagues.
- Proficiency in using customer service software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Demonstrated problem-solving skills and ability to think critically.
- High level of empathy and patience when dealing with clients facing challenging situations.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
LifeStream Benefits
  • Health/Dental/Vision Insurance
  • Short Term Disability
  • Pension Plan
  • 403(b)
  • Paid Time Off (Over 4 weeks your 1st year!)
  • Flexible Work Schedules
  • Tuition Reimbursement Program
  • Free Telehealth Services
  • HRSA Loan Forgiveness Program
  • And More!

Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.

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