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Assistant Dell Help Desk Jobs in Florida (NOW HIRING)

Vaco LLC

Help Desk Analyst

Jacksonville, FL · On-site

$19 - $26/hr

Help Desk Analyst 6 month contract Onsite - Jax, FL Position Summary The IT Help Desk Technician is ... equipment · Assist with onboarding and offboarding technology needs, including preparing ...

New

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Help Desk TechnicianJoin Our Team at Sinai Residences! Schedule: Monday-Friday | 8:30 AM-5:00 PM ... and resolve issues. * Assist with new system implementations, hardware upgrades, software ...

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Help Desk TechnicianJoin Our Team at Sinai Residences! Schedule: Monday-Friday | 8:30 AM-5:00 PM ... and resolve issues. * Assist with new system implementations, hardware upgrades, software ...

Ardoor

Help Desk Specialist

Saint Petersburg, FL · On-site

Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Assist with onboarding and offboarding of employees, including setting up accounts, email, and ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Escalate complex issues to senior technicians or other IT staff as needed * Assist with the ...

Booz Allen Hamilton

Help Desk Lead

Doral, FL · On-site

$61K - $141K/yr

R0245925 Help Desk Lead The Opportunity: Provide in-depth support and lead problem solving and ... As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with ...

Bakerly LLC

Help Desk Technician

Coral Gables, FL

$19.25 - $25.75/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...

Bakerly Barn

Help Desk Technician

Coral Gables, FL · On-site

$19.25 - $25.75/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...

Bakerly

Help Desk Technician

Coral Gables, FL · On-site

$19.25 - $25.75/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...

YouFit

Help Desk Technician

Deerfield Beach, FL

$19.25 - $26/hr

The Help Desk Technician serves as the primary point of contact for technology issues across ... Assist with IT projects, system rollouts, and upgrades across the organization • Perform ...

YouFit

Help Desk Technician

Deerfield Beach, FL · On-site

$19.25 - $26/hr

The Help Desk Technician serves as the primary point of contact for technology issues across ... Assist with IT projects, system rollouts, and upgrades across the organization • Perform ...

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Assistant Dell Help Desk information

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

Does Assistant Dell Help Desk offer remote jobs?

Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.

Is help desk a good entry level IT job?

A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.

What are the most commonly searched types of Dell Help Desk jobs in Florida?

The most popular types of Dell Help Desk jobs in Florida are:

What are popular job titles related to Assistant Dell Help Desk jobs in Florida?

For Assistant Dell Help Desk jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Assistant Dell Help Desk jobs in Florida look for?

The top searched job categories for Assistant Dell Help Desk jobs in Florida are:

What cities in Florida are hiring for Assistant Dell Help Desk jobs?

Cities in Florida with the most Assistant Dell Help Desk job openings:

Assistant Dell Help Desk jobs near you

Help Desk Lead

Miami, FL

Ascension Federal Services Inc.
See more jobs at Ascension Federal Services Inc.external

Full-time

Re-posted 21 days ago

Job description

Help Desk Lead

Location: Miami, FL, 33101

CLEARANCE: TS/SCI
Job Description

We are seeking a highly motivated and experienced Help Desk Lead to join our IT team in Miami, FL. The ideal candidate will be responsible for overseeing the daily operations of the help desk, ensuring timely and effective resolution of technical issues, and providing leadership and guidance to the help desk team.

Key Responsibilities
  • Lead and manage the help desk team to deliver exceptional technical support to end-users.
  • Coordinate and prioritize help desk tickets to ensure timely resolution.
  • Provide advanced troubleshooting and technical support for hardware, software, and network issues.
  • Develop and maintain help desk documentation, procedures, and knowledge base articles.
  • Train and mentor help desk staff to improve technical skills and customer service.
  • Collaborate with other IT teams to escalate and resolve complex issues.
  • Monitor help desk performance metrics and generate reports for management.
  • Assist in the implementation of new IT systems and upgrades.
Qualifications
  • Proven experience in a help desk or technical support role, with at least 2 years in a leadership position.
  • Strong knowledge of Windows and Mac operating systems, networking, and common business applications.
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple priorities and lead a team in a fast-paced environment.
  • Experience with help desk ticketing systems and remote support tools.
  • Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.
  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
How to Apply

If you are passionate about technology and leadership, and want to make a difference in a dynamic IT environment, please submit your resume and cover letter for consideration.

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