Help Desk Lead
Miami, FL · On-site
Monitor help desk performance metrics and generate reports for management. * Assist in the implementation of new IT systems and upgrades. Qualifications * Proven experience in a help desk or ...
Help Desk Lead
Miami, FL · On-site
Monitor help desk performance metrics and generate reports for management. * Assist in the implementation of new IT systems and upgrades. Qualifications * Proven experience in a help desk or ...
Help Desk Lead
Miami, FL · On-site
... • Assist in the implementation of new IT systems and upgrades. Qualifications : Required : • Proven experience in a help desk or technical support role, with at least 2 years in a leadership ...
Help Desk Lead
Miami, FL · On-site
... • Assist in the implementation of new IT systems and upgrades. Qualifications : Required : • Proven experience in a help desk or technical support role, with at least 2 years in a leadership ...
Help Desk Analyst
Jacksonville, FL · On-site
$19 - $26/hr
Help Desk Analyst 6 month contract Onsite - Jax, FL Position Summary The IT Help Desk Technician is ... equipment · Assist with onboarding and offboarding technology needs, including preparing ...
Help Desk Analyst
Jacksonville, FL · On-site
$19 - $26/hr
Help Desk Analyst 6 month contract Onsite - Jax, FL Position Summary The IT Help Desk Technician is ... equipment · Assist with onboarding and offboarding technology needs, including preparing ...
OPS Help Desk Formatting Assistant
Gainesville, FL · On-site
$20/hr
OPS Help Desk Formatting Assistant Job no: 541173 Work type: Temp Full-Time Location: Main Campus (Gainesville, FL) Categories: Information Technology, Office/Administrative/Fiscal Support, Student ...
OPS Help Desk Formatting Assistant
Gainesville, FL · On-site
$20/hr
OPS Help Desk Formatting Assistant Job no: 541173 Work type: Temp Full-Time Location: Main Campus (Gainesville, FL) Categories: Information Technology, Office/Administrative/Fiscal Support, Student ...
Help Desk Specialist
Pensacola, FL · On-site
$52K - $55K/yr
Help Desk Specialist I HHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... Configure and deploy computers and mobile devices. * Assist with onboarding and offboarding ...
Help Desk Specialist
Pensacola, FL · On-site
$52K - $55K/yr
Help Desk Specialist I HHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... Configure and deploy computers and mobile devices. * Assist with onboarding and offboarding ...
Help Desk Specialist
Pensacola, FL · On-site
$52K - $55K/yr
Assist with onboarding and offboarding processes.Support printers, scanners, and document ... help desk or technical support role.Strong customer service and communication skills.Ability to ...
New
Quick apply
Help Desk Specialist
Pensacola, FL · On-site
$52K - $55K/yr
Assist with onboarding and offboarding processes.Support printers, scanners, and document ... help desk or technical support role.Strong customer service and communication skills.Ability to ...
New
Help Desk Specialist I HHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... Configure and deploy computers and mobile devices. * Assist with onboarding and offboarding ...
New
Help Desk Specialist I HHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... Configure and deploy computers and mobile devices. * Assist with onboarding and offboarding ...
New
Help Desk Specialist
Saint Petersburg, FL · On-site
Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Assist with onboarding and offboarding of employees, including setting up accounts, email, and ...
Quick apply
Help Desk Specialist
Saint Petersburg, FL · On-site
Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Assist with onboarding and offboarding of employees, including setting up accounts, email, and ...
Help Desk Technician
Tampa, FL · On-site
$19 - $25.50/hr
As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Escalate complex issues to senior technicians or other IT staff as needed * Assist with the ...
Quick apply
Help Desk Technician
Tampa, FL · On-site
$19 - $25.50/hr
As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Escalate complex issues to senior technicians or other IT staff as needed * Assist with the ...
Help Desk Technician
Brandon, FL · On-site
$18.25 - $24.50/hr
We are looking for a skilled Help Desk Technician to join a growing IT support team in Florida ... Provide onsite support when required and participate in the rotating on-call schedule to assist ...
Quick apply
Help Desk Technician
Brandon, FL · On-site
$18.25 - $24.50/hr
We are looking for a skilled Help Desk Technician to join a growing IT support team in Florida ... Provide onsite support when required and participate in the rotating on-call schedule to assist ...
Help Desk Technician
$19.25 - $25.75/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...
Help Desk Technician
$19.25 - $25.75/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...
Help Desk Technician
Miami Gardens, FL · On-site
$18.25 - $24.75/hr
Help Desk Technician Department: Information Technology Direct Supervisor: Sr. Systems ... User Management, Active Directory, identify password related issues and provide resolution * Assist ...
Help Desk Technician
Miami Gardens, FL · On-site
$18.25 - $24.75/hr
Help Desk Technician Department: Information Technology Direct Supervisor: Sr. Systems ... User Management, Active Directory, identify password related issues and provide resolution * Assist ...
Help Desk Technician
Coral Gables, FL · On-site
$19.25 - $25.75/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...
Quick apply
Help Desk Technician
Coral Gables, FL · On-site
$19.25 - $25.75/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...
Help Desk Technician
Coral Gables, FL · On-site
$19.25 - $25.75/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...
Help Desk Technician
Coral Gables, FL · On-site
$19.25 - $25.75/hr
The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... * Assist the IT Administrator and Sr. IT Administrator with device setup and basic hardware ...
Help Desk Technician
Miami Gardens, FL · On-site
$18.25 - $24.75/hr
Help Desk Technician Department: Information Technology Direct Supervisor: Sr. Systems ... User Management, Active Directory, identify password related issues and provide resolution * Assist ...
Help Desk Technician
Miami Gardens, FL · On-site
$18.25 - $24.75/hr
Help Desk Technician Department: Information Technology Direct Supervisor: Sr. Systems ... User Management, Active Directory, identify password related issues and provide resolution * Assist ...
Help Desk Technician
Miami Gardens, FL · On-site
$18.25 - $24.75/hr
Help Desk Technician Department: Information TechnologyDirect Supervisor: Sr. Systems ... User Management, Active Directory, identify password related issues and provide resolution * Assist ...
Help Desk Technician
Miami Gardens, FL · On-site
$18.25 - $24.75/hr
Help Desk Technician Department: Information TechnologyDirect Supervisor: Sr. Systems ... User Management, Active Directory, identify password related issues and provide resolution * Assist ...
Help Desk Technician
Jacksonville, FL · On-site
$18.75 - $25.25/hr
We are looking for a Help Desk Technician to provide front-line technical support for end users ... Strong communication skills with the ability to assist users clearly and effectively * Organized ...
New
Quick apply
Help Desk Technician
Jacksonville, FL · On-site
$18.75 - $25.25/hr
We are looking for a Help Desk Technician to provide front-line technical support for end users ... Strong communication skills with the ability to assist users clearly and effectively * Organized ...
New
Help Desk Technician
$19.25 - $26/hr
The Help Desk Technician serves as the primary point of contact for technology issues across ... Assist with IT projects, system rollouts, and upgrades across the organization • Perform ...
Help Desk Technician
$19.25 - $26/hr
The Help Desk Technician serves as the primary point of contact for technology issues across ... Assist with IT projects, system rollouts, and upgrades across the organization • Perform ...
Help Desk Technician
Deerfield Beach, FL · On-site
$19.25 - $26/hr
The Help Desk Technician serves as the primary point of contact for technology issues across ... Assist with IT projects, system rollouts, and upgrades across the organization • Perform ...
Help Desk Technician
Deerfield Beach, FL · On-site
$19.25 - $26/hr
The Help Desk Technician serves as the primary point of contact for technology issues across ... Assist with IT projects, system rollouts, and upgrades across the organization • Perform ...
Monitor help desk performance metrics and generate reports for management. * Assist in the implementation of new IT systems and upgrades. Qualifications * Proven experience in a help desk or ...
Monitor help desk performance metrics and generate reports for management. * Assist in the implementation of new IT systems and upgrades. Qualifications * Proven experience in a help desk or ...
Assistant Dell Help Desk information
What is the difference between Assistant Dell Help Desk vs Dell Support Technician?
| Aspect | Assistant Dell Help Desk | Dell Support Technician |
|---|---|---|
| Certifications | Basic IT certifications (CompTIA A+, Network+) | Advanced certifications (Dell Certified Support Professional, CompTIA Server+) |
| Work Environment | Help desk, remote support, call center | On-site and remote technical support, hardware troubleshooting |
| Employer & Industry Usage | Commonly employed by Dell or third-party support providers | Primarily employed directly by Dell or authorized service centers |
| Job Focus | Customer support, troubleshooting basic issues | Advanced hardware/software troubleshooting, repairs |
The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.
Does Assistant Dell Help Desk offer remote jobs?
Assistant Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed online. Candidates typically need reliable internet access, relevant technical skills, and may require specific certifications or training. Remote opportunities depend on the company's current staffing needs and policies.
Is help desk a good entry level IT job?
A help desk position, such as an Assistant Dell Help Desk role, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles with certifications like CompTIA A+ or Network+.
What are the most commonly searched types of Dell Help Desk jobs in Florida?
The most popular types of Dell Help Desk jobs in Florida are:
What are popular job titles related to Assistant Dell Help Desk jobs in Florida?
For Assistant Dell Help Desk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Assistant Dell Help Desk jobs in Florida look for?
The top searched job categories for Assistant Dell Help Desk jobs in Florida are:
What cities in Florida are hiring for Assistant Dell Help Desk jobs?
Cities in Florida with the most Assistant Dell Help Desk job openings:
Full-time
Re-posted 26 days ago
Job description
Location: Miami, FL, 33101
CLEARANCE: TS/SCI
Job Description We are seeking a highly motivated and experienced Help Desk Lead to join our IT team in Miami, FL. The ideal candidate will be responsible for overseeing the daily operations of the help desk, ensuring timely and effective resolution of technical issues, and providing leadership and guidance to the help desk team.
Key Responsibilities- Lead and manage the help desk team to deliver exceptional technical support to end-users.
- Coordinate and prioritize help desk tickets to ensure timely resolution.
- Provide advanced troubleshooting and technical support for hardware, software, and network issues.
- Develop and maintain help desk documentation, procedures, and knowledge base articles.
- Train and mentor help desk staff to improve technical skills and customer service.
- Collaborate with other IT teams to escalate and resolve complex issues.
- Monitor help desk performance metrics and generate reports for management.
- Assist in the implementation of new IT systems and upgrades.
- Proven experience in a help desk or technical support role, with at least 2 years in a leadership position.
- Strong knowledge of Windows and Mac operating systems, networking, and common business applications.
- Excellent problem-solving and communication skills.
- Ability to manage multiple priorities and lead a team in a fast-paced environment.
- Experience with help desk ticketing systems and remote support tools.
- Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus.
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
If you are passionate about technology and leadership, and want to make a difference in a dynamic IT environment, please submit your resume and cover letter for consideration.
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