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Customer Service Level Two Jobs in Atlanta, GA (NOW HIRING)

System One

Customer Service Representative

Norcross, GA · Remote

$20 - $24/hr

Ideal candidates should have 2-3 years of relevant experience. Responsibilities * Respond to order ... Meet established productivity, quality, and service-level performance expectations. * Demonstrate ...

iFixScreens

Smartphone Technician - Level 2

Grayson, GA · On-site

$14.50 - $18.50/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include • Customer service • Diagnostics/Repair of cellular phones, computers, gaming ...

iFixScreens

Smartphone Technician - Level 2

Snellville, GA

$13.25 - $17.25/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include Customer service Diagnostics/Repair of cellular phones, computers, gaming systems ...

iFixScreens

Smartphone Technician - Level 2

Grayson, GA · On-site

$14.50 - $18.50/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include Customer service Diagnostics/Repair of cellular phones, computers, gaming systems ...

iFixScreens

Smartphone Technician - Level 2

Lilburn, GA

$14.25 - $18.50/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include Customer service Diagnostics/Repair of cellular phones, computers, gaming systems ...

iFixScreens

Smartphone Technician - Level 2

Snellville, GA · On-site

$13.25 - $17.25/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include • Customer service • Diagnostics/Repair of cellular phones, computers, gaming ...

iFixScreens

Smartphone Technician - Level 2

Lilburn, GA · On-site

$14.25 - $18.50/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include • Customer service • Diagnostics/Repair of cellular phones, computers, gaming ...

iFixScreens

Smartphone Technician - Level 2

Lawrenceville, GA · On-site

$14.25 - $18.25/hr

The successful applicant will have at least 6 months of experience as a Level 2 tech. The applicant ... Duties include • Customer service • Diagnostics/Repair of cellular phones, computers, gaming ...

Dollar Tree

Customer Service II

Atlanta, GA · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollartree

Customer Service II

Atlanta, GA · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

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Customer Service Level Two information

See Atlanta, GA salary details

$9

$18

$25

How much do customer service level two jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service level two in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Atlanta, GA?

For Customer Service Level Two jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Atlanta, GA look for?

The top searched job categories for Customer Service Level Two jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Service Level Two jobs?

Cities near Atlanta, GA with the most Customer Service Level Two job openings:

Customer Service Level Two jobs near you

Service Tech - Level II

NetPlanner Systems, Inc

Norcross, GA • On-site

$22 - $30/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

Purpose:

This job description outlines the responsibilities and duties of a Level II Technician, noting that additional reasonable tasks may be required to meet company goals. By signing, you confirm you can perform the duties, possess the skills, and meet the physical requirements listed.

Job Summary:

The Level III Technician maintains and monitors NetPlanner’s tech environment, manages tech inventory, provides second-level support to users, and ensures customer satisfaction with timely, courteous responses. They proactively monitor systems, troubleshoot issues, and may lead projects as needed.

Duties and Responsibilities:  

  • Conducts field training and second-level issue evaluation  
  • Communicates problem status and feedback to customers/management  
  • Escalates unresolved issues, collaborating with project managers or vendors  
  • Identifies recurring issues and suggests improvements  
  • Monitors and administers systems, maintains tech inventory, and leads projects
  • Essential Job Functions and Tasks:  
  • Stand for up to 8 hours, bend, stoop, climb, and lift up to 50 lbs (with assistance over 50 lbs)  
  • Reach overhead, read technical docs, and use tools with good hand-eye coordination  
  • Strong organizational skills, punctuality, and ability to work under pressure  
  • Basic accounting knowledge

Safety Responsibilities:  

  • Follow safety rules, use equipment properly, report unsafe conditions, and confirm safe procedures with supervisors

Additional Requirements:  

  • Adhere to company policies and performance standards

Reporting Relationships:  

  • Reports to the Project Manager, collaborates with Operations, Sales, and vendors

Educational/Experience Requirements:  

  • High school diploma or GED  
  • 4 years of business tech support experience or a 2-year college degree

Join a team that invests in you! ESOP ownership, 401(k) match, medical & dental coverage, paid time off, holiday pay, and more. We’re an Equal Opportunity Employer and federal contractor committed to fair, merit-based hiring.

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