Customer Service Level Two Jobs (NOW HIRING)

Description

American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

We are seeking a Crane Service Technician - Level 2 to join our team. This position is ideal for experienced technicians with strong mechanical and electrical skills who are ready to take on more complex service tasks. You will perform inspections, preventative maintenance, repairs, and installations on overhead cranes and hoists, including advanced troubleshooting and customer communication.

Responsibilities:

• Perform on-site preventative maintenance, repairs, and modernizations on electric overhead traveling cranes
• Spend time consulting with customers on repair and safety related issues
• Troubleshoot equipment malfunctions and breakdowns.
• Generate sales leads during service calls
• Accurately and neatly document on the service report for the work performed.
• New crane wiring, assembly, installation, and start-up.
• Maintain a clean and safe work environment.
• Travel may be required. Work vehicle provided.

Required Skills/Abilities:

• Strong knowledge of AC/DC theory, as well as the ability to troubleshoot 480VAC 3 phase motor control systems. A.A. degree or Equivalent vocational-training or experience is preferred.
• A minimum of 2-year hands-on electro-mechanical maintenance
• Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment
• Willingness to work overtime
• Possession of a valid driver's license with good driving record
• Must pass drug-screen and background check
• Strong communication skills
• Proven commitment to safety
• Comfort with working at heights
• Experience in Variable Frequency drives and PLC programming a plus
• Crane maintenance experience a plus.

Schedule:

• 8 hour shift
• Monday to Friday
• On call or Overtime possible

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Bonuses

• Yearly stipend for safety boots up to $150
• Tool Reimbursement Program up to $500 annually
• Employee Referral Bonus: $2000
• Company service vehicle
• Cell phone
• Credit card for fuel
• Three Medical Plan offerings through Cigna
• FSA & HSA options for healthcare
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental
• Vision
• STD & LTD
• Basic & Voluntary Life AD&D
• 4% Matching 401K
• PTO / 56 hours Sick time front loaded
• Company provided PPE

American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice..