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Customer Service Level Two Jobs in Chicago, IL (NOW HIRING)

Cencora

Operations Level II

Mount Prospect, IL

$34K - $62K/yr

Mastery of international airlines, rates and service restrictions * Follow WorldStar sending ... Mastery of skills required as Operations Level 1 What Cencora offers We provide compensation ...

Vixxo

Customer Service Representative

Lombard, IL

$15.75 - $21.50/hr

... level agreements Establish and cultivate appropriate rapport with service contractors to achieve customer expectations while minimizing customer costs Strengthen customer relationships by ...

Vixxo

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

... service level agreements • Establish and cultivate appropriate rapport with service contractors to achieve customer expectations while minimizing customer costs • Strengthen customer ...

Magenta LLC

Maintenance Tech - Level 2

Lockport, IL · On-site

$25 - $35/hr

Maintenance Technician - Level 2 Location: Lockport, IL Job Type: Full-time About Us At Magenta ... Strong teamwork, communication, and customer service mindset. * Willingness to attend training and ...

Olathe

Customer Service Representative II

Indian Creek, IL · On-site

$18.25 - $19.90/hr

The Customer Service Representative II is the second level in a three-level career progression of Customer Service Representative I, II, and III. Key Responsibilities * Provides information to ...

Priwils, Inc

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role ...

Priwils

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role ...

Dollartree

Customer Service Associate II

Morton Grove, IL · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Des Plaines, IL · On-site

$14.25 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

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All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in Chicago, IL

Customer Service Level Two information

See Chicago, IL salary details

$10

$19

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How much do customer service level two jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer service level two in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is level 2 in customer service?

Level 2 customer service refers to a more advanced support role where representatives handle complex issues that cannot be resolved at the first level. They often require deeper product knowledge, problem-solving skills, and may involve using specialized tools or systems to assist customers effectively.

What are the different levels of customer service jobs?

Customer service jobs typically have multiple levels, including Level One (entry-level support), Level Two (more experienced representatives handling complex issues), and Level Three (specialists or supervisors with advanced responsibilities). Advancement often requires improved communication skills, product knowledge, and sometimes certifications or training in customer relationship management tools.

What jobs pay 4000 a week without a degree?

Customer Service Level Two roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level often require advanced technical skills, certifications, or experience in fields like sales, real estate, or certain trades, but they usually also involve a high level of responsibility and performance-based pay. Most roles in customer service focus on hourly wages or salaries below this threshold without additional bonuses or commissions.

What is Tier 2 customer service?

Tier 2 customer service refers to a higher level of support within a company's customer service structure, where representatives handle more complex issues that Tier 1 agents cannot resolve. These agents typically have specialized knowledge, technical skills, and access to advanced tools to troubleshoot and resolve escalated customer concerns efficiently.
What are popular job titles related to Customer Service Level Two jobs in Chicago, IL? For Customer Service Level Two jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Level Two jobs in Chicago, IL look for? The top searched job categories for Customer Service Level Two jobs in Chicago, IL are:
Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in Chicago, IL as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Operations Level II

Cencora

Mount Prospect, IL

$34K - $62K/yr

Full-time

Medical, Dental, Vision

Posted 21 days ago

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Shift Details: Sunday 8am - 4:30pm & Monday - Thursday 11:00am -7:00pm

PRIMARY DUTIES AND RESPONSIBILITIES:

Receiving shipments from the Dispatch department and assuring their correct handling by:

  • Coordinating with Dispatch the receiving of inbound shipments
  • Verifying required shipment documentation
  • Preparing master airway bills for both domestic and international shipments
  • Assemble ready-for-use packaging systems for pick ups
  • Booking shipments as required by carrier
  • Cold chain management of shipments in all temperature ranges
  • Filing SED's for regulated exports
  • Create shipment documentation as necessary
  • Mastery of international airlines, rates and service restrictions
  • Follow WorldStar sending instructions and action requests in a timely fashion

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Demonstrate operational efficiency and shipment processing accuracy
  • Proficiency in required WorldSTAR screens and other World Courier systems.
  • Full understanding of Cold Chain Management.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Professional demeanor.
  • Mastery of skills required as Operations Level 1
What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time
Salary Range*
$34,000 - 62,370

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

.

Affiliated Companies:Affiliated Companies: World Courier Inc

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