Nashville, TN · On-site
$50K - $70K/yr
One of those clients is a fast-growing, nationally recognized retail and corporate brand with a ... level. Lerner Solutions is looking for an IT Support Specialist to embed within that client ...
Nashville, TN · On-site
$50K - $70K/yr
One of those clients is a fast-growing, nationally recognized retail and corporate brand with a ... level. Lerner Solutions is looking for an IT Support Specialist to embed within that client ...
Greensboro, NC · On-site
The specialist promotes efficient utilization of resources while maintaining a high level of ... Minimum of one year of experience in providing IT Service Desk or Help Desk support * Skill in ...
Greensboro, NC · On-site
The specialist promotes efficient utilization of resources while maintaining a high level of ... Minimum of one year of experience in providing IT Service Desk or Help Desk support * Skill in ...
Gaylord, MN · On-site
$50K - $55K/yr
Support a fast-paced environment with multiple clients, systems, and architectures What We're Looking For * 1-3+ years of IT support or help desk experience * MSP experience strongly preferred
Gaylord, MN · On-site
$50K - $55K/yr
Support a fast-paced environment with multiple clients, systems, and architectures What We're Looking For * 1-3+ years of IT support or help desk experience * MSP experience strongly preferred
Tempe, AZ · On-site
$21 - $28.75/hr
... with the #1 goal of saving and protecting the lives of service members across the globe. The Information Technology (IT) Support Technician is responsible for the support of end users and the ...
Tempe, AZ · On-site
$21 - $28.75/hr
... with the #1 goal of saving and protecting the lives of service members across the globe. The Information Technology (IT) Support Technician is responsible for the support of end users and the ...
We are looking for an IT Support Analyst. This is an on- site full-time permanent hire role in ... You have acquired a broad knowledge of all systems and have become a Subject Matter Expert in one ...
We are looking for an IT Support Analyst. This is an on- site full-time permanent hire role in ... You have acquired a broad knowledge of all systems and have become a Subject Matter Expert in one ...
New York, NY · On-site
$23.50 - $32.25/hr
YOU HAVE: * The ability to learn quickly and tackle challenges head-on. * 1-3 years of relevant ... This is intended to describe the general level of work being performed. It is not intended to be ...
New York, NY · On-site
$23.50 - $32.25/hr
YOU HAVE: * The ability to learn quickly and tackle challenges head-on. * 1-3 years of relevant ... This is intended to describe the general level of work being performed. It is not intended to be ...
... Tier 1/2 technical support for desktops, laptops, mobile devices, and peripherals Install ... level expectations Assist with onboarding and offboarding activities including provisioning ...
... Tier 1/2 technical support for desktops, laptops, mobile devices, and peripherals Install ... level expectations Assist with onboarding and offboarding activities including provisioning ...
Doral, FL · On-site
$45K - $60K/yr
The IT Support Technician is part of a professional team of people providing high-level customer service and technical support. * Primary responsibility is to troubleshoot and resolve all computer ...
Quick apply
Doral, FL · On-site
$45K - $60K/yr
The IT Support Technician is part of a professional team of people providing high-level customer service and technical support. * Primary responsibility is to troubleshoot and resolve all computer ...
Houston, TX · On-site
... one another, we invite you to join our team. IT Support Specialist North Shore Steel is an industry ... High level of attention to detail * Strong organizational skills and ability to multitask based on ...
Houston, TX · On-site
... one another, we invite you to join our team. IT Support Specialist North Shore Steel is an industry ... High level of attention to detail * Strong organizational skills and ability to multitask based on ...
$26 - $30/hr
Provide timely first-level contact and problem resolution for hardware, software, networking, and mobile support. Escalate issues as appropriate. * Performs general IT support activities, hardware ...
$26 - $30/hr
Provide timely first-level contact and problem resolution for hardware, software, networking, and mobile support. Escalate issues as appropriate. * Performs general IT support activities, hardware ...
... Tier 1/2 technical support for desktops, laptops, mobile devices, and peripherals · Install ... service level expectations · Assist with onboarding and offboarding activities including ...
Quick apply
... Tier 1/2 technical support for desktops, laptops, mobile devices, and peripherals · Install ... service level expectations · Assist with onboarding and offboarding activities including ...
$65K - $80K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) * 1-3 years of IT support, help desk, or similar experience preferred * Basic ...
Quick apply
$65K - $80K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) * 1-3 years of IT support, help desk, or similar experience preferred * Basic ...
New York, NY · On-site
We are seeking an IT Support Analyst to provide high-quality technical support within a fast-paced professional services environment. This role will serve as the primary local IT contact while ...
New York, NY · On-site
We are seeking an IT Support Analyst to provide high-quality technical support within a fast-paced professional services environment. This role will serve as the primary local IT contact while ...
Salinas, CA · On-site
$27 - $28/hr
Position Summary The IT Support Technician provides first-level technical support for employees across retail stores, administrative offices, warehouse operations, and donation centers. This role ...
Salinas, CA · On-site
$27 - $28/hr
Position Summary The IT Support Technician provides first-level technical support for employees across retail stores, administrative offices, warehouse operations, and donation centers. This role ...
Washington, DC · On-site
$65K - $75K/yr
IT Support Specialist Contact Discovery Services - Washington, DC Location: Hybrid Start Date ... level of customer service and the most qualified resources. Our team members are comprised of ...
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Washington, DC · On-site
$65K - $75K/yr
IT Support Specialist Contact Discovery Services - Washington, DC Location: Hybrid Start Date ... level of customer service and the most qualified resources. Our team members are comprised of ...
$35 - $40/hr
Escalate issues to vendors or higher-level support when needed IT Operations & Infrastructure * Maintain and monitor systems, devices, and IT infrastructure * Troubleshoot network issues (including ...
$35 - $40/hr
Escalate issues to vendors or higher-level support when needed IT Operations & Infrastructure * Maintain and monitor systems, devices, and IT infrastructure * Troubleshoot network issues (including ...
Philadelphia, PA · On-site
$50K/yr
Provide Tier 1 technical support for hardware, software, and system-related issues. * Diagnose and ... Minimum of 1 year of IT support, help desk, or related technical experience . * Strong customer ...
New
Quick apply
Philadelphia, PA · On-site
$50K/yr
Provide Tier 1 technical support for hardware, software, and system-related issues. * Diagnose and ... Minimum of 1 year of IT support, help desk, or related technical experience . * Strong customer ...
New
Detroit, MI · On-site
$16 - $18/hr
JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) ... The noise level in the work environment is usually moderate. This job operates in a normal office ...
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Detroit, MI · On-site
$16 - $18/hr
JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) ... The noise level in the work environment is usually moderate. This job operates in a normal office ...
$22.50 - $31/hr
TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION: 210 Carnegie Center, Suite 103, Princeton, NJ 08540 Job Summary: We are looking to hire a skilled ...
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$22.50 - $31/hr
TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION: 210 Carnegie Center, Suite 103, Princeton, NJ 08540 Job Summary: We are looking to hire a skilled ...
Palo Alto, CA · On-site
Responsibilities : • Provide end-user support for IT incidents and service requests (Tier 1 / ... Required : • 2-4 years of experience in IT support, service desk, or end-user computing roles ...
Palo Alto, CA · On-site
Responsibilities : • Provide end-user support for IT incidents and service requests (Tier 1 / ... Required : • 2-4 years of experience in IT support, service desk, or end-user computing roles ...
$14.18 - $16.26
3% of jobs
$16.26 - $18.33
7% of jobs
$18.33 - $20.41
12% of jobs
$20.79 is the 25th percentile. Wages below this are outliers.
$20.41 - $22.49
16% of jobs
The median wage is $23.89 / hr.
$22.49 - $24.56
18% of jobs
$24.56 - $26.64
14% of jobs
$27.63 is the 75th percentile. Wages above this are outliers.
$26.64 - $28.72
12% of jobs
$28.72 - $30.79
8% of jobs
$30.79 - $32.87
5% of jobs
$32.87 - $34.94
3% of jobs
$34.94 - $37.02
2% of jobs
$14
$25
$37
To thrive as an IT Support Level 1, you need foundational knowledge of computer hardware, software, troubleshooting techniques, and typically a diploma or certification in IT or a related field. Familiarity with help desk ticketing systems, operating systems like Windows and Mac OS, and basic networking tools is valuable, and certifications such as CompTIA A+ are often preferred. Strong communication skills, patience, and a customer-focused mindset help you excel in assisting users and translating technical issues into understandable terms. These skills enable efficient problem resolution, positive user experiences, and smooth operation of IT services within an organization.
An IT Support Level 1 job involves providing basic technical assistance and troubleshooting for hardware, software, and network issues. Professionals in this role handle user support requests, resolve common technical problems, and escalate complex issues to higher-level support teams when necessary. They assist with system configurations, password resets, and basic diagnostics to ensure smooth IT operations. Strong communication, problem-solving skills, and knowledge of common IT systems are essential for success in this position.
An IT Support Level 1 technician is primarily responsible for responding to user inquiries, diagnosing and resolving basic hardware and software issues, and escalating more complex problems to higher-level support teams. Daily tasks often include logging and tracking support tickets, assisting with password resets, installing approved software, and maintaining documentation of issues and resolutions. You may also provide in-person or remote support depending on the company's setup and help train end-users on simple IT procedures. This role is an excellent entry point for building technical skills and gaining exposure to a wide range of IT issues in a collaborative team environment.
$50K - $70K/yr
Full-time
Posted 24 days ago
Sourced by ZipRecruiter
Human resources consulting services
11 - 50 Employees
Chicago, IL, US
2019
