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Freelance Noc Technician Tier 1 Jobs (NOW HIRING)

The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible for all duties related to the ...

NOC Technician 2 About CIS: Founded in 2008, CIS has evolved to meet the needs of our customers and ... Primarily work within the Tier 2 support queue but remain available to assist with Tier 1 issues ...

As a NOC Technician 2 at CIS, you will play a crucial role in maintaining the reliability and ... Primarily work within the Tier 2 support queue but remain available to assist with Tier 1 issues ...

The Scientel Solutions NOC is staffed 24x7x365 and is responsible for monitoring the network ... Technicians will perform Tier 2 troubleshooting, escalation, incident management, and problem ...

Glow Networks is currently seeking Tier 1 Network Operations Center Technicians to support optical ... As a NOC Technician, you will use several network monitoring tools to ensure the viability of the ...

Glow Networks is currently seeking Tier 1 Network Operations Center Technicians to support optical ... As a NOC Technician, you will use several network monitoring tools to ensure the viability of the ...

About the job NOC Technician NOC Technician needs 1-3 years experience NOC Technician requires: * Hybrid ( Tues-Thurs on site and M/F from home) * Experience working in a heavy call center ...

Network Operations Technician The Scientel Solutions NOC is staffed 24x7x365 and is responsible for ... Technicians will perform Tier 2 troubleshooting, escalation, incident management, and problem ...

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Freelance Noc Technician Tier 1 information

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$12

$26

$43

How much do freelance noc technician tier 1 jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance noc technician tier 1 in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance NOC Technician Tier 1, and why are they important?

To thrive as a Freelance NOC Technician Tier 1, you need a solid understanding of network fundamentals, troubleshooting techniques, and basic IT support, often supported by a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, problem-solving skills, and effective communication help you respond quickly to incidents and collaborate with team members. These abilities are crucial for ensuring network uptime, minimizing disruptions, and maintaining reliable IT operations for clients.

What challenges might I face as a Freelance NOC Technician Tier 1, and how can I effectively handle them?

As a Freelance NOC Technician Tier 1, you'll often encounter challenges such as managing multiple network alerts simultaneously, troubleshooting issues remotely, and coordinating with various stakeholders under tight timeframes. Adapting to different client environments and monitoring tools can also be demanding. To handle these challenges effectively, it's important to develop strong communication skills, maintain detailed documentation, and stay organized with task prioritization. Proactively seeking clarification from clients and collaborating with higher-tier technicians can also help resolve complex issues efficiently.

What are Freelance NOC Technician Tier 1 jobs?

Freelance NOC (Network Operations Center) Technician Tier 1 jobs involve monitoring and maintaining computer networks for organizations on a contract or freelance basis. Tier 1 technicians are responsible for the initial response to network issues, basic troubleshooting, and escalating complex problems to higher-level technicians. They often work remotely, use network monitoring tools, and may communicate with clients to resolve issues. Freelance NOC techs typically work with multiple clients, offering flexibility and varied experience in IT environments.

What is the difference between Freelance Noc Technician Tier 1 vs Freelance Network Support Technician?

AspectFreelance Noc Technician Tier 1Freelance Network Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentNetwork operations centers, remote monitoringClient sites, remote support, help desks
Industry UsageTelecom, ISPs, large enterprisesSmall to medium businesses, IT service providers

Both roles require similar certifications and often work in network environments. However, Freelance Noc Technicians Tier 1 focus on monitoring and maintaining network infrastructure in NOC settings, while Freelance Network Support Technicians provide direct support and troubleshooting for client networks. The choice depends on whether you prefer working in a centralized monitoring environment or directly assisting clients.

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Tier I NOC Technician TX

QEH2 Business Intelligence

Tyler, TX • On-site

$13 - $15/hr

Full-time

Posted 11 days ago


Job description

Tier I NOC Technician

QEH2, a mature and growing managed server provider in the Tyler, TX area, is looking for an articulate and professional Tier 1 NOC technician with opportunities for advancement. Our network operations center technicians work regularly with customers and must be able to resolve technical day to day issues. They are also responsible for monitoring customers' systems, software and networks.

Essential Functions

  • Tier I level troubleshooting of customer systems.
  • Maintain solid customer relationships by handling questions and concerns with efficiency and professionalism.
  • Opens, responds to, and closes trouble tickets.
  • Communicates via phone and email with customers and teammates.

Required Skills and Experience

Characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Working knowledge of Office products, anti-virus, and Windows based systems and servers.
  • Working knowledge of Ethernet based intranets both wired and wireless with associated interfaces to the internet.
  • Ability to multi-task and provide high levels of customer service in a fast paced environment.
  • Competent and professional written and verbal communication skills.
  • Willingness to work a flexible schedule.
  • Positive attitude toward both individual and team environments.
  • Ability to read and follow documents such as operating and maintenance instructions, and procedure manuals.
  • High School diploma or equivalent

WORKING ENVIRONMENT

  • The selected candidate will be working in a network operations center within a normal office environment as part of a NOC team.

Job Location:

Tyler, TX

Position Type:

Full-Time with Benefits

IT related jobs - NOC, onsite support, projects, management


Job Posted by ApplicantPro