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Remote It Support Level 1 Jobs (NOW HIRING)

Carports Anywhere

IT Specialist

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

AMA TechTel

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment. Job Duties * Install, configure, and maintain ...

Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ... remote tools, providing Tier 1/2 troubleshooting for M365, Windows 10/11, and common business ...

Valenz Health

Enterprise IT Technician I

Phoenix, AZ · On-site +1

Provide remote IT support for Vālenz staff and executives, delivering timely and effective ... Escalate tickets to higher-level technicians and other teams as needed. * Diagnose and resolve ...

Valenz

Enterprise IT Technician I

Phoenix, AZ · Remote

Provide remote IT support for Vālenz staff and executives, delivering timely and effective ... Escalate tickets to higher-level technicians and other teams as needed. * Diagnose and resolve ...

ProTek IT Solutions

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IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

Requires a firm grasp of Layer 1-7 networking. * Able to implement more advanced firewall features ... However, we're also open to remote or out-of-state candidates who can do the above. We offer ...

Petfolk

IT Specialist

Charlotte, NC · On-site +1

$60K/yr

The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical ... first-level support. * Ticket Resolution: Efficiently handle and resolve IT support tickets ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate ...

Net at Work

IT Support Specialist

$60K - $80K/yr

About Net at Work Founded in 1996, Net at Work is one of North America's largest technology ... Provide on-site support in our NYC office and remote support to employees across the organization.

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... This will depend upon experience level and skill-set, among other factors. We offer profit sharing ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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How much do remote it support level 1 jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote it support level 1 in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What is a Remote IT Support Level 1?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.
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What cities are hiring for Remote It Support Level 1 jobs? Cities with the most Remote It Support Level 1 job openings:
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Remote It Support Level 1 jobs near you
Infographic showing various Remote It Support Level 1 job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Specialist

Carports Anywhere

Remote

Part-time

Re-posted 16 days ago

Job description

Replies within 24 hours
Benefits:
  • Flexible schedule

Job Title: Remote IT Support Specialist
Position Type: Part-Time, Remote (Prefer Candidates that live in Florida)
About the Role
Carports Anywhere located in Starke, FL is seeking a skilled and reliable Remote IT Support Specialist to provide on-demand technical support for our team. This position requires availability for a few hours a week, as needed, to address technical issues and ensure the smooth operation of our IT systems.
Responsibilities
  • Provide remote IT support for troubleshooting hardware, software, and network issues.
  • Perform routine maintenance and updates on systems and applications.
  • Assist with setup and configuration of user devices and accounts.
  • Ensure data security and resolve any related concerns.
  • Collaborate with internal teams to identify and resolve IT needs.

Qualifications
  • Proven experience in IT support or a related role.
  • Strong knowledge of Windows/Mac operating systems, networking, and common software applications.
  • Familiarity with remote support tools such as TeamViewer, AnyDesk, or similar.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and a customer-service-oriented approach.

Schedule
This is a flexible, remote position requiring availability for a few hours per week as issues arise.
If you are a tech-savvy professional looking for a flexible, part-time opportunity, we'd love to hear from you!
This is a remote position.
At Carports Anywhere, our dedication to customer satisfaction is unwavering. With a wealth of experience in delivering top-notch steel buildings, we prioritize offering premium structures at competitive prices. Backed by exceptional customer service and assistance, we strive to exceed expectations at every turn. From our locally-based manufacturing plant, we meticulously craft and distribute our products, guaranteeing the utmost quality in every component.

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