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Remote It Support Level 1 Jobs (NOW HIRING)

Xantrion

IT Support Engineer (Remote - Boston)

MA · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

Xantrion

IT Support Engineer (Remote - Dallas)

Dallas, TX · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

Xantrion

IT Support Engineer (Remote - Dallas)

Dallas, TX · Remote

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

Radiology Partners

IT Support Analyst

$65K - $75K/yr

... Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type ... experience * 1-3 years of experience in IT support, IAM operations, service desk, systems ...

Bedrock Property Management

IT Support Specialist

$45K - $50K/yr

Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional ... Experience providing technical support in both remote and onsite environments. * Ability to ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Amarillo, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

theITSC

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Remote IT Support (WFH Tech Advisor)

Fayetteville, AR · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

theITSC

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Remote IT Support (WFH Tech Advisor)

Moscow, ID · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

theITSC

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Remote IT Support (WFH Tech Advisor)

Jacksonville, FL · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

theITSC

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Remote IT Support (WFH Tech Advisor)

Macon, GA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

theITSC

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Remote IT Support (WFH Tech Advisor)

Montgomery, AL · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

theITSC

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Remote IT Support (WFH Tech Advisor)

Sedona, AZ · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

Lee Health

IT Support Specialist - Part-time

Fort Myers, FL · On-site +1

$22.73 - $29.55/hr

After initial training, this position will be remote. Requirements Education: High school diploma or equivalent required. Experience: 0-1 years of IT support experience, Service Desk, or customer ...

The Timberline Group

IT Support Specialist

Affton, MO · On-site +1

Deliver first-level desktop and end-user support for Windows 11 devices, Microsoft 365, printers ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...

TTEC

$22 - $30.25/hr

... level of customer satisfaction. The role involves logging, tracking, and resolving Service Desk ... Provide Tier 1 and Tier 2 technical support using phone, ticketing systems, and chat tools.

radiology partners

IT Support Analyst

$65K - $75K/yr

Remote Work Location Type: Remote WHO WE ARE AND WHAT WE DO: Radiology Partners, through its ... experience * 1-3 years of experience in IT support, IAM operations, service desk, systems ...

Coralogix

IT Support Engineer

Boston, MA · On-site +1

$95K - $140K/yr

Provide Tier 1 & Tier 2 support for employees worldwide. * Manage the full employee lifecycle ... Create and maintain internal IT documentation and procedures. * Work closely with Security, HR, and ...

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All JobsIt Support Level 1 JobsRemote It Support Level 1 Jobs

Remote It Support Level 1 information

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$37

How much do remote it support level 1 jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote it support level 1 in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

How to make $1000 a week remotely?

A Remote IT Support Level 1 technician can increase earnings by gaining certifications like CompTIA A+ and developing strong troubleshooting skills. Working multiple clients or contracts, providing premium support services, and expanding to freelance platforms can help reach a $1000 weekly income, especially with consistent hours and specialized knowledge.

What is a Level 1 IT support job description?

A Level 1 IT support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, resetting passwords, and guiding users through common problems. It typically requires strong communication skills, familiarity with ticketing systems, and foundational knowledge of operating systems and network concepts. This entry-level role often serves as the first point of contact in IT support teams.

What is the best IT job to work remotely?

Remote IT Support Level 1 is a common entry-level position that allows employees to work remotely providing basic technical assistance, troubleshooting, and customer support. Success in this role often requires strong communication skills, familiarity with remote support tools, and relevant certifications like CompTIA A+; it offers flexible schedules and the opportunity to develop foundational IT skills.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are Remote IT Support Level 1 jobs?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What jobs pay 4000 a week without a degree?

Remote IT Support Level 1 roles typically do not pay $4,000 per week; they often offer hourly wages or salaries below that threshold. High-paying roles that can reach or exceed $4,000 weekly without a degree are rare and usually involve specialized skills, certifications, or experience in fields like sales, real estate, or certain freelance tech services.
More about Remote It Support Level 1 jobs
What cities are hiring for Remote It Support Level 1 jobs? Cities with the most Remote It Support Level 1 job openings:
What are the most commonly searched types of It Support Level 1 jobs? The most popular types of It Support Level 1 jobs are:
What states have the most Remote It Support Level 1 jobs? States with the most job openings for Remote It Support Level 1 jobs include:
What job categories do people searching Remote It Support Level 1 jobs look for? The top searched job categories for Remote It Support Level 1 jobs are:
Remote It Support Level 1 jobs near you
Infographic showing various Remote It Support Level 1 job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Engineer (Remote)

IT Support Engineer (Remote)

Red Cup IT, Inc.

Los Angeles, CA • Remote

Full-time

Re-posted 6 days ago

Job description

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure.

Technical Support

  • Provide first-line and second-line technical support to employees or customers.
  • Diagnose and resolve hardware, software, network, and system issues.
  • Respond to help desk tickets, emails, and phone support requests.

System & Device Management

  • Install, configure, and maintain desktops, laptops, printers, and mobile devices.
  • Set up user accounts, permissions, and access controls.
  • Manage operating systems such as Microsoft Windows, macOS, or Linux.

Network Support

  • Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN).
  • Maintain routers, switches, and firewalls.
  • Monitor network performance and uptime.

Software & Application Support

  • Install and update applications and productivity tools like Microsoft 365 or Google Workspace.
  • Troubleshoot application errors and compatibility issues.

Documentation & Ticketing

  • Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk.
  • Maintain documentation for troubleshooting procedures and system configurations.

Security & Compliance

  • Implement security policies, patch updates, and antivirus solutions.
  • Support identity and access management.
  • Assist with incident response and security monitoring.

Required Skills

  • Strong troubleshooting and diagnostic skills
  • Knowledge of operating systems (Windows, macOS, Linux)
  • Networking basics (TCP/IP, DNS, DHCP, VPN)
  • Experience with help desk or ticketing systems
  • Customer service and communication skills
  • Time management and problem-solving ability

Preferred Qualifications

  • Bachelor's degree in information technology, Computer Science, or related field
  • Certifications such as:
    CompTIA A+
    CompTIA Network+
    Microsoft Microsoft Certified certifications
    Cisco Systems CCNA