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Remote It Support Level 1 Jobs in Tennessee (NOW HIRING)

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

AMSURG

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... Work with existing IT providers to gather necessary information to transition IT support to the ...

AmSurg LLC

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... Work with existing IT providers to gather necessary information to transition IT support to the ...

Amsurg

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... Work with existing IT providers to gather necessary information to transition IT support to the ...

Magna5

IT Sales Executive - Tennessee

Nashville, TN · On-site +1

Title: IT Sales Executive - Level 1. Work-from-home position. In-person client meetings will be ... Mentorship and Support: * Work under the guidance of senior sales professionals to develop and ...

Rentokil

IT Infrastructure Engineer

Memphis, TN · Remote

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our ... supporting branch office moves, standard network refreshes, and remote remediation projects ...

New

Oningroup

IT Solutions Specialist

Nashville, TN · On-site +1

Providing exceptional support to our Oninites (internal employees), Teammates (our external employees), and clients. Ideal Candidate * 1-2 years of experience in an IT Solutions, Business Systems, or ...

Varsity Tutors

CFA - Level 1 Tutor

Chattanooga, TN · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Kingsport, TN · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Murfreesboro, TN · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Nashville, TN · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Knoxville, TN · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Memphis, TN · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Career Search

IT Audit Senior Consultant

Brentwood, TN · On-site +1

$88K - $116K/yr

OPPORTUNITY This Senior IT Audit Consultant role is a great opportunity for anyone passionate about ... upper-level management and Shareholder roles within LBMC. Fully remote work may be available to ...

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All JobsIt Support Level 1 JobsRemote It Support Level 1 JobsRemote It Support Level 1 Jobs in Tennessee

Remote It Support Level 1 information

What is a Remote IT Support Level 1?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are popular job titles related to Remote It Support Level 1 jobs in Tennessee?

For Remote It Support Level 1 jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote It Support Level 1 jobs in Tennessee look for?

The top searched job categories for Remote It Support Level 1 jobs in Tennessee are:

What cities in Tennessee are hiring for Remote It Support Level 1 jobs?

Cities in Tennessee with the most Remote It Support Level 1 job openings:

Remote It Support Level 1 jobs near you

IT Support Supervisor

Revel Staffing

Memphis, TN • Remote

$80K - $115K/hr

Full-time

Posted 22 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams