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Remote It Support Level 1 Jobs Near Me

... 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.

... 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 ...

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... Company-provided equipment and one-time $250 work from home stipend * $750 annual professional ...

IT System Administrator

Lancaster, OH · On-site

$75K - $90K/yr

This successful resource will be responsible for providing Level 1 and Level 2 end user IT support. RESPONSIBILITIES: Support a variety of production systems Administer Windows Server environmnet ...

IT Support Specialist

Groveport, OH · On-site

$20 - $23.50/hr

Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided ... Qualifications: 1+ years of hands-on experience in IT desktop support, helpdesk, or IT asset ...

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ...

IT Support Specialist II

Columbus, OH · On-site

$60K - $65K/yr

... 1 year of service. * 232 hours ( YES 29 DAYS! ) of PTO offered (prorated for the first year) in ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

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Remote It Support Level 1 information

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How much do remote it support level 1 jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote it support level 1 in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What cities are hiring for Remote It Support Level 1 jobs?

Cities with the most Remote It Support Level 1 job openings:

What states have the most Remote It Support Level 1 jobs?

States with the most job openings for Remote It Support Level 1 jobs include:

What are the most commonly searched types of It Support Level 1 jobs?

The most popular types of It Support Level 1 jobs are:

A map of the United States highlighting the number of Remote It Support Level 1 job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote It Support Level 1 job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Support Specialist

pepperconstruction

Dublin, OH • On-site

Full-time

Posted 14 days ago


Job description

IT Support Specialist

We are seeking a detailoriented, customerfocused IT Support Specialist to provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloudbased tools. 

This position is based out of our Dublin, OH location with some travel to job sites.

Key Responsibilities

Support & Troubleshooting

  • Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
  • Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
  • Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
  • Handle user onboarding/offboarding, including account setup and hardware provisioning.
  • Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
  • Deliver highquality, customerfocused support.

Advanced Support (Level 2)

  • Manage identity, security groups, and device access in Entra ID / Azure AD.
  • Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
  • Support Egnyte file management, permissions, and sync issues.
  • Resolve networking issues (DNS, DHCP, IP configuration, switches, WiFi).
  • Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
Required Skills & Experience
  • 3–5 years of IT support experience (Level 1 and Level 2).
  • Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
  • Experience supporting Microsoft Teams, video conferencing platforms, Microsoft Teams Rooms, or AV technology. Direct Microsoft Teams Rooms experience is preferred.
  • Strong customer service and communication skills.
  • Understanding of networking basics (IP, DNS, DHCP).
  • Experience with cloud filesharing platforms (Egnyte preferred).
  • Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
  • Experience with printer/peripheral troubleshooting and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft MD100/MD102 are a plus.
  • Ability to document processes and contribute to knowledge bases.
Soft Skills
  • Strong customer service orientation
  • Clear communicator able to explain technical solutions
  • Organized, detailoriented, and able to manage multiple priorities
  • Selfstarter with a collaborative mindset and willingness to learn