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Remote It Support Level 1 Jobs Near Me

Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...

Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...

Provide hands-on and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 ...

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... Company-provided equipment and one-time $250 work from home stipend * $750 annual professional ...

Customer Focus - Deliver responsive, professional support while meeting service-level agreements ... Troubleshoot and resolve technical problems in person, by phone, and through remote assistance ...

New

IT Support Specialist II

Columbus, OH · On-site

$60K - $65K/yr

... 1 year of service. * 232 hours ( YES 29 DAYS! ) of PTO offered (prorated for the first year) in ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ...

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

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Remote It Support Level 1 information

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How much do remote it support level 1 jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote it support level 1 in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What cities are hiring for Remote It Support Level 1 jobs?

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What states have the most Remote It Support Level 1 jobs?

States with the most job openings for Remote It Support Level 1 jobs include:

What are the most commonly searched types of It Support Level 1 jobs?

The most popular types of It Support Level 1 jobs are:

A map of the United States highlighting the number of Remote It Support Level 1 job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote It Support Level 1 job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Help Desk Technician (Level 1-2 Support)

Pepper Construction Group LLC

Dublin, OH • On-site

$20.75 - $28.50/hr

Other

Posted 8 days ago


Job description

The IT Help Desk Technician will provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloud-based tools. You'll play a key role in managing identity and device security through Entra ID, supporting Microsoft Teams Rooms and AV systems, and maintaining a secure, efficient technical environment.

Key Responsibilities

Support & Troubleshooting

  • Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
  • Provide hands-on and remote support for Windows desktops, laptops, mobile devices, and peripherals.
  • Handle user onboarding/offboarding, including account setup and hardware provisioning.
  • Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
  • Deliver high-quality, customer-focused support.

Advanced Support (Level 2)

  • Manage identity, security groups, and device access in Entra ID / Azure AD.
  • Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
  • Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
  • Support Egnyte file management, permissions, and sync issues.
  • Resolve networking issues (DNS, DHCP, IP configuration, switches, Wi-Fi).
  • Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
Required Skills & Experience
  • 3-5 years of IT support experience (Level 1 and Level 2).
  • Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
  • Experience supporting Microsoft Teams Rooms and AV hardware (required).
  • Strong customer service and communication skills.
  • Understanding of networking basics (IP, DNS, DHCP).
  • Experience with cloud file-sharing platforms (Egnyte preferred).
  • Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
  • Experience with printer/peripheral troubleshooting and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft MD-100/MD-102 are a plus.
  • Ability to document processes and contribute to knowledge bases.
Soft Skills
  • Strong customer service orientation
  • Clear communicator able to explain technical solutions
  • Organized, detail-oriented, and able to manage multiple priorities
  • Self-starter with a collaborative mindset and willingness to learn