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Remote It Support Level 1 Jobs in Los Angeles, CA

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

... remote environments. This role focuses on endpoint support, identity access, collaboration tools, and maintaining a high-quality end-user experience. Key Responsibilities Provide Level 1-2 IT support ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Comfrt

Senior IT Support Specialist

Los Angeles, CA · Remote

Comfrt is one of the fastest-growing DTC apparel brands in the world, with a social presence that ... This role requires a systems-level mindset, an enthusiastic approach to problem-solving, and the ...

Sparks Wiz Limited

IT Analyst

Los Angeles, CA · On-site +1

$42 - $57/hr

Systems and Application Support: * Provide technical support for internal IT systems and ... Remote Note: This position is open to candidates within the United states, Houston TX, New York ...

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$85K - $110K/yr

IT Manager About Us Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$102.50K - $125.80K/yr

IT Manager About Us Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

Convoso

Senior IT Manager

Woodland Hills, CA · On-site +1

$100K - $120K/yr

... supporting adherence to regulatory standards. While headquartered in Los Angeles, the Convoso team ... On-premise/remote troubleshooting of company hardware (laptops/printers/tablets/cellphones) and ...

Convoso

Senior IT Manager

Los Angeles, CA · On-site +1

$100K - $120K/yr

... supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the ... On-premise/remote troubleshooting of company hardware (laptops/printers/tablets/cellphones) and ...

Convoso

Senior IT Manager

Los Angeles, CA · On-site +1

$100K - $120K/yr

... supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the ... On-premise/remote troubleshooting of company hardware (laptops/printers/tablets/cellphones) and ...

Solugenix Corporation

Sr. IT Auditor

El Monte, CA · Remote

$70K - $110K/yr

Sr. IT Auditor - $70k - $110k El Monte, CA (Remote) Direct Hire JPC - 20034 Solugenix is looking ... Familiarity with one or more of the following areas is highly desirable: * IP networks ...

-4083

IT Systems Administrator

Newport Beach, CA · On-site +1

$75K - $85K/yr

Our comprehensive benefits support your personal and professional growth, including: Unlimited Paid ... Remote Work Opportunities for Qualifying Roles *Eligibility for remote work and flexible schedules ...

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Remote It Support Level 1 information

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$39

How much do remote it support level 1 jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote it support level 1 in Los Angeles, CA is $27.01, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $30.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What are Remote IT Support Level 1 jobs?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are the most commonly searched types of It Support Level 1 jobs in Los Angeles, CA? The most popular types of It Support Level 1 jobs in Los Angeles, CA are:
What are popular job titles related to Remote It Support Level 1 jobs in Los Angeles, CA? For Remote It Support Level 1 jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Remote It Support Level 1 jobs in Los Angeles, CA look for? The top searched job categories for Remote It Support Level 1 jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Remote It Support Level 1 jobs? Cities near Los Angeles, CA with the most Remote It Support Level 1 job openings:
Remote It Support Level 1 jobs near you
IT support Specialist

IT support Specialist

Vaco LLC

Los Angeles, CA • On-site, Remote

Other

Posted 6 days ago

Job description

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote environments. This role focuses on endpoint support, identity access, collaboration tools, and maintaining a high-quality end-user experience. Key Responsibilities Provide Level 1–2 IT support to corporate users via phone, chat, and ticketing systems Troubleshoot hardware, software, and operating system issues for laptops and desktops Support identity and access management including account provisioning, password resets, and MFA Support collaboration tools such as email, messaging, and video conferencing platforms Manage endpoint devices using MDM tools and enforce security and compliance policies Assist with onboarding and offboarding of employees Escalate complex technical issues to Tier 2/3 teams as needed Maintain accurate documentation and knowledge base articles Required Qualifications 2–4 years of IT Support or Desktop Support experience in a corporate environment Strong experience supporting Windows and/or macOS environments Familiarity with Active Directory, Azure AD, or similar identity platforms Experience with ticketing systems and ITIL-based workflows Strong customer service and communication skills Preferred Qualifications Experience supporting executives or VIP users Familiarity with MDM tools such as Intune, Jamf, or similar platforms Experience supporting hybrid or remote workforces CompTIA A+, Network+, or similar certifications Core Competencies Professional demeanor and discretion Strong troubleshooting and documentation skills Ability to manage multiple priorities in a fast-paced environment Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here.

Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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About Vaco

Sourced by ZipRecruiter

Vaco delivers critical talent solutions to companies in the areas of consulting, project resources, executive search, direct hire and strategic staffing with expertise in numerous areas including accounting and finance, technology and operations. Vaco's family of brands includes Pivot Point Consulting, a best in KLAS health care IT solutions provider; Focus Search Partners, a retained executive search practice; and MorganFranklin Consulting, Vaco's methodology-driven global consulting platform. Since its founding in 2002, Vaco has grown to serve more than 12,000 clients across the globe with more 9,800 employees. Vaco has been named to Inc. magazine's list of the fastest-growing private companies for the past 15 years and was named to Forbes' 2018-2021 lists of America's Best Recruiting Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

2002

Social media

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