ZipRecruiter

Log In

2

Remote It Support Technician Jobs in Los Angeles, CA

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Comfrt

Senior IT Support Specialist

Los Angeles, CA · Remote

Remote Workforce Support: Develop and implement strategies to provide superior and scalable ... A Bachelor's degree in Information Technology, Computer Science, or a related field - or equivalent ...

Sparks Wiz Limited

IT Analyst

Los Angeles, CA · On-site +1

$42 - $57/hr

Systems and Application Support: * Provide technical support for internal IT systems and ... Remote Note: This position is open to candidates within the United states, Houston TX, New York ...

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$85K - $110K/yr

IT Manager About Us Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$102.50K - $125.80K/yr

IT Manager About Us Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... IT Support) * Relevant Experience in a customer service or helpdesk role * Familiarity with remote ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$20.50 - $27.75/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... IT Support) * Relevant Experience in a customer service or helpdesk role * Familiarity with remote ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... IT Support) * Relevant Experience in a customer service or helpdesk role * Familiarity with remote ...

-4083

IT Systems Administrator

Newport Beach, CA · On-site +1

$75K - $85K/yr

Our comprehensive benefits support your personal and professional growth, including: Unlimited Paid ... Remote Work Opportunities for Qualifying Roles *Eligibility for remote work and flexible schedules ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Physically able to lift and move Enterprise and Client technology hardware in our customer ...

next page

Showing results 1-20

People also search for

All JobsRemote It Support Technician JobsRemote It Support Technician Jobs in Los Angeles, CA

Remote It Support Technician information

See Los Angeles, CA salary details

$15

$27

$39

How much do remote it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote it support technician in Los Angeles, CA is $27.01, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $30.58 per hour, depending on experience, location, and employer.

What Does a Remote IT Support Technician Do?

A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

What are the key skills and qualifications needed to thrive as a Remote IT Support Technician, and why are they important?

To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.

What are some common challenges faced by Remote IT Support Technicians and how can they be managed effectively?

Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.

What is a Remote IT Support Technician?

A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.

What is the difference between Remote It Support Technician vs Help Desk Technician?

AspectRemote It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentRemote, client sites, or officeHelp desk, call center, or remote
Industry UsageIT services, tech support companiesIT support, customer service
Search IntentRemote IT support roles, technical troubleshootingHelp desk jobs, technical support

The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

More about Remote It Support Technician jobs
What are the most commonly searched types of It Support Technician jobs in Los Angeles, CA? The most popular types of It Support Technician jobs in Los Angeles, CA are:
What are popular job titles related to Remote It Support Technician jobs in Los Angeles, CA? For Remote It Support Technician jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Remote It Support Technician jobs in Los Angeles, CA look for? The top searched job categories for Remote It Support Technician jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Remote It Support Technician jobs? Cities near Los Angeles, CA with the most Remote It Support Technician job openings:
Remote It Support Technician jobs near you
IT Support Specialist

IT Support Specialist

Million Dollar Baby Co.

Pico Rivera, CA • On-site, Remote

$65K - $73K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

About Million Dollar Baby Co.
Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel.
Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold-certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections - an innovation that reduces waste while protecting our products during shipment.
At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:
• Treat Your Team Like Family - lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results - focus on meaningful work that moves families forward.
• Deliver a "Wow" Customer Experience Every Time - every detail matters.
• Strive for Continuous Improvement & Learning - keep growing, keep getting better.
• Cultivate Quality Conversations - communicate honestly and thoughtfully to build trust.
Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list - recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you!
Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to our associates. We're seeking a versatile and enthusiastic support technician to set up and deploy hardware and software, as well as deliver top-notch end-user support. This role will work closely with our systems and data teams.
What you'll be doing:
  • Provide internal helpdesk support for Million Dollar Baby associates, contractors, and visitors
  • Respond to, record, track, and resolve tickets using our helpdesk software-attention to detail is essential
  • Monitor, triage, and assign Tier 1 helpdesk requests
  • Maintain and update the internal IT knowledgebase
  • Create documentation for new issues or deployments
  • Provision laptop and desktop computers (Windows 11 and MacOS) for onboarding and replacements
  • Troubleshoot and resolve hardware, software, or basic network issues for end-users in the office and warehouse
  • Support and troubleshoot the A/V setup for video conferencing, including Zoom and Zoom Rooms, Slack, and conference room technology
  • Setup and tear down audio/visual equipment for company-wide events
  • Assist with IT projects and other tasks as needed
  • Research and present emerging technologies to the team

What you bring to the table:
  • Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • Previous experience in a helpdesk or IT support role, preferably 1-2 years. Warehouse IT support is a plus
  • Basic understanding of computer hardware, software, and networking principles
  • Familiarity with helpdesk software and ticketing systems
  • Experience with provisioning and deploying computers
  • Legendary customer service and deskside manner
  • Ability to troubleshoot and resolve technical issues effectively and efficiently
  • Ability to prioritize tasks, manage time effectively, and handle multiple support requests simultaneously
  • Eager to embrace new technologies and adapt to changing IT environments

California pay range
$65,000-$73,000 USD
Our Benefits:
  • 100% of your health, dental and vision insurance monthly premiums paid by us!
  • Flexible PTO because we respect the need for work/life harmony
  • Company matching 401(k)
  • Vacation reimbursement and wellness and enrichment subsidy programs
  • Tuition reimbursement
  • Matching charitable donations to the nonprofit organization of your choice
  • Company-wide monthly celebrations - lunch is on us!
  • Dog-friendly workplace, yes! You can bring your best friend to work
  • Free MDB Co. swag + generous employee discount on products

At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.
Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.

Apply