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Remote It Support Level 1 Jobs in Georgia (NOW HIRING)

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... 1, Tier 2, and Tier 3 support model. This position offers a clear path for growth into systems ...

Sangoma

IT End User Support Manager - Remote US

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

... level of cross-functional coordination where no two days are the same. The ideal candidate is ... Matching 401K program - 100% match on 4%. * Employee Stock Purchase Plan after one year of service.

DA Carter Services

IT Helpdesk Technician

Conyers, GA · Remote

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide remote support using RMM tools (e.g., ConnectWise Automate) * Install, configure, and ... Communicate clearly in English (additional languages a plus) Requirements Qualifications * 1-4 ...

ICF

IT Business Analyst

Atlanta, GA · On-site +1

  • Retirement

Georgia Remote (Atlanta, GA - Preferred). Hybrid or Remote (if remote must be able to travel to ... This position supports project delivery on IT projects for the energy efficiency and utility ...

Danaher

IT Project Manager - Remote

Atlanta, GA · On-site +1

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

OVME

Systems Support Lead (Remote)

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a junior-level role that partners closely with the Senior Enterprise Systems Administrator ... Skills, Knowledge and Expertise * 1-3+ years of experience in technical/help desk support, IT, or ...

Glytec

Technical Support Specialist

Atlanta, GA · On-site +1

This is a remote role. Candidates must be located in the Metro Atlanta, Georgia area for periodic ... Serve as a backup to the IT Help Desk, providing on-site support as needed * Participate in a 24/7 ...

Transportation Insight

IT Project Manager

Atlanta, GA · Remote

$94K - $112K/yr

Job Title: IT Project Manager (Hickory, NC/Atlanta, GA/Remote) COMPANY STATEMENT: As the e-commerce ... This person will coordinate the work of other IT professionals and administrative staff to support ...

Varsity Tutors

CFA - Level 1 Tutor

Athens, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Johns Creek, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Roswell, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Lawrenceville, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Varsity Tutors

CFA - Level 1 Tutor

Carrollton, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

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All JobsIt Support Level 1 JobsRemote It Support Level 1 JobsRemote It Support Level 1 Jobs in Georgia

Remote It Support Level 1 information

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What is a Remote IT Support Level 1?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What are the most commonly searched types of It Support Level 1 jobs in Georgia?

The most popular types of It Support Level 1 jobs in Georgia are:

What are popular job titles related to Remote It Support Level 1 jobs in Georgia?

For Remote It Support Level 1 jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote It Support Level 1 jobs in Georgia look for?

The top searched job categories for Remote It Support Level 1 jobs in Georgia are:

What cities in Georgia are hiring for Remote It Support Level 1 jobs?

Cities in Georgia with the most Remote It Support Level 1 job openings:

Remote It Support Level 1 jobs near you
Infographic showing various Remote It Support Level 1 job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote IT Project Manager

Global Channel Management, Inc.

Atlanta, GA • Remote

$94K - $112K/yr

Full-time

Re-posted 21 days ago

Job description

Remote IT Project Manager needs 5-7 years of project management experience

Remote IT Project Manager requires:

  • Experience with distribution intelligence platforms such as SalesPage, Broadridge SalesVision, SS&C SalesConnect, or similar
  • PMP,RTE, CAPM, CSM, or similar certification
  • Experience in the financial services/ asset management industry
  • Experience with vendor management
  • Experience with Salesforce CRM
  • Experience with enterprise data ecosystems (including Snowflake and Salesforce Data 360) within asset management or financial services.
  • Proficiency in project management tools (JIRA, MS Project) and methodologies (Agile, Waterfall)
  • Strong analytical and communication skills
  • Distribution platforms, such as SalesPage.
  • PMP
  • Enterprise Data ecosystems

Remote IT Project Manager duties:

  • Plan, execute, and close projects while managing scope, timeline, budget, and resources.
  • Lead a project team, facilitate stakeholder communication, and ensure alignment with business objectives.
  • Develop comprehensive project plans, maintain documentation, identify and mitigate risks, and track progress using appropriate tools and metrics.
  • Act as the primary liaison between technical teams and business stakeholders
  • Coordinate with external vendors and third-party partners.
  • Manage vendor relationships, oversee contract deliverables, ensure compliance with service level agreements, and facilitate seamless integration of vendor resources into project workflows.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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