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Remote It Support Level 1 Jobs in Georgia (NOW HIRING)

Huntington

Application Architect (IT)

Atlanta, GA · On-site +1

$70K - $140K/yr

... support integration. The role also ensures strong data governance, system performance, and ... Provide high-level estimates and assess solution complexity for new initiatives. * Guide teams on ...

Huntington

Application Architect (IT)

Atlanta, GA · On-site +1

... support integration. The role also ensures strong data governance, system performance, and ... Provide high-level estimates and assess solution complexity for new initiatives. * Guide teams on ...

Lyrasis

Full Stack Engineer - (U.S. Based - Remote)

GA · On-site +1

$95K - $100K/yr

While this position is 100% remote, it requires occasional travel to Lyrasis company events and in ... At Lyrasis, one of our core values is to provide an inclusive environment to all who are employed ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

... Required: * 1-3 years in technical customer support, help desk, IT support, or a similar role ... PTO, remote-first culture, and access and training on leading edge AI tools. Compensation Range ...

Aylo Health

Radiologist- Part-Time Remote

Marietta, GA · Remote

$303K - $379K/yr

Technology Support: Company-provided laptop with docking station or desktop. * Efficient Workflow: Web-based OnePacs system * Team-Oriented Environment with emphasize on collaboration

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$82/hr

... one like you and that's why there's nowhere like RSM. . Temporary AML IT Audit Consultant Location: Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$80/hr

... one like you and that's why there's nowhere like RSM. Temporary AML IT Audit Consultant Location: Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$86/hr

... one like you and that's why there's nowhere like RSM. Temporary AML IT Audit Consultant Location: Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

... one like you and that's why there's nowhere like RSM. Temporary AML IT Audit Consultant Location: Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

... one like you and that's why there's nowhere like RSM. Temporary AML IT Audit Consultant Location: Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ...

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Showing results 41-60

All JobsIt Support Level 1 JobsRemote It Support Level 1 JobsRemote It Support Level 1 Jobs in Georgia

Remote It Support Level 1 information

What is a Remote IT Support Level 1?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are the most commonly searched types of It Support Level 1 jobs in Georgia?

The most popular types of It Support Level 1 jobs in Georgia are:

What are popular job titles related to Remote It Support Level 1 jobs in Georgia?

For Remote It Support Level 1 jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote It Support Level 1 jobs in Georgia look for?

The top searched job categories for Remote It Support Level 1 jobs in Georgia are:

What cities in Georgia are hiring for Remote It Support Level 1 jobs?

Cities in Georgia with the most Remote It Support Level 1 job openings:

Remote It Support Level 1 jobs near you
Infographic showing various Remote It Support Level 1 job openings in Georgia as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% Remote job distribution.

IT Business Analyst

Central Business Solutions

Atlanta, GA • On-site, Remote

Full-time

Re-posted 12 days ago

Key responsibilities

  • Analyze customer business needs and participate in the planning, design, and implementation of new or enhanced systems.

  • Act as a liaison between client areas and technical systems groups, and support business process identification and documentation.

  • Manage and support various systems and applications, including troubleshooting, requirements gathering, and coordinating upgrades and enhancements.

Job description

Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.
The selected candidate must be a U.S. Citizen.
Local candidates highly desired.
Act as a liaison between client areas and technical systems groups. Develop and maintain a thorough understanding of university processes and business process design activities. Capture business requirements and assure they are adequately and accurately addressed in application implementation. Redefine business processes to maximize effective use of selected applications. Develop or modify complex information systemsmodels. Facilitate issue identification and resolution. Facilitate risk identification and mitigation plans. May be responsible for setting employee goals, assessing employee performance and providing feedback, and making pay recommendations.While the intent may be a long term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1, 2024.
IMPACT & INFLUENCE: This position will interact on a consistent basis with: Business Analysts, IT staff, senior staff, campus financial managers, business office colleagues, and other laboratories and divisions. This position may supervise staff.
KEY RESPONSIBILITIES:
Duties may include but are not limited to:
  • Apply detailed knowledge of standard documentation processes, business system architecture and associated technologies.
  • Write and review complex documents. Provide testing solutions to see that business needs are effectively met, and provide functional application support as needed.
  • Formulate and define systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
  • Draw out complex or hidden relationships, analyze business and user needs; document requirements and translate into proper system requirement specifications.
  • Lead others to articulate additional possibly hidden needs, while working in multiple business/technical areas. Contribute to quality assurance process improvement; complete assignments with limited direction utilizing expertise.
  • Provide day to day support to GTRI labs and units to trouble shoot and provide support for:
  • Accounting / Finance (Deltek Costpoint)
  • Time Recording (Deltek Time Capture)
  • Project Scheduling (Primavera )
  • Proposal Costing (Propricer)
  • Reporting (Cognos)
  • Other internal developed application eg. Research Property Tracking, Day to day support involves receiving trouble tickets, assigning work to junior team members or working to find solutions.
  • Meet with users to understand their business systems needs and to document requirements. Plan and schedule buy vs build analysis. Manage internal development or external procurement of solutions, through all stages of analysis, design, development, implementation and support for wide range of systems all focused around accounting/finance, project management, proposal production.
  • Plan and coordinate across all impacted departments upgrades , enhancements and bug fixes for all ESD supported applications.
  • This involves requirements gathering and scope setting, defining and agreeing the implementation timeline, and executing on the agreed project plan.
  • Business Process identification. Working with GTRI departments work to understand and document their business processes
  • Work to Client systems interface requirements, write specifications at a detailed table and column level for the interfaces. Working with the database administration systems team to develop and implement interfaces. Debug interface issues between systems.
  • Manage small to medium size projects from inception to completion.
  • Quality Assurance - working to ensure systems are fully and comprehensively tested prior to implementation/go live.
  • Perform other related duties as assigned.
EDUCATION, SPECIALIZED KNOWLEDGE AND EXPERIENCE:
  • Degrees required for this job: Bachelor's degree.
  • Degrees preferred: Accounting, Business or IT related field.
  • Years of experience required for this job: Five to seven years job related experience.

Central Business Solutions, Inc(A Certified Minority Owned Organization)
Checkout our excellent assessment tool: http://www.skillexam.com/
Checkout our job board : http://www.job-360.net/
Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com

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