Central Business Solutions
Central Business Solutions

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Infographic showing various job openings at Central Business Solutions in the United States as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Salesforce Business Analyst (Sales Cloud, Service Cloud, Experience Cloud) - Washington, D.C - AS

Central Business Solutions

Washington, DC • On-site

Full-time

Re-posted 10 days ago


Job description


We are seeking an experienced Salesforce Business Analyst to support enterprise Salesforce initiatives across Sales Cloud, Service Cloud, Experience Cloud, and the Salesforce Platform. The ideal candidate will work closely with business stakeholders, Architects, Developers, and Scrum teams to gather requirements, define user stories, and deliver scalable Salesforce solutions.
Key Responsibilities
Gather and analyze business requirements.
Create user stories, acceptance criteria, and functional documentation.
Facilitate backlog grooming, sprint planning, and Agile ceremonies.
Collaborate with stakeholders, Architects, Developers, and QA teams.
Support UAT, requirement validation, and solution delivery.
Drive Salesforce process improvements and automation initiatives.
Required Skills
10+ years of Business Analyst experience with Salesforce projects.
Strong knowledge of Sales Cloud, Service Cloud, and Experience Cloud.
Experience with Agile/Scrum, user stories, and backlog management.
Excellent stakeholder management, communication, and documentation skills.
Salesforce certifications (Admin, Sales Cloud, Service Cloud, BA, PO) are a plus
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com