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Remote It Support Level 1 Jobs (NOW HIRING)

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced IT Support Specialist to provide onsite and remote operational IT support within a fast-paced ...

eXp World Holdings, Inc.

IT Support Technician - (REMOTE)

$22 - $30.25/hr

We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual ... of the IT Support Technician. How you will make an impact: * Utilize remote monitoring and ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day ... Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation ...

RELQ TECHNOLOGIES LLC

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... remote staff on hardware, software, and networking issues ● Assist in the upkeep of office ...

LiveKit

IT Support Engineer

$125K - $150K/yr

You'll be working primarily in an Okta, Workspace ONE, Slack, and Google Workspace stack. You'll ... fast-moving, remote-first environment * Hands-on experience administering Okta (or a similar ...

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

The candidate must be personable and have the ability to interact with each level of the client ... As one of the highest levels of technical escalation, you will ensure escalated tickets have a ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

You'll provide in-person and remote technical support across company sites, with up to 50% travel ... Deliver responsive Tier 1-2 support for hardware, software, networking, and peripherals * Serve as ...

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... This will depend upon experience level and skill-set, among other factors. We offer profit sharing ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Provide first level technical support, maintenance and troubleshooting for hardware and software in ...

Xantrion

IT Support Engineer (Remote - Chicago)

Chicago, IL · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

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Remote It Support Level 1 information

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$37

How much do remote it support level 1 jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote it support level 1 in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

How to make $1000 a week remotely?

A Remote IT Support Level 1 technician can increase earnings by gaining certifications like CompTIA A+ and developing strong troubleshooting skills. Working multiple clients or contracts, providing premium support services, and expanding to freelance platforms can help reach a $1000 weekly income, especially with consistent hours and specialized knowledge.

What is a Level 1 IT support job description?

A Level 1 IT support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, resetting passwords, and guiding users through common problems. It typically requires strong communication skills, familiarity with ticketing systems, and foundational knowledge of operating systems and network concepts. This entry-level role often serves as the first point of contact in IT support teams.

What is the best IT job to work remotely?

Remote IT Support Level 1 is a common entry-level position that allows employees to work remotely providing basic technical assistance, troubleshooting, and customer support. Success in this role often requires strong communication skills, familiarity with remote support tools, and relevant certifications like CompTIA A+; it offers flexible schedules and the opportunity to develop foundational IT skills.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are Remote IT Support Level 1 jobs?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What jobs pay 4000 a week without a degree?

Remote IT Support Level 1 roles typically do not pay $4,000 per week; they often offer hourly wages or salaries below that threshold. High-paying roles that can reach or exceed $4,000 weekly without a degree are rare and usually involve specialized skills, certifications, or experience in fields like sales, real estate, or certain freelance tech services.
More about Remote It Support Level 1 jobs
What cities are hiring for Remote It Support Level 1 jobs? Cities with the most Remote It Support Level 1 job openings:
What are the most commonly searched types of It Support Level 1 jobs? The most popular types of It Support Level 1 jobs are:
What states have the most Remote It Support Level 1 jobs? States with the most job openings for Remote It Support Level 1 jobs include:
What job categories do people searching Remote It Support Level 1 jobs look for? The top searched job categories for Remote It Support Level 1 jobs are:
Remote It Support Level 1 jobs near you
Infographic showing various Remote It Support Level 1 job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Supervisor

IT Support Supervisor

Revel Staffing

Amarillo, TX • Remote

$80K - $115K/hr

Full-time

Posted 5 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams