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Internship It Support Level 1 Jobs (NOW HIRING)

Corporate Office

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Serve as a front-line resource for IT support requests submitted via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues as ...

Landus

IT Support Technician - Level 1

Des Moines, IA

$21 - $28.75/hr

The IT Support Technician is responsible for supporting all technology-related interfaces for ... Ensure compliance with established service level agreements (SLAs) to meet end-user expectations.

Landus Cooperative

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Mid-States Bolt & Screw

IT Tech Level 2

Burton, MI · Hybrid

$18.25 - $24.75/hr

IT Support Technician II Mid-States Bolt amp; Screw *Great benefits package, hybrid work ... Someone who can independently handle most Level 1 issues * A problem solver who investigates before ...

IWCO Direct

IT Support Internship

Chanhassen, MN · On-site

$20/hr

... Internship Offers * Hands-on experience in Help Desk support and system administration * Exposure to enterprise IT environments, tools, and best practices * Mentorship from experienced IT ...

Endemol Shine North America

$35/hr

This role is focused on hands-on end-user support and day-to-day IT operations in an onsite ... Provide onsite Level 1 and Level 2 support for end-user technology issues * Troubleshoot and ...

SETUP & SUPPORT LLC.

IT Support Intern

Oakland, CA

$17.25 - $23/hr

... IT Support Services to local Businesses, SME's & Organizations. With a Remote Support Center (RSC ... F-1 International students on CPT or OPT are welcome to apply and be considered for this internship.

zTrip Worldwide

IT Support

Kansas City, MO

$24 - $27/hr

Install and maintain antivirus and security software at the user level * Test and evaluate new ... Qualifications of an IT Support: * 2+ years of experience in computer networks and systems ...

SpaceX

IT Support Technician

Hawthorne, CA

$38 - $45/hr

Pay Range: IT Support Technician/Level 1: $29.00 - $35.00/hour IT Support Technician/Level 2: $34.00 - $40.00/hour IT Support Technician/Level 3: $38.00 - $45.00/hour Your actual level and base ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$18.81 - $24.52/hr

IT Support Tech 1 Requisition ID req36783 Working Title IT Support Tech 1 Position Grade 09 Position Summary The UNM IT Service Deskplays a vital role in providing high-quality customer service and ...

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Internship It Support Level 1 information

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How much do internship it support level 1 jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for internship it support level 1 in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of technical issues will I commonly handle as an IT Support Level 1 intern?

As an IT Support Level 1 intern, you'll primarily address basic technical issues such as password resets, printer malfunctions, software installation, and troubleshooting connectivity problems. You may also assist employees with setting up new workstations and provide guidance on common applications like email and office productivity tools. This role often involves creating and managing help desk tickets, escalating more complex problems to senior technicians, and communicating solutions clearly to non-technical users. It's a great opportunity to develop hands-on experience with common IT systems while learning how to prioritize and manage multiple requests in a professional environment.

What are the key skills and qualifications needed to thrive as an Internship IT Support Level 1, and why are they important?

To thrive as an Internship IT Support Level 1, you need a basic understanding of computer hardware, software troubleshooting, and commonly used operating systems, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills are crucial for efficiently resolving user issues, supporting team productivity, and building foundational experience in IT.

What is the difference between Internship It Support Level 1 vs Help Desk Technician?

AspectInternship It Support Level 1Help Desk Technician
CredentialsOften no formal certification required; some may have basic IT certificationsTypically requires CompTIA A+ or similar certifications
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, customer-facing
Industry UsageCommon in training programs and early career stagesStandard support role across various industries

Internship It Support Level 1 positions are usually entry-level, learning-focused roles often held by students or recent graduates. Help Desk Technicians are more experienced support staff responsible for resolving user issues, often requiring certifications like CompTIA A+. While both roles involve basic troubleshooting, Help Desk Technicians typically handle more complex problems and have greater responsibilities.

What are Internship IT Support Level 1 positions?

Internship IT Support Level 1 positions are entry-level roles designed for students or recent graduates who are interested in starting a career in information technology. In these roles, interns typically assist with basic technical support tasks such as troubleshooting hardware and software issues, setting up user accounts, and providing assistance to employees with IT-related problems. The internship allows individuals to gain practical experience, develop technical skills, and understand the day-to-day operations of an IT support team. It's a valuable opportunity to build a foundation for more advanced IT positions in the future.
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Internship It Support Level 1 jobs near you
Infographic showing various Internship It Support Level 1 job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
Information Technology (IT) Support Internship

Information Technology (IT) Support Internship

Vera French

Davenport, IA • On-site

$12.50 - $16.50/hr

Other

Posted 4 days ago

Job description

JOIN OUR TEAM!

Are you looking for a fulfilling IT internship with an organization that makes a difference in the community? Vera French Community Mental Health Center is looking for IT Support (Intern) to assist with front-line services, including help desk functions, direct user support, and basic problem resolution. This internship would be supervised by our IT Director and work directly with various staff throughout the organization. The IT Support internship is part time and unpaid, intended for college-level students.

WHAT YOU'LL DO:

  • Provide Level 1 support to technology users, ensuring efficient resolution of front-line service requests.
  • Offer help desk functions, including logging and tracking of user issues, and providing timely responses.
  • Deliver direct user support by diagnosing and resolving basic hardware and software problems.
  • Assist with maintenance, software installation, and end-user support tasks to maintain optimal workstation and network performance.
  • Support a variety of software and hardware, including laptops, desktops, printers, phone, and voicemail systems.

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