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Internship It Support Level 1 Jobs (NOW HIRING)

Custom Information Services

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Level 1 IT Support Engineer

Arlington, TX · On-site

$40K - $60K/yr

... Level 1 with desktop, AD user account management, O365 and application support Preferred Certifications: A+ or equivalent Company Description Custom Information Services (CIS) is an IT Managed ...

Corporate Office

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Serve as a front-line resource for IT support requests submitted via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues as ...

Landus

IT Support Technician - Level 1

Des Moines, IA

$21 - $28.75/hr

The IT Support Technician is responsible for supporting all technology-related interfaces for ... Ensure compliance with established service level agreements (SLAs) to meet end-user expectations.

New Fathom

IT Support Technician I

Bend, OR · On-site

$25 - $34.25/hr

We are rapidly expanding our IT Support services and are searching for qualified candidates to join ... The core responsibilities of a level 1\-3 technician include responding to service requests via ...

Gutor

IT Service Desk Level 1 Support

Houston, TX

$60K - $70K/yr

... IT service support sub-function is the service desk as the single contact point for end-users to record their problems. - As Level 1 support, they will try to resolve them, if there is a direct ...

ADS Technology

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Helpdesk IT Support Specialist Level II

Miami, FL · On-site

$40K - $65K/yr

Support Specialist Level II will be required to go onsite and remote support for multiple clients ... Company Description ADS Technology provides timely and reliable IT support for businesses in South ...

Artech Information System LLC

Desktop Support Level 1

Cary, NC · On-site

$18.75 - $23.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Qualifications Desktop support Level 1 Additional Information Client : HCL America; This is a ...

Lovisa

IT Support Specialist

Torrance, CA

The IT Support Specialist provides technical assistance to users by diagnosing and resolving ... Provide basic Level 1-2 technical support for hardware, software, and connectivity issues * Assist ...

Mid-States Bolt & Screw

IT Tech Level 2

Burton, MI · Hybrid

$18.25 - $24.75/hr

IT Support Technician II Mid-States Bolt amp; Screw *Great benefits package, hybrid work ... Someone who can independently handle most Level 1 issues * A problem solver who investigates before ...

SETUP & SUPPORT LLC.

IT Support Intern

Oakland, CA

$17.25 - $23/hr

... IT Support Services to local Businesses, SME's & Organizations. With a Remote Support Center (RSC ... F-1 International students on CPT or OPT are welcome to apply and be considered for this internship.

zTrip Worldwide

IT Support

Kansas City, MO · On-site

$24 - $27/hr

Install and maintain antivirus and security software at the user level * Test and evaluate new ... Qualifications of an IT Support: * 2+ years of experience in computer networks and systems ...

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Internship It Support Level 1 information

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How much do internship it support level 1 jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for internship it support level 1 in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of technical issues will I commonly handle as an IT Support Level 1 intern?

As an IT Support Level 1 intern, you'll primarily address basic technical issues such as password resets, printer malfunctions, software installation, and troubleshooting connectivity problems. You may also assist employees with setting up new workstations and provide guidance on common applications like email and office productivity tools. This role often involves creating and managing help desk tickets, escalating more complex problems to senior technicians, and communicating solutions clearly to non-technical users. It's a great opportunity to develop hands-on experience with common IT systems while learning how to prioritize and manage multiple requests in a professional environment.

What are the key skills and qualifications needed to thrive as an Internship IT Support Level 1, and why are they important?

To thrive as an Internship IT Support Level 1, you need a basic understanding of computer hardware, software troubleshooting, and commonly used operating systems, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills are crucial for efficiently resolving user issues, supporting team productivity, and building foundational experience in IT.

What is the difference between Internship It Support Level 1 vs Help Desk Technician?

AspectInternship It Support Level 1Help Desk Technician
CredentialsOften no formal certification required; some may have basic IT certificationsTypically requires CompTIA A+ or similar certifications
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, customer-facing
Industry UsageCommon in training programs and early career stagesStandard support role across various industries

Internship It Support Level 1 positions are usually entry-level, learning-focused roles often held by students or recent graduates. Help Desk Technicians are more experienced support staff responsible for resolving user issues, often requiring certifications like CompTIA A+. While both roles involve basic troubleshooting, Help Desk Technicians typically handle more complex problems and have greater responsibilities.

What are Internship IT Support Level 1 positions?

Internship IT Support Level 1 positions are entry-level roles designed for students or recent graduates who are interested in starting a career in information technology. In these roles, interns typically assist with basic technical support tasks such as troubleshooting hardware and software issues, setting up user accounts, and providing assistance to employees with IT-related problems. The internship allows individuals to gain practical experience, develop technical skills, and understand the day-to-day operations of an IT support team. It's a valuable opportunity to build a foundation for more advanced IT positions in the future.
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Internship It Support Level 1 jobs near you
Infographic showing various Internship It Support Level 1 job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.
Level 1 IT Support Engineer

Level 1 IT Support Engineer

Custom Information Services

Arlington, TX • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

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Job description

Summary

Are you looking to advance your career in IT (Information Technology)? We are looking for an entry level candidate with at least 6 months experience working a helpdesk providing end-user support.

The successful candidate will work with our enterprise team providing IT support. For the right candidate this position provides for upward mobility, if you are ambitious and eager to learn then this position is the first step towards a long and rewarding career in the field of IT.

We are an established IT firm in the DFW area, and we are seeking an Entry-Level Support Engineer to join our team.

This position will assist our clients to solve technical support issues, provide remote and on-site support to our client, and work with our deployment team to implement new technologies.

This position is salaried and full-time, verbal and written communications skills are a must as you will be communicating with c-level and end users. This position offers a competitive salary and includes a comprehensive benefits package.


Qualifications


·         Knowledge of Desktop operating systems, productivity application such as MS Office, password resets, basic computer hardware and printer operation.

·         Experience with diagnostic, repair and installation of Windows Systems and application software.

·         Diagnostic remediation of desktops and printers

·         Assist users with technical issues and “how to” questions

·         Installation and configuration of hardware and software systems

·         Write clear and concise documentation and instructions

·         Ability to manage and prioritize multiple tasks in fast paced environment and under pressure

·         Candidate will be required to participate in on-call rotation

·         Continuous improvement keeping current on new technology, industry trends and threats


Education: Associates or Specialized Training in relevant Course work


Experience: 6 months+ Level 1 with desktop, AD user account management, O365 and application support


Preferred Certifications: A+ or equivalent

Company Description

Custom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business Applications (MS Dynamics GP) Consulting Firm located in Arlington, Texas since 1989. We are looking for exceptional employees to join our team. We offer competitive starting salaries with an exceptional benefits package available. CIS offers 401K, health, vision, and dental benefits. Salary is very competitive within the industry and commensurate with skills and experience. We also have room for significant career advancement.