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Internship It Support Level 1 Jobs (NOW HIRING)

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees ... internships or school experience). * Familiarity with Windows, macOS, Microsoft 365, and basic ...

NEPC, LLC

IT Support Specialist

Boston, MA · On-site

Level: 1-4 years of experience Location: Boston, MA (Hybrid) Job Summary: The IT Support Specialist plays a key role in ensuring NEPC's employees across all offices enjoy a high-quality computing ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support ... Deliver white-glove, executive-level support to C-suite and senior leadership, ensuring ...

Nintex

Manager, IT Support

Bellevue, WA · On-site

... collaborative "one team" culture. Working closely with Infrastructure, Security, Business ... Own support service delivery, ensuring achievement of service level objectives and operational KPIs.

Sierra Nevada Corporation

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

Sierra Nevada Corporation is a global leader in aerospace and national security, seeking an Executive IT Support Specialist responsible for delivering high-level technical support to executive ...

EdgeUno

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

About the Role We are looking for an IT Support Intern to join our team on a part-time basis. This ... Previous internship or hands-on experience in technical support, office IT, or networking

Edgeuno

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

About the Role We are looking for an IT Support Intern to join our team on a part-time basis. This ... Previous internship or hands-on experience in technical support, office IT, or networking

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first ... level of accuracy, superior attention to detail and strong organizational skills, especially in ...

mcw

Manage vendor relationships and service level agreements (SLAs) for support-related services. * Lead a team of Integration Technicians responsible for installing IT systems in new store builds and ...

Navan

IT Support Engineer

New York, NY

Provide white glove support to C-level executives * Participate in an on-call rotation schedule for IT Support and monitoring/alerting activities, which involve after-office hours and weekends

Mister Car Wash

Director, IT Support

Tucson, AZ · On-site

Manage vendor relationships and service level agreements (SLAs) for support-related services. * Lead a team of Integration Technicians responsible for installing IT systems in new store builds and ...

Prosum Inc.

IT Support Technician

Calabasas, CA · On-site

$23 - $31.50/hr

... level technical support for multiple business locations. This role supports restaurant and ... Provide Tier 1 and Tier 2 technical support for end users across multiple locations. * Troubleshoot ...

Homans Associates

IT Support Specialist

Wilmington, MA · On-site

$22 - $26/hr

As an IT Support Specialist (Tier 1), you will be the first point of contact for employees across our locations when technology issues arise. You'll resolve problems quickly, communicate clearly, and ...

ADDA Infusion

IT Support Specialist

Nashville, TN

One of those clients is a fast-growing, nationally recognized retail and corporate brand with a ... level. Lerner Solutions is looking for an IT Support Specialist to embed within that client ...

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Internship It Support Level 1 information

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How much do internship it support level 1 jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship it support level 1 in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an internship IT support level 1 do?

As an IT Support Level 1 intern, you'll primarily address basic technical issues such as password resets, printer malfunctions, software installation, and troubleshooting connectivity problems. You may also assist employees with setting up new workstations and provide guidance on common applications like email and office productivity tools. This role often involves creating and managing help desk tickets, escalating more complex problems to senior technicians, and communicating solutions clearly to non-technical users. It's a great opportunity to develop hands-on experience with common IT systems while learning how to prioritize and manage multiple requests in a professional environment.

What are the key skills and qualifications needed to thrive as an internship IT support level 1?

To thrive as an Internship IT Support Level 1, you need a basic understanding of computer hardware, software troubleshooting, and commonly used operating systems, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills are crucial for efficiently resolving user issues, supporting team productivity, and building foundational experience in IT.

What is the difference between Internship It Support Level 1 vs Help Desk Technician?

AspectInternship It Support Level 1Help Desk Technician
CredentialsOften no formal certification required; some may have basic IT certificationsTypically requires CompTIA A+ or similar certifications
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, customer-facing
Industry UsageCommon in training programs and early career stagesStandard support role across various industries

Internship It Support Level 1 positions are usually entry-level, learning-focused roles often held by students or recent graduates. Help Desk Technicians are more experienced support staff responsible for resolving user issues, often requiring certifications like CompTIA A+. While both roles involve basic troubleshooting, Help Desk Technicians typically handle more complex problems and have greater responsibilities.

What is an internship IT support level 1?

Internship IT Support Level 1 positions are entry-level roles designed for students or recent graduates who are interested in starting a career in information technology. In these roles, interns typically assist with basic technical support tasks such as troubleshooting hardware and software issues, setting up user accounts, and providing assistance to employees with IT-related problems. The internship allows individuals to gain practical experience, develop technical skills, and understand the day-to-day operations of an IT support team. It's a valuable opportunity to build a foundation for more advanced IT positions in the future.
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What states have the most Internship It Support Level 1 jobs? States with the most job openings for Internship It Support Level 1 jobs include:
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Internship It Support Level 1 jobs near you
Infographic showing various Internship It Support Level 1 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Support Tech

Donald Martens & Sons Ambulance Services

Cleveland, OH • On-site

$20.75 - $28.50/hr

Full-time

Re-posted 23 days ago

Job description

Description:

Under general supervision of the IT Systems Administrator, The IT Support Technician performs skilled work in the installation, diagnoses, repair, and maintenance of a variety of microcomputers and

related peripheral equipment, including printers. Assist employees with IT systems operation and basic maintenance; provide technical support for all hardware and related equipment. Communicate utilizing tact and diplomacy. May assist other trades persons in work which may be outside

the field of specialization, requiring aptitude, willingness, and adaptability.

Requirements:IT Support Technician (Tier I / II – Field & Hardware Support)Minimum Qualifications

Any combination of education, training, and experience that demonstrates the ability to perform the required duties. A typical background includes:

  • At least two (2) years of experience in maintenance and repair of microcomputers, peripheral equipment, and electronic equipment
  • Experience providing Tier I IT support
  • Valid Ohio driver’s license and ability to maintain vehicle insurance qualification
  • Ability to work independently and travel to corporate locations
Required Knowledge & Technical SkillsHardware & Systems
  • Maintenance and repair of microcomputers at the component level
  • PC operating systems (strong emphasis on Microsoft Windows environments)
  • Installation, configuration, and troubleshooting of:
    • Desktops, laptops, servers
    • Printers, scanners, monitors
    • Hard drives and disk arrays
    • Keyboards, mice, and peripherals
  • Scheduled maintenance and hardware diagnostics
  • Installation of third-party software across multiple machines
  • User-based system configuration
  • Backup verification and maintenance
Networking
  • Routers, switches, hubs
  • Wireless networks
  • Cat 6 cabling specifications
  • Installation and termination of cabling
Electronics & Tools
  • AC, DC, and digital electronic theory
  • Electronic testing equipment and tools
  • Understanding of manufacturer maintenance manuals
  • Experience with other electronic devices (two-way radios, projectors, TVs, video cameras)
Administrative & Organizational
  • Record keeping and documentation
  • Parts inventory management
  • Preparing labor and material estimates
  • Safety practices in the field
Core Responsibilities
  • Plan, assign, schedule, and coordinate installation of microcomputers and network equipment
  • Diagnose equipment issues and determine repair or outside service needs
  • Install system software, patches, applications, and utilities
  • Perform hardware repair and replacement
  • Install and terminate network cabling
  • Maintain accurate repair records and inventory
  • Assist users with setup, operation, and proper equipment care
  • Provide training and work direction to staff
  • Perform related duties as assigned
Leadership & Soft Skills
  • Ability to work independently
  • Strong troubleshooting and diagnostic skills
  • Ability to train and instruct employees
  • Effective communication across all staff levels
  • Ability to interpret technical manuals
  • Ability to follow oral and written instructions
  • Ability to plan and schedule work activities
Physical Requirements
  • Frequent walking, climbing, stooping, kneeling, crouching, or crawling
  • Regular lifting of up to 50 lbs
  • Frequent lifting of up to 100 lbs
  • Occasional lifting of over 100 lbs
  • Manual dexterity and strong visual acuity (close, distance, color, depth perception)