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Internship It Support Level 1 Jobs in Chicago, IL

AQ Technologies

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IT Support Technician (Level 1-3 Support) - Onsite / Field

Chicago, IL · On-site

$60K - $85K/yr

Level 1 support (frontline user issues) * Level 2 troubleshooting (escalations) * Select Level 3 ... Work on projects (deployments, migrations, upgrades) Requirements * 3-5+ years of IT support ...

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DSN Group, Inc.

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IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

DSN Group, Inc.

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IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

Y-Tech

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Y-Tech LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Justrite Safety Group

IT Support Analyst Intern

Deerfield, IL · On-site

$15.25 - $20.25/hr

IT Support Analyst Intern Job Category: Internship Requisition Number: ITSUP003971 Posted: March 30 ... June 1, 2026 - August 14, 2026 (10 weeks) About Justrite Safety Group Justrite Safety Group is a ...

Ocean Network Express

Analyst, IT Support

Lombard, IL · Hybrid

... ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs ...

Ocean Network Express

Analyst, IT Support

Lombard, IL · On-site

$50K - $65K/yr

... ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs ...

Justrite Safety Group

IT Support Analyst Intern

Deerfield, IL · On-site

$15.25 - $20.25/hr

June 1, 2026 - August 14, 2026 (10 weeks) About Justrite Safety Group Justrite Safety Group is a ... Internship Program Overview The Justrite Safety Group Summer Internship Program is a high-impact ...

Justrite Manufacturing

IT Support Analyst Intern

Deerfield, IL · On-site

$15.25 - $20.25/hr

June 1, 2026 - August 14, 2026 (10 weeks) About Justrite Safety Group Justrite Safety Group is a ... Internship Program Overview The Justrite Safety Group Summer Internship Program is a high-impact ...

ONE FAMILY ILLINOIS

IT Support Specialist

Chicago, IL · On-site

$45K - $50K/yr

At One Family Illinois (Formerly SOS Children's Villages Illinois) we are committed to keeping ... The full-time IT Support Specialist is responsible for providing IT services to staff, Professional ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first ... level of accuracy, superior attention to detail and strong organizational skills, especially in ...

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Internship It Support Level 1 information

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How much do internship it support level 1 jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship it support level 1 in Chicago, IL is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship IT Support Level 1, and why are they important?

To thrive as an Internship IT Support Level 1, you need a basic understanding of computer hardware, software troubleshooting, and commonly used operating systems, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills are crucial for efficiently resolving user issues, supporting team productivity, and building foundational experience in IT.

What types of technical issues will I commonly handle as an IT Support Level 1 intern?

As an IT Support Level 1 intern, you'll primarily address basic technical issues such as password resets, printer malfunctions, software installation, and troubleshooting connectivity problems. You may also assist employees with setting up new workstations and provide guidance on common applications like email and office productivity tools. This role often involves creating and managing help desk tickets, escalating more complex problems to senior technicians, and communicating solutions clearly to non-technical users. It's a great opportunity to develop hands-on experience with common IT systems while learning how to prioritize and manage multiple requests in a professional environment.

What are Internship IT Support Level 1 positions?

Internship IT Support Level 1 positions are entry-level roles designed for students or recent graduates who are interested in starting a career in information technology. In these roles, interns typically assist with basic technical support tasks such as troubleshooting hardware and software issues, setting up user accounts, and providing assistance to employees with IT-related problems. The internship allows individuals to gain practical experience, develop technical skills, and understand the day-to-day operations of an IT support team. It's a valuable opportunity to build a foundation for more advanced IT positions in the future.

What is the difference between Internship It Support Level 1 vs Help Desk Technician?

AspectInternship It Support Level 1Help Desk Technician
CredentialsOften no formal certification required; some may have basic IT certificationsTypically requires CompTIA A+ or similar certifications
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, customer-facing
Industry UsageCommon in training programs and early career stagesStandard support role across various industries

Internship It Support Level 1 positions are usually entry-level, learning-focused roles often held by students or recent graduates. Help Desk Technicians are more experienced support staff responsible for resolving user issues, often requiring certifications like CompTIA A+. While both roles involve basic troubleshooting, Help Desk Technicians typically handle more complex problems and have greater responsibilities.

What are the most commonly searched types of It Support Level 1 jobs in Chicago, IL? The most popular types of It Support Level 1 jobs in Chicago, IL are:
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Internship It Support Level 1 jobs near you

IT Support Specialist (Level 1)

JK Technology Solutions

Lockport, IL • On-site

$30K - $40K/yr

Full-time

Posted 13 days ago

Job description

Lockport, IL
Job Description
This position requires an independent, mature, energetic, enthusiastic hard worker who can maintain a professional appearance and demeanor. The applicant should have a high-technical aptitude and be detail-oriented. Clear and concise written and verbal communication skills are a must. Must be able to take direction from team leads and follow escalation procedures when appropriate. Position will require lifting 50-lbs, climbing stairs and ladders, and carrying equipment. Candidate must be customer-oriented with high regard for providing excellent customer service and demonstrate the ability to diffuse potentially stressful situations, conduct all business matters in a professional manner, possess a valid Illinois Driver's License, have own transportation with proof of vehicle's insurance, mobile phone, and be able to work independently.
JK Technology Solutions is a Chicago-based Managed Services Provider who services a wide-range of businesses. Daily tasks include phone and remote support, alert monitoring response and resolutions, entering incidents into IT specific ticketing system.
Job Specifications
  • Standard work week will be 40 - 50 hours per week.
  • Some after hours and weekend work per customer requirements.
  • Up to 25% Local Travel.
  • Must be able to lift 50 lbs.
  • Must be able to drive and provide own transportation.
  • Candidate will work as Helpdesk Technician and/or Onsite
  • Technician per customer requirements.

Required Experience:
  • Active directory account management.
  • Configuring, Deploying, and Troubleshooting Windows 7, 8, and 10.
  • Configuring, and troubleshooting macOS.
  • Configuring and managing File Shares, NTFS file permissions, security groups, and users.
  • Office 365 Administration
  • Configuring, Installing and Troubleshooting Microsoft Office 2010 -2019
  • Installing and Troubleshooting Adobe Acrobat, Photoshop, and all Adobe Creative cloud programs

Preferred Experience:
  • Familiarity with Group Policy.
  • Vendor Hardware Support: Dell, HP, Aruba, Cisco, SonicWall, Ubiquiti.
  • SolarWinds N-Central (N-Able), Autotask, IT Glue, and Roar.

Job type: Full-time
Pay: $30,000.00 - $40,000.00 per year

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