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Overnight It Support Level 1 Jobs (NOW HIRING)

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Active Directory, DNS, DHCP, and IIS. • Technical support at the network level: WAN and LAN ... Required : • IT Support relating to technical issues involving Microsoft's core business ...

GDI Infotech

Helpdesk Support (Level 1)

Denver, CO · On-site

$20.50 - $27.75/hr

About the Role We are seeking a motivated and detail-oriented Level 1 Helpdesk Technician / Dispatcher to join our growing IT support team. This is a front-line role responsible for handling incoming ...

Big Brand Tire & Service

IT Support Tier I

Tulsa, OK

$20 - $28/hr

Hybrid The IT Support Level I Technician is responsible for providing first-line technical support ... field. * 1-2 years of experience in IT helpdesk or desktop support environment preferred.

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... Resolve Level 1 & 2 support tickets for users in both Canada and the United States. * Participate ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM

$20.75 - $28.50/hr

Thisentry-level position is designed for individuals looking to start their careerin IT support, with a primary focus on phone-based assistance and self-servicesupport. UNM IT is a criticalarea that ...

L3HHCM20

IT Support Technician

Fall River, MA · On-site

$68K - $127K/yr

This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...

Boston Retail Solutions

IT Support

Santa Ana, CA

$22.25 - $30.75/hr

Resolve basic issues independently, refer more complex issues up to the next level with the ... Qualifications and Education Requirements: * 1-2 years' experience in Help Desk or Desktop Support

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

PRIORITY ONDEMAND

IT Support Engineer

Conyers, GA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with ...

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All JobsIt Support Level 1 JobsOvernight It Support Level 1 Jobs

Overnight It Support Level 1 information

See salary details

$14

$26

$44

How much do overnight it support level 1 jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for overnight it support level 1 in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What jobs pay $4000 a week without a degree?

An Overnight IT Support Level 1 role typically does not pay $4,000 per week without a degree, as entry-level IT support positions usually offer lower wages. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades, but they generally do not include standard IT support roles without advanced qualifications.

What is the 3 month rule for jobs?

The 3 month rule for an Overnight IT Support Level 1 position typically refers to a probationary period during which an employee's performance and fit for the role are evaluated. Many employers use this time to assess skills, reliability, and compatibility before offering permanent employment or benefits.

How to make 2000 a week working from home?

An Overnight IT Support Level 1 technician can increase earnings by gaining specialized certifications, improving technical skills, and working extra shifts or overtime. Building a reputation for reliable support may also lead to higher-paying freelance or contract opportunities, especially if combined with remote work platforms and strong customer service skills.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized IT support roles like Overnight IT Support Level 1 for companies with high security or 24/7 operations, especially if they require certifications such as CompTIA or Cisco. Such roles often involve shift work, technical troubleshooting, and remote or on-site support, with pay rates varying based on experience, location, and industry demand.
What cities are hiring for Overnight It Support Level 1 jobs? Cities with the most Overnight It Support Level 1 job openings:
What are the most commonly searched types of It Support Level 1 jobs? The most popular types of It Support Level 1 jobs are:
What states have the most Overnight It Support Level 1 jobs? States with the most job openings for Overnight It Support Level 1 jobs include:
Overnight It Support Level 1 jobs near you
IT Specialist

IT Specialist

MY WIRELESS

Las Vegas, NV

$13 - $18/hr

Full-time

Posted 28 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.

Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred

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