IT Specialist
$13 - $18/hr
Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...
$13 - $18/hr
Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...
$13 - $18/hr
Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...
Katy, TX · On-site
$19.75 - $27/hr
... where priorities shift quickly. They will work closely with the Director of IT and Business ... Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues ...
Katy, TX · On-site
$19.75 - $27/hr
... where priorities shift quickly. They will work closely with the Director of IT and Business ... Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues ...
Katy, TX · On-site
$19.75 - $27/hr
... where priorities shift quickly. They will work closely with the Director of IT and Business ... Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues ...
Katy, TX · On-site
$19.75 - $27/hr
... where priorities shift quickly. They will work closely with the Director of IT and Business ... Triage, prioritize, and resolve Level 1 support tickets in a timely manner; escalate complex issues ...
Brownsburg, IN · On-site
$46K - $57K/yr
About The Role: We're looking for a tech-savvy, customer-focused IT Support Technician Level 1 to join our Help Desk & End User Support Team. In this role, you'll serve as the first point of contact ...
Brownsburg, IN · On-site
$46K - $57K/yr
About The Role: We're looking for a tech-savvy, customer-focused IT Support Technician Level 1 to join our Help Desk & End User Support Team. In this role, you'll serve as the first point of contact ...
Aurora, CO · On-site
$20 - $25/hr
Job Title : IT Support Specialist (Level 1) Industry : Information Technology / Corporate Services Location (city, state) : Aurora, CO Assignment Type : Contract to hire Pay : $20-25/hr based on ...
Aurora, CO · On-site
$20 - $25/hr
Job Title : IT Support Specialist (Level 1) Industry : Information Technology / Corporate Services Location (city, state) : Aurora, CO Assignment Type : Contract to hire Pay : $20-25/hr based on ...
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
Provide Tier 1 support for Windows 11 devices, Dell laptops, Microsoft 365 apps, and basic Cisco ... IT systems and escalate issues to Level 2 or senior team members when needed. * Resolve support ...
Quick apply
Provide Tier 1 support for Windows 11 devices, Dell laptops, Microsoft 365 apps, and basic Cisco ... IT systems and escalate issues to Level 2 or senior team members when needed. * Resolve support ...
... Level I-2 Technician ... This role involves providing technical support, troubleshooting, and managing various IT systems to ...
... Level I-2 Technician ... This role involves providing technical support, troubleshooting, and managing various IT systems to ...
Duncan, SC · On-site
$35K - $40K/yr
As a Level I IT Support Specialist, you will play a vital role in providing technical assistance ... * 1 year or more experience in IT field * IT related Associates or Bachelor's Degree, or ...
Quick apply
Duncan, SC · On-site
$35K - $40K/yr
As a Level I IT Support Specialist, you will play a vital role in providing technical assistance ... * 1 year or more experience in IT field * IT related Associates or Bachelor's Degree, or ...
$55K - $65K/yr
Provide level 1 to level 2 support to company staff * Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP, IT * Develop and implement IT processes and procedures
$55K - $65K/yr
Provide level 1 to level 2 support to company staff * Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP, IT * Develop and implement IT processes and procedures
Chicago, IL · On-site
$47K - $55K/yr
We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...
Quick apply
Chicago, IL · On-site
$47K - $55K/yr
We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...
Charleston, SC · On-site
Position Overview The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced ...
Charleston, SC · On-site
Position Overview The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced ...
Boston, MA · On-site
Level: 1-4 years of experience Location: Boston, MA (Hybrid) Job Summary: The IT Support Specialist ... Coordinate with third-party vendors to support hardware maintenance, escalations, and on-site ...
Boston, MA · On-site
Level: 1-4 years of experience Location: Boston, MA (Hybrid) Job Summary: The IT Support Specialist ... Coordinate with third-party vendors to support hardware maintenance, escalations, and on-site ...
Be Seen First
Dover, NJ · On-site
$21 - $30/hr
The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Installation and troubleshooting of Third-Party applications. * Microsoft Office installation ...
Quick apply
Be Seen First
Dover, NJ · On-site
$21 - $30/hr
The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Installation and troubleshooting of Third-Party applications. * Microsoft Office installation ...
Melbourne, FL · On-site
$68K - $127K/yr
This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...
Melbourne, FL · On-site
$68K - $127K/yr
This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...
Lexington, SC · On-site
Work with product specialists to document and train other Level 1 and 2 personnel on any new ... Work Shift First Shift
Lexington, SC · On-site
Work with product specialists to document and train other Level 1 and 2 personnel on any new ... Work Shift First Shift
... O level consultancy. As an IT organization, they work on the latest technology from the top ... Mastery and certified in one or more of the following: * Microsoft Servers, Fortinet, Cisco, VMWare ...
Quick apply
... O level consultancy. As an IT organization, they work on the latest technology from the top ... Mastery and certified in one or more of the following: * Microsoft Servers, Fortinet, Cisco, VMWare ...
Birmingham, AL · On-site
$40K - $60K/yr
The Role We're looking for an experienced Level 2 IT Support Technician to join our Birmingham-area ... Coordinate with third-party vendors on repairs, replacements, and escalated technical issues
Birmingham, AL · On-site
$40K - $60K/yr
The Role We're looking for an experienced Level 2 IT Support Technician to join our Birmingham-area ... Coordinate with third-party vendors on repairs, replacements, and escalated technical issues
Kansas City, MO · On-site
$21 - $28.75/hr
Vendor & Operational Support * Assist with coordination of third-party vendors supporting ... Years of related work experience: 1-3 * High level knowledge of applicable computer software and ...
Kansas City, MO · On-site
$21 - $28.75/hr
Vendor & Operational Support * Assist with coordination of third-party vendors supporting ... Years of related work experience: 1-3 * High level knowledge of applicable computer software and ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
| Aspect | 3Rd Shift It Support Level 1 | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Night shift, remote or on-site | Day shift, office or remote |
| Industry Usage | IT support, technical troubleshooting | Customer support, technical assistance |
| Common Search Intent | Night shift IT support roles | Help desk jobs, customer support roles |
The main difference between 3Rd Shift It Support Level 1 and Help Desk Technician lies in their work hours and specific focus. 3Rd Shift It Support Level 1 typically works overnight, handling technical issues during non-standard hours, while Help Desk Technicians usually work during regular business hours assisting end-users. Both roles require similar certifications and technical skills, but their work environments and shift timings differ.
2.5
Based on 5 frontline employees who took The Breakroom Quiz
The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.
This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.
Experience:
Sourced by ZipRecruiter
Wireless telecommunications carriers
501 - 1,000 Employees
Santa Ana, CA, US
1997