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3Rd Shift It Support Level 1 Jobs (NOW HIRING)

New Fathom

IT Support Technician I

Bend, OR · On-site

$25 - $34.25/hr

We are rapidly expanding our IT Support services and are searching for qualified candidates to join ... The core responsibilities of a level 1\-3 technician include responding to service requests via ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

Velociti

IT Support Specialist

Riverside, MO · On-site

Diagnose and resolve Level 1 hardware and software issues for end users. * Install, configure ... Coordinate with third-party service providers to facilitate timely hardware repairs covered under ...

New

Velera

IT Support Analyst I (3rd Shift) - Remote

$19.18 - $23.99/hr

Direct unresolved issues to the next level of support personnel. * Provide accurate information on ... HDI certification required within 1 year of hire. * 1 - 2 years of providing IT technical support ...

NEPC, LLC

IT Support Specialist

Boston, MA · On-site

Level: 1-4 years of experience Location: Boston, MA (Hybrid) Job Summary: The IT Support Specialist ... Coordinate with third-party vendors to support hardware maintenance, escalations, and on-site ...

ModusLights Technologies

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

Provide 1st, 2nd, and 3rd tier support to SpaceX employees. * Manage on site inventory and the ... Level 1: $29.00 - $35.00 Level 2: $34.00 - $40.00 Level 3: $38.00 - $45.00 Your actual level and ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business ... Technical support at the server level: Active Directory, DNS, DHCP, and IIS. * Technical support at ...

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3Rd Shift It Support Level 1 information

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How much do 3rd shift it support level 1 jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for 3rd shift it support level 1 in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift It Support Level 1 vs Help Desk Technician?

Aspect3Rd Shift It Support Level 1Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shift, remote or on-siteDay shift, office or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentNight shift IT support rolesHelp desk jobs, customer support roles

The main difference between 3Rd Shift It Support Level 1 and Help Desk Technician lies in their work hours and specific focus. 3Rd Shift It Support Level 1 typically works overnight, handling technical issues during non-standard hours, while Help Desk Technicians usually work during regular business hours assisting end-users. Both roles require similar certifications and technical skills, but their work environments and shift timings differ.

What cities are hiring for 3Rd Shift It Support Level 1 jobs?

Cities with the most 3Rd Shift It Support Level 1 job openings:

What are the most commonly searched types of It Support Level 1 jobs?

The most popular types of It Support Level 1 jobs are:

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States with the most job openings for 3Rd Shift It Support Level 1 jobs include:

3Rd Shift It Support Level 1 jobs near you

IT Support Technician, Level 1

Kansas City, MO • On-site

The Guitar Center Company
Retail • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

373rd of 739 rated retailers

People enjoy working here

Recommended by students

Respectful managers

Learn more about The Guitar Center Companyexternal

$21 - $28.75/hr

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Guitar Center is a leading multichannel musical instrument retailer committed to enhancing the experience of musicians and partners. They are seeking a tech-savvy IT Support Technician Level 1 to provide front-line support for IT-related issues across their operations, ensuring systems run smoothly and teams stay connected.
Responsibilities:
• Respond to incoming IT support requests via phone, email, chat, and ticketing system
• Troubleshoot Tier 1 technical issues related to hardware, software, and account access
• Guide users through diagnostic and resolution steps for various systems, including POS
• Track and document support activity in our incident management system
• Maintain and manage employee system access and credentials
• Coordinate hardware replacements and installations across store locations
• Escalate complex issues to specialized IT teams when necessary
• Contribute to documentation and knowledge base articles for team use
• Stay up to date on internal systems, tools, and best practices through training and collaboration
Qualifications:
Required:
• High School Diploma or GED (required)
• 2+ years of experience in technical support or customer service, or equivalent (e.g., CompTIA A+)
• Proficiency with Windows and MacOS environments, Microsoft Office, and basic IT hardware
• Excellent communication skills, both written and verbal
• Ability to manage multiple priorities in a high-volume support environment
• Strong problem-solving skills and attention to detail
• Willingness to work evening/weekend hours as part of a rotating on-call schedule
Preferred:
• A+ Certification or Microsoft-related credentials
• Experience supporting POS systems or retail environments
• Familiarity with incident management and ticketing systems (e.g., ServiceNow, Jira)
Company:
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. Founded in 1959, the company is headquartered in Westlake Village, USA, with a team of 10001+ employees. The company is currently Late Stage.
Guitar Center logo

About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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