Description Position Overview The IT Support Engineer I is an entry-level technical role ... This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or ...
Description Position Overview The IT Support Engineer I is an entry-level technical role ... This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or ...
IT Support Engineer
Lexington, SC · On-site
Southeastern Freight Lines is seeking an IT Support Engineer responsible for managing elevated ... train other Level 1 and 2 personnel on any new features. • Coordinate with the Computer ...
IT Support Engineer
Lexington, SC · On-site
Southeastern Freight Lines is seeking an IT Support Engineer responsible for managing elevated ... train other Level 1 and 2 personnel on any new features. • Coordinate with the Computer ...
IT Support Specialist
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Execute physical and system-level IT Asset Management (ITAM) tasks, including preparing, packaging ...
IT Support Specialist
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Execute physical and system-level IT Asset Management (ITAM) tasks, including preparing, packaging ...
Reporting to the Team Lead, this individual will provide Level 1 technical support to internal and ... IT support. Help Desk Technician (L1) Responsibilities Answer Help Desk phones and respond to ...
Reporting to the Team Lead, this individual will provide Level 1 technical support to internal and ... IT support. Help Desk Technician (L1) Responsibilities Answer Help Desk phones and respond to ...
IT Support Specialist
West Bridgewater, MA · On-site
$50K - $70K/yr
... third-party support organizations. * Assist with ongoing IT projects and technology deployments. * Occasional travel to company locations may be required About You * 1-3 years of IT support, help ...
IT Support Specialist
West Bridgewater, MA · On-site
$50K - $70K/yr
... third-party support organizations. * Assist with ongoing IT projects and technology deployments. * Occasional travel to company locations may be required About You * 1-3 years of IT support, help ...
Shift times are general hours; some projects may require earlier or later reporting based on ... level, such as CISSP or CISM. * Must complete a minimum of 20 hours of Continuous Professional ...
Quick apply
Shift times are general hours; some projects may require earlier or later reporting based on ... level, such as CISSP or CISM. * Must complete a minimum of 20 hours of Continuous Professional ...
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... * 1+ year of experience with macOS (High Sierra or later) * Strong communication, teamwork, and ...
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IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... * 1+ year of experience with macOS (High Sierra or later) * Strong communication, teamwork, and ...
IT Support Specialist
Albuquerque, NM · On-site
You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives. IT Support Specialist ...
IT Support Specialist
Albuquerque, NM · On-site
You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives. IT Support Specialist ...
Manager, IT Support
Omaha, NE · On-site
Airlite Plastics is a versatile employer; complacency is not one of our strengths! We work hard ... The noise level in the office work environment is typically quiet; when visiting the production ...
Manager, IT Support
Omaha, NE · On-site
Airlite Plastics is a versatile employer; complacency is not one of our strengths! We work hard ... The noise level in the office work environment is typically quiet; when visiting the production ...
IT Support Technician
Boca Raton, FL · On-site
Coordinate with third-party vendors for IT maintenance and support. Qualifications * 2-3+ years of IT Support, Help Desk, or Systems Support experience. * Experience working in an FDA-regulated ...
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IT Support Technician
Boca Raton, FL · On-site
Coordinate with third-party vendors for IT maintenance and support. Qualifications * 2-3+ years of IT Support, Help Desk, or Systems Support experience. * Experience working in an FDA-regulated ...
Health IT Desktop Technician
Tucson, AZ · On-site
Maintain and support printers, scanners, and peripheral devices used for health documentation ... Must have a current Level 1 Arizona Clearance Card or be able to obtain one within ninety (90) days ...
Health IT Desktop Technician
Tucson, AZ · On-site
Maintain and support printers, scanners, and peripheral devices used for health documentation ... Must have a current Level 1 Arizona Clearance Card or be able to obtain one within ninety (90) days ...
... Shift Information Systems Analyst position, full-time ONSITE Washington DC campus. Our client is ... Strong Level 1 network and VPN diagnosis and troubleshooting skills. * Demonstrated analytical and ...
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... Shift Information Systems Analyst position, full-time ONSITE Washington DC campus. Our client is ... Strong Level 1 network and VPN diagnosis and troubleshooting skills. * Demonstrated analytical and ...
Manager, IT Support
Sterling Heights, MI · On-site
... we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
Manager, IT Support
Sterling Heights, MI · On-site
... we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
Provide hands-on Tier 1-3 IT support for users at the Folsom site, including hardware, software, operating systems, access, collaboration tools, peripherals, and meeting-room technology. * Respond to ...
Provide hands-on Tier 1-3 IT support for users at the Folsom site, including hardware, software, operating systems, access, collaboration tools, peripherals, and meeting-room technology. * Respond to ...
IT Support Technician - 2nd Shift
Annapolis, MD · On-site
$80K - $105K/yr
Review and investigate low-level SIEM and Defender alerts. Requirements * Bachelor's or Master's in ... Familiarity of basic networking concepts * 1-3 years of experience in a technical support or ...
IT Support Technician - 2nd Shift
Annapolis, MD · On-site
$80K - $105K/yr
Review and investigate low-level SIEM and Defender alerts. Requirements * Bachelor's or Master's in ... Familiarity of basic networking concepts * 1-3 years of experience in a technical support or ...
Executive IT Support
Sparks, NV · On-site
The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive ...
Executive IT Support
Sparks, NV · On-site
The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive ...
IT Support I
$20.25 - $27.75/hr
IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they ... This illustrates the general nature and level of work performed by employees within this job ...
IT Support I
$20.25 - $27.75/hr
IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they ... This illustrates the general nature and level of work performed by employees within this job ...
IT Support Specialist
Syracuse, NY · On-site
$60K - $70K/yr
IT Support Specialist Employment Type: Full-Time, Entry Level Department: Information Technology ... High-level working knowledge of Windows Operating Systems; including Server, Apple iOS and mobility ...
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IT Support Specialist
Syracuse, NY · On-site
$60K - $70K/yr
IT Support Specialist Employment Type: Full-Time, Entry Level Department: Information Technology ... High-level working knowledge of Windows Operating Systems; including Server, Apple iOS and mobility ...
IT Support Administrator
Greenville, OH · On-site
Degree in Information Technology, Computer Science, or related field, or equivalent experience.1-3 ... We are CMM Level 5 company. #LI-HB2 #LI-ONSITE
IT Support Administrator
Greenville, OH · On-site
Degree in Information Technology, Computer Science, or related field, or equivalent experience.1-3 ... We are CMM Level 5 company. #LI-HB2 #LI-ONSITE
They bring at least one year of IT help desk or technical support experience (internships or ... Manage deployments for enterprise-level workstations and tablets. * Create and track service ...
Quick apply
They bring at least one year of IT help desk or technical support experience (internships or ... Manage deployments for enterprise-level workstations and tablets. * Create and track service ...
3Rd Shift It Support Level 1 information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do 3rd shift it support level 1 jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for 3rd shift it support level 1 in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What is the difference between 3Rd Shift It Support Level 1 vs Help Desk Technician?
| Aspect | 3Rd Shift It Support Level 1 | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Night shift, remote or on-site | Day shift, office or remote |
| Industry Usage | IT support, technical troubleshooting | Customer support, technical assistance |
| Common Search Intent | Night shift IT support roles | Help desk jobs, customer support roles |
The main difference between 3Rd Shift It Support Level 1 and Help Desk Technician lies in their work hours and specific focus. 3Rd Shift It Support Level 1 typically works overnight, handling technical issues during non-standard hours, while Help Desk Technicians usually work during regular business hours assisting end-users. Both roles require similar certifications and technical skills, but their work environments and shift timings differ.
What cities are hiring for 3Rd Shift It Support Level 1 jobs? Cities with the most 3Rd Shift It Support Level 1 job openings:
What are the most commonly searched types of It Support Level 1 jobs? The most popular types of It Support Level 1 jobs are:
What states have the most 3Rd Shift It Support Level 1 jobs? States with the most job openings for 3Rd Shift It Support Level 1 jobs include:
Job description
Description
Position Overview
The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or escalation of issues while maintaining professional communication and accurate documentation.
Key Responsibilities & Daily Tasks
- Monitor and respond to incoming service tickets within SLA guidelines
- Provide remote support via phone, email, and remote access tools
- Perform Level 1 troubleshooting for Windows, macOS, and Microsoft 365
- Manage user accounts and basic Active Directory tasks
- Perform basic networking troubleshooting (DNS, DHCP, VPN, Wi-Fi)
- Document all work clearly and professionally
- Escalate issues to Level II Engineers when appropriate
- Assist with onboarding and offboarding tasks
- Participate in on-call rotation as assigned
Requirements
Required Skills & Qualifications
- 1-3 years of help desk or desktop support experience (MSP preferred)
- Strong working knowledge of Windows and Microsoft 365
- Foundational networking knowledge
- Strong communication and customer service skills
Preferred Qualifications
- CompTIA or Microsoft certifications
- Experience with ConnectWise, N-able, BeyondTrust, Huntress
- Basic PowerShell knowledge
- macOS/iOS support experience
Benefits & Perks
- Paid Time Off (PTO) and company-observed paid holidays
- Health insurance options for eligible employees
- CrewHu employee recognition and rewards program
- $50 monthly cell phone stipend
- Company-provided equipment and tools
- Ongoing training and professional development opportunities
About Solutions Team
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Brandon, MS, US
Year founded
2007