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Day It Support Level 1 Jobs (NOW HIRING)

Endemol Shine North America

$35/hr

This role is focused on hands-on end-user support and day-to-day IT operations in an onsite ... Provide onsite Level 1 and Level 2 support for end-user technology issues * Troubleshoot and ...

Auria

IT Support Specialist I

Colorado Springs, CO · On-site

$40K - $55K/yr

Auria is looking to hire a IT Support Specialist I at our headquarters in Colorado Springs, CO ... day one with no vesting wait-period. * Industry-Leading Education Support: Level up with up to $12 ...

Landus

IT Support Technician - Level 1

Des Moines, IA · On-site

$21 - $28.75/hr

The IT Support Technician is responsible for supporting all technology-related interfaces for ... Ensure compliance with established service level agreements (SLAs) to meet end-user expectations.

TitleEase

IT Support Analyst

Park City, UT · On-site

Coordinate day-to-day IT support requests, assist with employee onboarding and offboarding, manage user accounts and technology assets, maintain IT documentation, and help ensure technical issues are ...

Covera Health

IT Systems Engineer

Manhattan, NY · On-site

Responsibilities : • Own day-to-day IT support requests, including password issues, laptop ... support responsiveness. • Own Level 1 through Level 3 IT support across Mac and Windows ...

NTT DATA Services

IT Support Sr Specialist

Timonium, MD · On-site

$75K - $113K/yr

Must have IT Operations Leadership experience and support for day-to-day IT services . Only ... We are one of the world's leading AI and digital infrastructure providers, with unmatched ...

GDI Infotech

Helpdesk Support (Level 1)

Denver, CO · On-site

$20.50 - $27.75/hr

About the Role We are seeking a motivated and detail-oriented Level 1 Helpdesk Technician / Dispatcher to join our growing IT support team. This is a front-line role responsible for handling incoming ...

Landus Cooperative

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

LiveKit

IT Support Engineer

$125K - $150K/yr

Own day-to-day IT support for employees across time zones, including triage, troubleshooting, and ... Manage endpoint fleet operations using Workspace ONE, including provisioning, configuration ...

HP IQ

IT Support Lead

San Francisco, CA · On-site

$15/hr

As the IT Support Lead, you will be the primary owner of day-to-day IT support operations, endpoint lifecycle management, onboarding and offboarding, inventory management, and knowledge management.

Truxton

IT Support Technician

Nashville, TN

$20.75 - $28.50/hr

This role supports day-to-day IT operations, assists with onboarding and offboarding, maintains user access and equipment records, coordinates with managed service providers and vendors, and ...

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All JobsDay It Support Level 1 Jobs

Day It Support Level 1 information

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$11

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$26

How much do day it support level 1 jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for day it support level 1 in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Day IT Support Level 1 vs Help Desk Technician?

AspectDay IT Support Level 1Help Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI certifications (sometimes)
Work EnvironmentOn-site or remote, handling basic user issuesCall centers, on-site, or remote support for end-users
ResponsibilitiesBasic troubleshooting, password resets, hardware setupTroubleshooting, ticket logging, user support
Industry UsageIT departments across various industriesCustomer service-focused IT support roles

Day IT Support Level 1 and Help Desk Technician roles often overlap in certifications and work environments. Both handle basic troubleshooting and user support, but the Help Desk Technician may focus more on customer service and ticket management. Understanding these differences helps in choosing the right career path or job search focus.

More about Day It Support Level 1 jobs
What cities are hiring for Day It Support Level 1 jobs? Cities with the most Day It Support Level 1 job openings:
What are the most commonly searched types of It Support Level 1 jobs? The most popular types of It Support Level 1 jobs are:
What states have the most Day It Support Level 1 jobs? States with the most job openings for Day It Support Level 1 jobs include:
What job categories do people searching Day It Support Level 1 jobs look for? The top searched job categories for Day It Support Level 1 jobs are:
Day It Support Level 1 jobs near you
Infographic showing various Day It Support Level 1 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Temporary IT Helpdesk Technician (Level 1 / Level 2)

Endemol Shine North America

On-site

$35/hr

Full-time

Re-posted 17 days ago

Job description

Job Purpose:

Banijay Americas is seeking a Temporary IT Helpdesk Technician (Level 1 / Level 2) to provide onsite support at our North Hollywood office.

This role is focused on hands-on end-user support and day-to-day IT operations in an onsite environment. The position is a short-term contract engagement (3-4 months).

Essential Responsibilities:

  • Provide onsite Level 1 and Level 2 support for end-user technology issues
  • Troubleshoot and resolve issues across:
    • macOS and Windows endpoints
    • Mobile devices (iOS/Android)
    • Peripherals (printers, docking stations, AV/conference rooms)
  • Deliver walk-up and desk-side support for onsite employees
  • Manage and update tickets in Autotask, ensuring:
    • Timely response and resolution
    • Clear documentation of issues and actions taken
  • Support new hire onboarding and employee changes, including:
    • Device setup and deployment
    • Coordination with account provisioning processes
  • Install and configure:
    • Laptops/desktops
    • Monitors and peripherals
    • Basic AV and conferencing equipment
  • Perform basic administrative tasks (as directed), including:
    • Microsoft 365 / Entra ID user support
  • Escalate complex or recurring issues to senior IT staff
  • Maintain a high level of customer service and professionalism in all interactions

Skills & Qualifications

  • 3+ years of hands-on IT support experience (L1/L2 helpdesk or equivalent)
  • Strong troubleshooting skills across:
  • macOS and Windows environments
  • Experience supporting:
    • Microsoft 365 (Outlook, Teams, OneDrive)
    • Endpoint hardware and peripherals
  • Experience working in a ticketing system (Autotask or similar)
  • Ability to operate independently in a fast-paced, onsite environment
  • Strong communication skills with non-technical users
  • Comfortable handling walk-up and ad hoc support requests

Preferred Qualifications:

  • Experience in mixed Mac/PC environments
  • Familiarity with:
    • Active Directory / Entra ID
    • Device management tools (Group Policy, Addigy, or similar)
  • Experience supporting:
    • Conference room / AV setups
  • Prior contract or temporary IT support experience

Work Environment & Expectations:

  • Working hours are Monday-Friday, 9:00 AM-6:00 PM
  • This role is primarily onsite, though remote work may be permitted on select days (typically Fridays) depending on business needs and onsite support requirements
  • This is a hands-on support role focused on day-to-day IT operations and end-user support

Eligibility Requirements:

  • Interested candidates must submit a resume/CV to be considered.
  • Must be willing to submit to a background investigation.
  • Must have unrestricted work authorization to work in the United States.
  • Must be 18 years or older.

Position Compensation:

This position is a temporary/contract position with a duration of 3-4 months. A salary of $35/hour has been established for this position depending on experience.

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