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Day It Support Level 1 Jobs (NOW HIRING)

Stellar Services, Inc.

IT support engineer

Newark, NJ · On-site

We are seeking a motivated and eager IT Support Level 1 Specialist to join our growing team. This ... The position focuses on providing excellent user support, assisting with day-to-day IT operations, ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

Lead day-to-day IT operations supporting mission-critical enterprise environments. * Supervise technical teams responsible for network, server, storage, cybersecurity, and end-user support services.

KRAFTON Americas

IT Support Specialist

El Segundo, CA · On-site

Likewise, when EHG support needs exceed what one person can reasonably manage, KA IT will provide ... Experience working in a global IT environment with HQ, regional, and studio-level stakeholders.

Covera Health

IT Systems Engineer

New York, NY · On-site

In this hands-on role, you'll own day-to-day IT operations across endpoints, SaaS platforms ... Own Level 1 through Level 3 IT support across Mac and Windows environments, including laptop issues ...

Gatik AI

IT Support Engineer

Santa Clara, CA · On-site

$120K - $170K/yr

The company's proprietary Level 4 autonomous technology, Gatik Carrier , is custom-built to ... Provide day-to-day IT support for laptops, desktops, peripherals, mobile devices, and office ...

Gatik AI

IT Support Engineer

Santa Clara, CA · On-site

$120K - $170K/yr

The company's proprietary Level 4 autonomous technology, Gatik Carrier, is custom-built to ... Provide day-to-day IT support for laptops, desktops, peripherals, mobile devices, and office ...

ProTek IT Solutions

Be Seen First

Mid-Level IT Support Technician

Clearwater, FL · On-site

$60K - $80K/yr

IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients ... Skill and experience in and strong grasp of Layer 1-7 networking and troubleshooting network issues.

Revel Staffing

IT Manager

Des Moines, IA · On-site

$85K - $115K/hr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

Link Technologies

IT Support Engineer

Las Vegas, NV · On-site

This is a highly independent role where you will own day-to-day IT operations while collaborating ... What You'll Do Helpdesk & End-User Support Serve as the primary on-site IT resource at HQ ...

Doist

IT Support Engineer

Palo Alto, CA · On-site

$116 - $135/hr

A typical day for someone in this position will dynamically vary between IT triage, directly ... The role will be responsible for providing user‑facing level one and level two IT support to ...

New

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... Ideally looking for someone that can support tickets level 1-3 and even has some knowledge or ...

Gaston Electrical Co., LLC

IT Supervisor

Norwood, MA · On-site

$107K - $131K/yr

... Day IT Operations Serve as the escalation point of contact for complex employee technology support ... The noise level in the work environment is usually moderate to loud. No agencies please. Benefits ...

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Day It Support Level 1 information

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How much do day it support level 1 jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for day it support level 1 in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Day IT Support Level 1 vs Help Desk Technician?

AspectDay IT Support Level 1Help Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI certifications (sometimes)
Work EnvironmentOn-site or remote, handling basic user issuesCall centers, on-site, or remote support for end-users
ResponsibilitiesBasic troubleshooting, password resets, hardware setupTroubleshooting, ticket logging, user support
Industry UsageIT departments across various industriesCustomer service-focused IT support roles

Day IT Support Level 1 and Help Desk Technician roles often overlap in certifications and work environments. Both handle basic troubleshooting and user support, but the Help Desk Technician may focus more on customer service and ticket management. Understanding these differences helps in choosing the right career path or job search focus.

What are the easiest entry-level IT jobs?

An entry-level IT support Level 1 technician is considered one of the easiest entry-level IT jobs, focusing on basic troubleshooting, hardware setup, and customer support. These roles often require foundational knowledge of computer systems, operating systems, and common software, with certifications like CompTIA A+ helping to qualify candidates. They typically involve working in help desks or technical support centers and may require basic communication skills and a willingness to learn.

What is a Day It Support Level 1 job description?

A Day It Support Level 1 technician provides basic technical assistance to users, troubleshooting hardware, software, and network issues. They typically handle initial problem diagnosis, perform routine maintenance, and escalate complex issues to higher support levels, often using ticketing systems and remote tools.
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Day It Support Level 1 jobs near you
Infographic showing various Day It Support Level 1 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT support engineer

Stellar Services, Inc.

Newark, NJ • On-site

Other

Posted 17 days ago

Job description

Position Summary: We are seeking a motivated and eager IT Support Level 1 Specialist to join our growing team. This role is ideal for someone starting their career in IT who is excited to learn, grow, and contribute to a modern, cloud-first IT environment.

The position focuses on providing excellent user support, assisting with day-to-day IT operations, and learning from more experienced team members. The ideal candidate will demonstrate initiative, a willingness to take ownership of tasks, and a commitment to delivering high-quality service.

Key Responsibilities • Provide Tier 1 support for IT systems, including: o Windows 11 environments and Dell laptops. o Cisco Meraki infrastructure (basic troubleshooting of switches, wireless access points, etc.). o Microsoft 365 services: Teams, SharePoint, Exchange Online, and Intune MDM. o iOS device setup and management using Apple Business Manager. • Assist with monitoring IT systems and escalating issues to Level 2 support or senior team members as needed. • Support ticket resolution through Zendesk or similar platforms, ensuring timely responses and accurate documentation. • Help maintain IT documentation, Standard Operating Procedures (SOPs), and knowledge base articles. • Perform basic asset management and inventory tracking. • Promote security best practices and assist with endpoint management. • Participate in training opportunities to develop technical skills and knowledge.

Qualifications

Required: • 1–2 years of IT support experience or equivalent coursework/internship experience. • Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange). • Familiarity with IT ticketing systems like Zendesk or similar platforms.

• Strong organizational skills and the ability to prioritize tasks effectively. • A willingness to learn new technologies and grow within the team.

Preferred: • Exposure to Cisco Meraki systems or similar networking tools. • Basic understanding of endpoint management tools like Microsoft Intune. • Familiarity with iOS device setup and management. • Relevant IT certifications (e.g., CompTIA IT Fundamentals+, Microsoft MS-900).

Attributes We Value

Initiative: You’re proactive and willing to take on new challenges. • Growth Mindset: You’re excited to learn and develop your skills. • Ownership: You take responsibility for your work and follow through on tasks. • Team-First Attitude: You’re collaborative and ready to assist with any level of support.

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