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Arlington, TX · On-site
$40K - $60K/yr
... Level 1 with desktop, AD user account management, O365 and application support Preferred Certifications: A+ or equivalent Company Description Custom Information Services (CIS) is an IT Managed ...
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Arlington, TX · On-site
$40K - $60K/yr
... Level 1 with desktop, AD user account management, O365 and application support Preferred Certifications: A+ or equivalent Company Description Custom Information Services (CIS) is an IT Managed ...
Katy, TX · On-site
$19.75 - $27/hr
Serve as the primary day-to-day support resource for Point-of-Sale (POS) system operations across ... IT support requests submitted via the ticketing system * Triage, prioritize, and resolve Level 1 ...
Katy, TX · On-site
$19.75 - $27/hr
Serve as the primary day-to-day support resource for Point-of-Sale (POS) system operations across ... IT support requests submitted via the ticketing system * Triage, prioritize, and resolve Level 1 ...
$19 - $26/hr
... for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman ... In this position, you will help keep day-to-day operations running smoothly by supporting the ...
$19 - $26/hr
... for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman ... In this position, you will help keep day-to-day operations running smoothly by supporting the ...
Kansas City, MO · On-site
$46K - $57K/yr
About The Role: We're looking for a tech-savvy, customer-focused IT Support Technician Level 1 to join our End User Support Team. In this role, you'll serve as the first point of contact for IT ...
Kansas City, MO · On-site
$46K - $57K/yr
About The Role: We're looking for a tech-savvy, customer-focused IT Support Technician Level 1 to join our End User Support Team. In this role, you'll serve as the first point of contact for IT ...
$21 - $28.75/hr
The IT Support Technician is responsible for supporting all technology-related interfaces for ... Ensure compliance with established service level agreements (SLAs) to meet end-user expectations.
$21 - $28.75/hr
The IT Support Technician is responsible for supporting all technology-related interfaces for ... Ensure compliance with established service level agreements (SLAs) to meet end-user expectations.
$25 - $34.25/hr
The core responsibilities of a level 1\-3 technician include responding to service requests via ... This type of activity may occur several times throughout the day. \n * Must be able to speak ...
$25 - $34.25/hr
The core responsibilities of a level 1\-3 technician include responding to service requests via ... This type of activity may occur several times throughout the day. \n * Must be able to speak ...
Dulles, VA · On-site
$47/hr
For more information on our Total Rewards package, please visit our Total Rewards site. Northrop ... The application period for the job is estimated to be 20 days from the job posting date. However ...
Dulles, VA · On-site
$47/hr
For more information on our Total Rewards package, please visit our Total Rewards site. Northrop ... The application period for the job is estimated to be 20 days from the job posting date. However ...
$22.75 - $31.25/hr
One of our direct client is urgently looking for an IT Support Technician @ Calabasas, CA Job Title ... day-to-day user incidents and requests and resolving issues; direct executive-level support ...
$22.75 - $31.25/hr
One of our direct client is urgently looking for an IT Support Technician @ Calabasas, CA Job Title ... day-to-day user incidents and requests and resolving issues; direct executive-level support ...
$60K - $70K/yr
... IT service support sub-function is the service desk as the single contact point for end-users to record their problems. - As Level 1 support, they will try to resolve them, if there is a direct ...
$60K - $70K/yr
... IT service support sub-function is the service desk as the single contact point for end-users to record their problems. - As Level 1 support, they will try to resolve them, if there is a direct ...
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Miami, FL · On-site
$40K - $65K/yr
Support Specialist Level II will be required to go onsite and remote support for multiple clients ... Company Description ADS Technology provides timely and reliable IT support for businesses in South ...
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Miami, FL · On-site
$40K - $65K/yr
Support Specialist Level II will be required to go onsite and remote support for multiple clients ... Company Description ADS Technology provides timely and reliable IT support for businesses in South ...
Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support. * Ensure effective incident, problem, and change ...
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Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support. * Ensure effective incident, problem, and change ...
Torrance, CA · On-site
The IT Support Specialist provides technical assistance to users by diagnosing and resolving ... Provide basic Level 1-2 technical support for hardware, software, and connectivity issues * Assist ...
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Torrance, CA · On-site
The IT Support Specialist provides technical assistance to users by diagnosing and resolving ... Provide basic Level 1-2 technical support for hardware, software, and connectivity issues * Assist ...
... day IT support operations across the firm, with a strong emphasis on customer service and ... Provides vital first-level technology support to staff across the New York and Atlantic City ...
... day IT support operations across the firm, with a strong emphasis on customer service and ... Provides vital first-level technology support to staff across the New York and Atlantic City ...
$40K - $55K/yr
The IT Support Technician Level 2 is a key contributor to our End User Support team, delivering ... This role serves as the primary escalation point for Level 1 Technicians and plays a hands-on role ...
$40K - $55K/yr
The IT Support Technician Level 2 is a key contributor to our End User Support team, delivering ... This role serves as the primary escalation point for Level 1 Technicians and plays a hands-on role ...
$24 - $27/hr
Install and maintain antivirus and security software at the user level * Test and evaluate new ... Qualifications of an IT Support: * 2+ years of experience in computer networks and systems ...
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$24 - $27/hr
Install and maintain antivirus and security software at the user level * Test and evaluate new ... Qualifications of an IT Support: * 2+ years of experience in computer networks and systems ...
Albuquerque, NM · On-site
$18.81 - $24.52/hr
IT Support Tech 1 Requisition ID req36783 Working Title IT Support Tech 1 Position Grade 09 ... inclement weather days, and other unexpected closures. Key Responsibilities * Serve as the ...
Albuquerque, NM · On-site
$18.81 - $24.52/hr
IT Support Tech 1 Requisition ID req36783 Working Title IT Support Tech 1 Position Grade 09 ... inclement weather days, and other unexpected closures. Key Responsibilities * Serve as the ...
Columbia, SC · On-site
$20.72 - $26.23/hr
We are one of the fastest-growing project and cost management consultancies in the United States ... The IT Support Technician is the initial support level responsible for internal technical support ...
Columbia, SC · On-site
$20.72 - $26.23/hr
We are one of the fastest-growing project and cost management consultancies in the United States ... The IT Support Technician is the initial support level responsible for internal technical support ...
IT Technician (Level 1 to 3) Full-Time Hourly/Salary Position We provide technology support for small and medium businesses in East Tennessee. This is a technician level position that is expected to ...
IT Technician (Level 1 to 3) Full-Time Hourly/Salary Position We provide technology support for small and medium businesses in East Tennessee. This is a technician level position that is expected to ...
Job Posting: Level 1 Help Desk Technology Job Goal: The Level 1 Help Desk position provides ... At least one (1) year of experience in IT support, including the installation, configuration ...
Job Posting: Level 1 Help Desk Technology Job Goal: The Level 1 Help Desk position provides ... At least one (1) year of experience in IT support, including the installation, configuration ...
Summary Our client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of a Help Desk Support Level II Technician . An IT Technicians role is to ensure system operation ...
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Summary Our client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of a Help Desk Support Level II Technician . An IT Technicians role is to ensure system operation ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
| Aspect | Day IT Support Level 1 | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often preferred) | CompTIA A+, HDI certifications (sometimes) |
| Work Environment | On-site or remote, handling basic user issues | Call centers, on-site, or remote support for end-users |
| Responsibilities | Basic troubleshooting, password resets, hardware setup | Troubleshooting, ticket logging, user support |
| Industry Usage | IT departments across various industries | Customer service-focused IT support roles |
Day IT Support Level 1 and Help Desk Technician roles often overlap in certifications and work environments. Both handle basic troubleshooting and user support, but the Help Desk Technician may focus more on customer service and ticket management. Understanding these differences helps in choosing the right career path or job search focus.
$40K - $60K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Summary
Are you looking to advance your career in IT (Information Technology)? We are looking for an entry level candidate with at least 6 months experience working a helpdesk providing end-user support.
The successful candidate will work with our enterprise team providing IT support. For the right candidate this position provides for upward mobility, if you are ambitious and eager to learn then this position is the first step towards a long and rewarding career in the field of IT.
We are an established IT firm in the DFW area, and we are seeking an Entry-Level Support Engineer to join our team.
This position will assist our clients to solve technical support issues, provide remote and on-site support to our client, and work with our deployment team to implement new technologies.
This position is salaried and full-time, verbal and written communications skills are a must as you will be communicating with c-level and end users. This position offers a competitive salary and includes a comprehensive benefits package.
Qualifications
· Knowledge of Desktop operating systems, productivity application such as MS Office, password resets, basic computer hardware and printer operation.
· Experience with diagnostic, repair and installation of Windows Systems and application software.
· Diagnostic remediation of desktops and printers
· Assist users with technical issues and “how to” questions
· Installation and configuration of hardware and software systems
· Write clear and concise documentation and instructions
· Ability to manage and prioritize multiple tasks in fast paced environment and under pressure
· Candidate will be required to participate in on-call rotation
· Continuous improvement keeping current on new technology, industry trends and threats
Education: Associates or Specialized Training in relevant Course work
Experience: 6 months+ Level 1 with desktop, AD user account management, O365 and application support
Preferred Certifications: A+ or equivalent
Sourced by ZipRecruiter
It services
11 - 50 Employees
Arlington, TX, US
2017
