Roswell, NM · On-site
$21.25 - $29.25/hr
Position Summary The Level 2 IT Support Technician will provide remote and onsite technical support to business clients. The ideal candidate will possess knowledge equivalent to CompTIA A+, Network ...
Roswell, NM · On-site
$21.25 - $29.25/hr
Position Summary The Level 2 IT Support Technician will provide remote and onsite technical support to business clients. The ideal candidate will possess knowledge equivalent to CompTIA A+, Network ...
Duncan, SC · On-site
As a Level 2 IT Technician, you will provide advanced technical support, manage service tickets, and ensure the smooth operation of clients' IT environments. Responsibilities : • Provide advanced ...
Duncan, SC · On-site
As a Level 2 IT Technician, you will provide advanced technical support, manage service tickets, and ensure the smooth operation of clients' IT environments. Responsibilities : • Provide advanced ...
Level 2 Manager Position Summary The Level 2 IT Technician serves as the primary escalation point for technical support requests that exceed the scope of the Level 1 Support team. While maintaining ...
Level 2 Manager Position Summary The Level 2 IT Technician serves as the primary escalation point for technical support requests that exceed the scope of the Level 1 Support team. While maintaining ...
Doral, FL · On-site
$55K - $60K/yr
Onsite (Level 2) IT Technician iPower Technologies, a growing national IT MSP, is seeking a ... The ideal candidate has experience in a fast-paced IT support environment, strong customer service ...
Doral, FL · On-site
$55K - $60K/yr
Onsite (Level 2) IT Technician iPower Technologies, a growing national IT MSP, is seeking a ... The ideal candidate has experience in a fast-paced IT support environment, strong customer service ...
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
$70K - $100K/yr
Dark Wolf is seeking a motivated, security-conscious Tier 2 IT Support Engineer to join our internal IT group. In this role, you will serve as an escalation point for complex technical issues ...
$70K - $100K/yr
Dark Wolf is seeking a motivated, security-conscious Tier 2 IT Support Engineer to join our internal IT group. In this role, you will serve as an escalation point for complex technical issues ...
Saint Louis, MO · On-site
Serve as an escalation point for Level 1 issues and independently resolve Level 1/2 support requests. * Stay abreast of a dynamic IT support backlog ensuring efficient and effective delivery of ...
Saint Louis, MO · On-site
Serve as an escalation point for Level 1 issues and independently resolve Level 1/2 support requests. * Stay abreast of a dynamic IT support backlog ensuring efficient and effective delivery of ...
San Ramon, CA · On-site
$34 - $43/hr
The Opportunity We're seeking a Level 2 IT Support Technician who is ready to make a real impact. This isn't a position where you'll feel like just a number--you'll be a valued member of our services ...
Quick apply
San Ramon, CA · On-site
$34 - $43/hr
The Opportunity We're seeking a Level 2 IT Support Technician who is ready to make a real impact. This isn't a position where you'll feel like just a number--you'll be a valued member of our services ...
New York, NY · On-site
$65K - $75K/yr
SugarShot is an information technology company with practice areas in Cybersecurity, IT Support and ... tech company environment, comprehensive health benefits, 401K. Job Overview As a Level 2 Support ...
New York, NY · On-site
$65K - $75K/yr
SugarShot is an information technology company with practice areas in Cybersecurity, IT Support and ... tech company environment, comprehensive health benefits, 401K. Job Overview As a Level 2 Support ...
$23.50 - $32.25/hr
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support ...
$23.50 - $32.25/hr
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support ...
Chestnut Hill, MA · On-site
$70K - $95K/yr
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support ...
Chestnut Hill, MA · On-site
$70K - $95K/yr
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support ...
Denver, CO · On-site
$40.87 - $45.19/hr
Role: IT Site Support Specialist II Location: Denver, CO (100% Onsite) Employment Type: Contract-to ... Provide Level 2 onsite desktop and end-user support for Windows-based systems. * Troubleshoot ...
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Denver, CO · On-site
$40.87 - $45.19/hr
Role: IT Site Support Specialist II Location: Denver, CO (100% Onsite) Employment Type: Contract-to ... Provide Level 2 onsite desktop and end-user support for Windows-based systems. * Troubleshoot ...
Santa Rosa, CA · On-site
Description Portola Systems is seeking a skilled and motivated Tier 2 IT Support Engineer to join our growing team. This role is primarily focused on supporting our Tier 1 Service Desk team, managing ...
Santa Rosa, CA · On-site
Description Portola Systems is seeking a skilled and motivated Tier 2 IT Support Engineer to join our growing team. This role is primarily focused on supporting our Tier 1 Service Desk team, managing ...
Dublin, OH · On-site
$20.75 - $28.50/hr
The IT Help Desk Technician will provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users ...
Dublin, OH · On-site
$20.75 - $28.50/hr
The IT Help Desk Technician will provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users ...
Delphos, OH · On-site
$18 - $20/hr
Trains Level I employees on K&M items Wise system, MaddenCo, imaging laptops, PC's, and scanners. (Level II) * Maintains inventory counts for the department, notifies IT Support Supervisor on low ...
Delphos, OH · On-site
$18 - $20/hr
Trains Level I employees on K&M items Wise system, MaddenCo, imaging laptops, PC's, and scanners. (Level II) * Maintains inventory counts for the department, notifies IT Support Supervisor on low ...
Applied Innovation is seeking a Tier 2 IT Support Specialist to join our IT Service team. This role ... Maintain a high level of professionalism, dependability, organization, and attention to detail ...
Quick apply
Applied Innovation is seeking a Tier 2 IT Support Specialist to join our IT Service team. This role ... Maintain a high level of professionalism, dependability, organization, and attention to detail ...
Summary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of ...
Quick apply
Summary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of ...
East Meadow, NY · On-site
$22.25 - $30.75/hr
The Outsourced Technical Support consultants assigned will be placed in one of four categories. We ... Level/Tier 1 knowledge and/or skills PLUS: * Maintains complex information technology computer ...
East Meadow, NY · On-site
$22.25 - $30.75/hr
The Outsourced Technical Support consultants assigned will be placed in one of four categories. We ... Level/Tier 1 knowledge and/or skills PLUS: * Maintains complex information technology computer ...
About Us Based in West Hartford, CT we are a premier Business IT and Cloud Communication Solutions ... What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced ...
About Us Based in West Hartford, CT we are a premier Business IT and Cloud Communication Solutions ... What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced ...
Amarillo, TX · On-site
$18.75 - $25.75/hr
Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused IT Support II professional to join our team. In this role, you'll provide hands-on technical support to ...
Amarillo, TX · On-site
$18.75 - $25.75/hr
Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused IT Support II professional to join our team. In this role, you'll provide hands-on technical support to ...
$14.66 - $17.44
1% of jobs
$17.44 - $20.21
8% of jobs
$22.62 is the 25th percentile. Wages below this are outliers.
$20.21 - $22.99
18% of jobs
The median wage is $25.70 / hr.
$22.99 - $25.76
23% of jobs
$25.76 - $28.54
14% of jobs
$30.73 is the 75th percentile. Wages above this are outliers.
$28.54 - $31.32
14% of jobs
$31.32 - $34.09
9% of jobs
$34.09 - $36.87
4% of jobs
$36.87 - $39.64
3% of jobs
$39.64 - $42.42
3% of jobs
$42.42 - $45.19
2% of jobs
$14
$28
$45
A Level 2 IT Support job involves handling more complex technical issues that cannot be resolved by Level 1 support. This role includes troubleshooting hardware and software problems, assisting with network and server issues, and providing advanced user support. Level 2 technicians may also work with system administrators to escalate critical issues. Strong analytical skills and a deep understanding of IT systems are essential for this position.
Level 2 IT Support handles more complex technical problems that cannot be resolved by Level 1 support, such as in-depth troubleshooting of software errors, network connectivity problems, and configuration issues. You will often work on escalated tickets, interact directly with end users for advanced diagnostics, and collaborate with Level 3 specialists for particularly challenging situations. This role requires a greater depth of technical knowledge and analytical skill. Being in Level 2 support gives you the chance to broaden your technical expertise and act as a mentor for junior team members, while also preparing you for potential advancement into specialist or system administrator roles.
Level 2 IT Support professionals need in-depth technical knowledge of operating systems, networking, hardware troubleshooting, and customer service, often supported by experience or certifications like CompTIA A+, Network+, or Microsoft MCP. They are typically skilled in support ticketing systems, remote desktop tools, and system administration platforms. Strong analytical thinking, effective communication, and patience help them resolve advanced technical issues and guide users. These skills are crucial for ensuring efficient problem resolution, minimizing downtime, and providing a seamless user experience.
Cities with the most Level 2 It Support job openings:
The most popular types of Level 2 It Support jobs are:
States with the most job openings for Level 2 It Support jobs include:
The top searched job categories for Level 2 It Support jobs are:
$21.25 - $29.25/hr
Full-time
Posted 22 days ago
Position Summary
The Level 2 IT Support Technician will provide remote and onsite technical support to business clients. The ideal candidate will possess knowledge equivalent to CompTIA A+, Network+, and Security+, along with entry-level experience supporting Microsoft Active Directory environments.
We are seeking a responsible, dependable, and high-energy individual who can work independently, take ownership of tasks, and continuously learn new technologies. The ideal candidate is proactive, resourceful, and excited about growing their career with a company that is committed to long-term success and professional development.
Responsibilities
Required Qualifications
Preferred Qualifications
What We Offer
Sourced by ZipRecruiter
Motor vehicle manufacturing
11 - 50 Employees
Roswell, NM, US
1997
