Be Seen First
Clearwater, FL · On-site
$60K - $70K/yr
As a Level 2 IT Support Technician, you will support small and mid-sized businesses across multiple ... from you. Apply today and take the next step in your IT career. Company Description Prodigy ...
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Be Seen First
Clearwater, FL · On-site
$60K - $70K/yr
As a Level 2 IT Support Technician, you will support small and mid-sized businesses across multiple ... from you. Apply today and take the next step in your IT career. Company Description Prodigy ...
We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians . This position requires proven experience in supporting business desktop and server environments ...
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We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians . This position requires proven experience in supporting business desktop and server environments ...
Lilburn, GA · On-site
$19.75 - $27.25/hr
Escalate service requests that require engineer level support, following ticket to resolution ... Comfortable with a variety of IT hardware -- from desktops and laptops to networking devices and ...
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Lilburn, GA · On-site
$19.75 - $27.25/hr
Escalate service requests that require engineer level support, following ticket to resolution ... Comfortable with a variety of IT hardware -- from desktops and laptops to networking devices and ...
Austin, TX · On-site
$21.25 - $29.25/hr
Mentor and provide guidance to Level I and Level II IT support staff, sharing expertise and ... from the Department of Labor.
Austin, TX · On-site
$21.25 - $29.25/hr
Mentor and provide guidance to Level I and Level II IT support staff, sharing expertise and ... from the Department of Labor.
Washington, DC · On-site
$30 - $40/hr
Shift time 2 PM - Midnight CONTRACT Responsibilities: 1. Provides Tier II IT support for 911 and 311 call floor operations, including troubleshooting workstations, testing software updates, resolving ...
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Washington, DC · On-site
$30 - $40/hr
Shift time 2 PM - Midnight CONTRACT Responsibilities: 1. Provides Tier II IT support for 911 and 311 call floor operations, including troubleshooting workstations, testing software updates, resolving ...
$20.50 - $28.25/hr
First escalation point for the IT Support Technicians. * Provide technical support to end-users on ... Primarily work from Greenfield Office; occasional trips to plants and company sites as needed.
$20.50 - $28.25/hr
First escalation point for the IT Support Technicians. * Provide technical support to end-users on ... Primarily work from Greenfield Office; occasional trips to plants and company sites as needed.
Washington, DC · On-site
$28.54/hr
Provide second-level technical support for end users across hardware, software, peripheral, and ... Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets.
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Washington, DC · On-site
$28.54/hr
Provide second-level technical support for end users across hardware, software, peripheral, and ... Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets.
Santa Rosa, CA · On-site
$70 - $100/hr
Portola Systems is seeking a skilled and motivated Tier 2 IT Support Engineer to join our growing team. This role is primarily focused on supporting our Tier 1 Service Desk team, managing escalations ...
New
Santa Rosa, CA · On-site
$70 - $100/hr
Portola Systems is seeking a skilled and motivated Tier 2 IT Support Engineer to join our growing team. This role is primarily focused on supporting our Tier 1 Service Desk team, managing escalations ...
New
Guaynabo, PR · On-site
$12 - $16/hr
Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...
Guaynabo, PR · On-site
$12 - $16/hr
Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...
$12 - $16/hr
Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...
$12 - $16/hr
Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...
... Desk Technician II / IT Support Specialist to provide hands-on technical support in a DoD ... Add or remove users from approved AD or Entra ID groups based on documented requests.Prepare a new ...
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... Desk Technician II / IT Support Specialist to provide hands-on technical support in a DoD ... Add or remove users from approved AD or Entra ID groups based on documented requests.Prepare a new ...
... IT and Cloud Communication Solutions Provider based in West Hartford, CT, with a mission to empower businesses through innovative communication systems. As a Level II Support Engineer, you will ...
... IT and Cloud Communication Solutions Provider based in West Hartford, CT, with a mission to empower businesses through innovative communication systems. As a Level II Support Engineer, you will ...
About Us Based in West Hartford, CT we are a premier Business IT and Cloud Communication Solutions ... What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced ...
About Us Based in West Hartford, CT we are a premier Business IT and Cloud Communication Solutions ... What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced ...
Summary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of understanding ...
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Summary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of understanding ...
Cullman, AL · On-site
$19 - $26/hr
... for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman ... From troubleshooting hardware and software issues to assisting with user support and device setup ...
Cullman, AL · On-site
$19 - $26/hr
... for an IT Support Technician Role (level 1 / Level 2). This onsite role is based in Cullman ... From troubleshooting hardware and software issues to assisting with user support and device setup ...
... information technology support contact for the Supreme Court Building and provides Level 2 ... from an approved high school supplemented by completion of approved college-level coursework in ...
... information technology support contact for the Supreme Court Building and provides Level 2 ... from an approved high school supplemented by completion of approved college-level coursework in ...
Alcala Consulting is a long-established IT support and cybersecurity firm serving clients across Southern California. We're seeking a reliable and personable Level 2 Technology Support Specialist who ...
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Alcala Consulting is a long-established IT support and cybersecurity firm serving clients across Southern California. We're seeking a reliable and personable Level 2 Technology Support Specialist who ...
Syracuse, NY · On-site
$21.25 - $29.25/hr
... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.
Syracuse, NY · On-site
$21.25 - $29.25/hr
... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.
Ontario, CA · On-site
$63K - $74K/yr
Job Title: IT Support Analyst Location: Ontario,California Applicants must be authorized to work in ... Key Responsibilities End User Support • Provide Level 1 and Level 2 support for desktops, laptops ...
Ontario, CA · On-site
$63K - $74K/yr
Job Title: IT Support Analyst Location: Ontario,California Applicants must be authorized to work in ... Key Responsibilities End User Support • Provide Level 1 and Level 2 support for desktops, laptops ...
$25 - $34.25/hr
Coachable from both a professional and technical perspective with a desire to always learn \n \n \n ... Level 2 generally handles break\/ fix, configuration issues, troubleshooting, software ...
$25 - $34.25/hr
Coachable from both a professional and technical perspective with a desire to always learn \n \n \n ... Level 2 generally handles break\/ fix, configuration issues, troubleshooting, software ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
| Aspect | From Home Level 2 It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+ often preferred |
| Work Environment | Remote, home-based | On-site or remote, depending on employer |
| Industry Usage | IT support, technical troubleshooting | Customer service, technical support |
| Job Focus | Advanced troubleshooting, network issues | Basic support, user assistance |
From Home Level 2 It Support and Help Desk Technician roles both involve technical support, but Level 2 support typically handles more complex issues remotely, requiring specific certifications. Help Desk Technicians often provide initial user assistance, sometimes on-site. Understanding these differences helps job seekers find roles aligned with their skills and certifications.
Cities with the most From Home Level 2 It Support job openings:
The most popular types of Level 2 It Support jobs are:
States with the most job openings for From Home Level 2 It Support jobs include:
Clearwater, FL • On-site
$60K - $70K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Location: Clearwater, FL
Position Type: Full-Time
Compensation: $60,000 - $70,000
MSP Experience Strongly Preferred
Are You the Person Everyone Calls When Technology Breaks?
We're looking for an experienced IT professional who enjoys solving problems, helping people, and working with a variety of technologies every day.
As a Level 2 IT Support Technician, you will support small and mid-sized businesses across multiple industries. You'll work with Microsoft 365, Windows Servers, networking equipment, cloud platforms, cybersecurity tools, and end-user systems. This is an ideal opportunity for someone who has moved beyond basic help desk support and is ready to take ownership of more complex technical issues and client relationships.
What You'll Be Doing
Technologies You'll Work With
Microsoft
Server Infrastructure
Networking & Security
Bonus Experience
What We're Looking For
Required
Preferred
What Success Looks Like
The ideal candidate:
Why Join Our Team?
Sound Like You?
If you're looking for a position where you'll continue growing your technical skills, work with Microsoft technologies daily, and make a real impact for clients, we'd like to hear from you.
Apply today and take the next step in your IT career.
Prodigy Technology Group is a fast-growing Managed IT Services Provider serving businesses throughout Florida. We help our clients stay secure, productive, and reliable through expert IT support, cybersecurity, cloud solutions, and Microsoft 365 services.
We're passionate about technology, committed to exceptional customer service, and dedicated to helping our employees grow both professionally and personally. If you're looking for a career, not just a job, join our team and grow with us.
