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From Home Level 2 It Support Jobs (NOW HIRING)

Polaris Healthcare

Help Desk Level 2 IT

Bardonia, NY · On-site

$85K/yr

... Level 2 IT support specialist, you will be responsible for providing technical assistance and troubleshooting support to our employees and affiliated providers. If you have a strong background in ...

BEYOND IT SUPPORT LLC

IT Support Technician Level 2

Lilburn, GA · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Escalate service requests that require engineer level support, following ticket to resolution ... Comfortable with a variety of IT hardware -- from desktops and laptops to networking devices and ...

GLOBAL IT CON LLC

IT Support Engineer

Fridley, MN · On-site

RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite ... Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

New

Urban Sky

IT Support Engineer

Denver, CO · On-site

Responsibilities : • Provide Tier 1 and Tier 2 IT support for employees, including troubleshooting hardware, software, and connectivity issues • Support Windows and macOS workstations across a ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Ashland City, TN · Remote

$45K - $65K/yr

  • Medical

  • PTO

... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...

ModusLights Technologies

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

Columbia University Biology Department

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IT Support Specialist/Staff Associate II

Queens, NY · On-site

$70K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with university-level IT support team to resolve network, email, and other issues. * Handle ... from an immediate supervisor (a supervisor from a previous position is acceptable). * Minimum ...

Amazon

IT Support Associate II, IT Supply Chain

Antioch, TN · On-site

$20.50 - $28/hr

  • Medical

  • Retirement

... from multiple buildings in the area, as well as remote customers. BASIC QUALIFICATIONS - Experience troubleshooting integrated and interdependent computer systems - Experience in a dynamic ...

Vimly

IT Support Analyst II

Seattle, WA

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both ...

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All JobsLevel 2 It Support JobsFrom Home Level 2 It Support Jobs

From Home Level 2 It Support information

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How much do from home level 2 it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for from home level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between From Home Level 2 It Support vs Help Desk Technician?

AspectFrom Home Level 2 It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentRemote, home-basedOn-site or remote, depending on employer
Industry UsageIT support, technical troubleshootingCustomer service, technical support
Job FocusAdvanced troubleshooting, network issuesBasic support, user assistance

From Home Level 2 It Support and Help Desk Technician roles both involve technical support, but Level 2 support typically handles more complex issues remotely, requiring specific certifications. Help Desk Technicians often provide initial user assistance, sometimes on-site. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What cities are hiring for From Home Level 2 It Support jobs? Cities with the most From Home Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most From Home Level 2 It Support jobs? States with the most job openings for From Home Level 2 It Support jobs include:
From Home Level 2 It Support jobs near you

IT Support Technician - Level 2

Dream Motor Group - Birmingham

Birmingham, AL • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

About Dream Motor Group

Dream Motor Group is a fast-growing, multi-location automotive dealership group with a presence across Alabama, Florida, Tennessee, and beyond. Our Birmingham-area locations include our Irondale and Hoover dealerships.

The Role

We're looking for an experienced Level 2 IT Support Technician to join our Birmingham-area IT team. In this role, you'll handle escalated technical support, assist with IT infrastructure and project work, and serve as a key resource for our dealership staff across multiple locations. You'll work closely with the rest of our IT team to keep our systems running.

Responsibilities

  • Provide Level 2 front-line technical support across Birmingham-area locations
  • Troubleshoot and resolve complex problems related to hardware, software, networking, and business applications
  • Deploy, configure, and manage endpoint devices including desktops, laptops, tablets, and printers
  • Support network infrastructure including managed switches, wireless access points, VLANs, and firewalls
  • Administer user accounts and devices via Active Directory, Microsoft 365, and MDM platforms
  • Assist with IT projects such as equipment rollouts, system migrations, and new location setups
  • Support dealership management systems and automotive-specific software
  • Coordinate with third-party vendors on repairs, replacements, and escalated technical issues
  • Maintain accurate documentation of assets, configurations, and ticket resolutions
  • Uphold IT security policies and support compliance initiatives

Requirements

  • Proficiency with Windows OS, Microsoft 365, and Active Directory / Azure AD
  • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, switching)
  • CompTIA A+, Network+, or equivalent preferred
  • Experience supporting users in a multi-site or high-volume environment
  • Strong interpersonal and communication skills, both written and verbal - you'll interact with non-technical staff regularly
  • Maintain a high level of professional personal appearance, grooming, and conduct
  • Ability to lift and install up to 50 lbs of equipment
  • Valid driver's license - required
  • Ability to travel between Birmingham-area locations
  • 2+ years of hands-on IT support experience

Preferred Qualifications

  • Experience with enterprise networking platforms
  • Familiarity with MDM solutions (e.g., Mosyle, Intune)
  • Exposure to automotive DMS platforms (CDK, Reynolds & Reynolds, Tekion, etc.)
  • Experience in a dealership, retail, or service-industry IT environment

What We Offer

  • Competitive salary commensurate with experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Real growth opportunities within a rapidly expanding IT department

Apply