Job Summary : Universal Connectivity is seeking a highly skilled and experienced Level II ... The ideal candidate will have a strong background in IT support, troubleshooting, and customer ...
Job Summary : Universal Connectivity is seeking a highly skilled and experienced Level II ... The ideal candidate will have a strong background in IT support, troubleshooting, and customer ...
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All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support ... Deliver white-glove, executive-level support to C-suite and senior leadership, ensuring ...
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IT Support Technician
Pittsburgh, PA · On-site
$20.75 - $28.75/hr
All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support ... Deliver white-glove, executive-level support to C-suite and senior leadership, ensuring ...
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Manager, IT Support
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IT Support Engineer
Lehi, UT · On-site
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... . IT Support Specialist Qualifications: - Degree from recognized college or university ... Home"IT Support Specialist
IT Support Specialist
Chicago, IL · On-site
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Dallas, TX · On-site
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Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ... Flexible work from home options available. Compensation: $45,000.00 - $60,000.00 per year Our ...
IT Support Technician
Dallas, TX · On-site
$45K - $60K/yr
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ... Flexible work from home options available. Compensation: $45,000.00 - $60,000.00 per year Our ...
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Columbia, MD · On-site
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Hardware Technician 2 (Cleared)
Columbia, MD · On-site
$70K - $77K/yr
Hardware Technician 2 - IT Field Support Specialist (Cleared) Ft. Meade and surrounding area, MD ... Minimum education and experience level: High school/GED and two (2) to four (4) years of experience ...
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New York, NY · On-site
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days ... Forge's $2 billion merger with Motive Capital Corp. * Truebill's $1.3 billion sale to Rocket ...
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New York, NY · On-site
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Fort Lauderdale, FL · On-site
$20.50 - $28.25/hr
... from a four-year college or university, or equivalent combination of education and experience * Minimum 5 years of experience in IT support, with demonstrated experience at a Level II support role or ...
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Fort Lauderdale, FL · On-site
$20.50 - $28.25/hr
... from a four-year college or university, or equivalent combination of education and experience * Minimum 5 years of experience in IT support, with demonstrated experience at a Level II support role or ...
This fast-paced role involves a variety of tasks, from onboarding new hires and troubleshooting ... Provide white glove support to C-level executives * Participate in an on-call rotation schedule for ...
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... life--from advancing space exploration and life-saving medical devices to building autonomous ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
Quick apply
... life--from advancing space exploration and life-saving medical devices to building autonomous ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
MSP Tier 2 IT Support Technician -Not Remote
Durham, NC · On-site
$28 - $36/hr
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MSP Tier 2 IT Support Technician -Not Remote
Durham, NC · On-site
$28 - $36/hr
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... As part of a local office, you'll also benefit from the collaboration and support of a vast network ...
Manage vendor relationships and service level agreements (SLAs) for support-related services. * Lead a team of Integration Technicians responsible for installing IT systems in new store builds and ...
Manage vendor relationships and service level agreements (SLAs) for support-related services. * Lead a team of Integration Technicians responsible for installing IT systems in new store builds and ...
IT SUPPORT TECHNICIAN
Greensburg, IN · On-site
$19.75 - $27.25/hr
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IT SUPPORT TECHNICIAN
Greensburg, IN · On-site
$19.75 - $27.25/hr
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Tucson, AZ · On-site
Manage vendor relationships and service level agreements (SLAs) for support-related services. * Lead a team of Integration Technicians responsible for installing IT systems in new store builds and ...
Director, IT Support
Tucson, AZ · On-site
Manage vendor relationships and service level agreements (SLAs) for support-related services. * Lead a team of Integration Technicians responsible for installing IT systems in new store builds and ...
IT Support Technician
Brentwood, TN · On-site
$20.25 - $28/hr
... 2 years of IT support experience in a Microsoft environment, including internships or equivalent ... Experience with NetSuite or similar ERP/business systems at a user support level.Familiarity with ...
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IT Support Technician
Brentwood, TN · On-site
$20.25 - $28/hr
... 2 years of IT support experience in a Microsoft environment, including internships or equivalent ... Experience with NetSuite or similar ERP/business systems at a user support level.Familiarity with ...
IT Support Technician
Miami, FL · On-site
$22.93 - $29.06/hr
Collaborate with IT staff TMs, escalates to second level (IT Support Tech II) when necessary. * Use ... layoff, return from layoff, training, education, and social and recreational programs, are ...
IT Support Technician
Miami, FL · On-site
$22.93 - $29.06/hr
Collaborate with IT staff TMs, escalates to second level (IT Support Tech II) when necessary. * Use ... layoff, return from layoff, training, education, and social and recreational programs, are ...
Be Seen First
IT Support Specialist
Long Beach, CA · On-site
$28 - $32/hr
Server solutions from Cisco and Dell * Storage solutions from Everpure Data and Dell/EMC ... Weekends as needed Experience: IT support minimum 2 years Looking for someone that is personable ...
Quick apply
Be Seen First
IT Support Specialist
Long Beach, CA · On-site
$28 - $32/hr
Server solutions from Cisco and Dell * Storage solutions from Everpure Data and Dell/EMC ... Weekends as needed Experience: IT support minimum 2 years Looking for someone that is personable ...
IT Support Supervisor
Austin, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...
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IT Support Supervisor
Austin, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...
From Home Level 2 It Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do from home level 2 it support jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for from home level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What is the difference between From Home Level 2 It Support vs Help Desk Technician?
| Aspect | From Home Level 2 It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+ often preferred |
| Work Environment | Remote, home-based | On-site or remote, depending on employer |
| Industry Usage | IT support, technical troubleshooting | Customer service, technical support |
| Job Focus | Advanced troubleshooting, network issues | Basic support, user assistance |
From Home Level 2 It Support and Help Desk Technician roles both involve technical support, but Level 2 support typically handles more complex issues remotely, requiring specific certifications. Help Desk Technicians often provide initial user assistance, sometimes on-site. Understanding these differences helps job seekers find roles aligned with their skills and certifications.
What cities are hiring for From Home Level 2 It Support jobs? Cities with the most From Home Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most From Home Level 2 It Support jobs? States with the most job openings for From Home Level 2 It Support jobs include:
Full-time
Re-posted 11 days ago
Job description
Job Summary:
Universal Connectivity is seeking a highly skilled and experienced Level II Technician to join their dynamic team. The ideal candidate will have a strong background in IT support, troubleshooting, and customer service, focusing on delivering timely and effective solutions to clients.
Responsibilities:
• Design, implement and support on-premise and cloud infrastructure
• Provide support and troubleshooting to resolve technical issues for end users
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments including VMware and Hyper-V
• Support backup and disaster recovery solutions
• Configure, install, and support various network devices and services, including VoIP, WAN and LAN connectivity, routers, firewalls, & security
• Work with third-party carriers and vendors and other IT personnel for problem-resolution
• Communicate effectively with customers on ticket progress, impending changes, or outages, etc.
• Maintain strong client system documentation to include system reviews and recommendations
• Maintain daily documentation by entering time, expenses, and all work as service tickets in support systems
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• 3+ years of experience in a technical support role, preferably in a Managed Service Provider environment.
• Strong knowledge of networking concepts and technologies, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
• Experience with server administration, including Windows Server, Linux, Active Directory, and Group Policy.
• Familiarity with virtualization technologies such as VMware vSphere and Microsoft Hyper-V.
• Experience with Cisco, Meraki, Datto, Kaseya, VMware, Office 365, and Mac OS (a plus).
• AWS or Azure experience (a plus).
• Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
Preferred:
• Industry certifications such as CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA) preferred.
Company:
Universal Connectivity provides internet, fax, video conference and managed network solutions to various enterprises. Founded in 1995, the company is headquartered in West Hartford, USA, with a team of 11-50 employees. The company is currently Early Stage.
Universal Connectivity is seeking a highly skilled and experienced Level II Technician to join their dynamic team. The ideal candidate will have a strong background in IT support, troubleshooting, and customer service, focusing on delivering timely and effective solutions to clients.
Responsibilities:
• Design, implement and support on-premise and cloud infrastructure
• Provide support and troubleshooting to resolve technical issues for end users
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments including VMware and Hyper-V
• Support backup and disaster recovery solutions
• Configure, install, and support various network devices and services, including VoIP, WAN and LAN connectivity, routers, firewalls, & security
• Work with third-party carriers and vendors and other IT personnel for problem-resolution
• Communicate effectively with customers on ticket progress, impending changes, or outages, etc.
• Maintain strong client system documentation to include system reviews and recommendations
• Maintain daily documentation by entering time, expenses, and all work as service tickets in support systems
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• 3+ years of experience in a technical support role, preferably in a Managed Service Provider environment.
• Strong knowledge of networking concepts and technologies, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
• Experience with server administration, including Windows Server, Linux, Active Directory, and Group Policy.
• Familiarity with virtualization technologies such as VMware vSphere and Microsoft Hyper-V.
• Experience with Cisco, Meraki, Datto, Kaseya, VMware, Office 365, and Mac OS (a plus).
• AWS or Azure experience (a plus).
• Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
Preferred:
• Industry certifications such as CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA) preferred.
Company:
Universal Connectivity provides internet, fax, video conference and managed network solutions to various enterprises. Founded in 1995, the company is headquartered in West Hartford, USA, with a team of 11-50 employees. The company is currently Early Stage.
About Universal Connectivity
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
11 - 50 Employees
Headquarters location
West Hartford, CT, US
Year founded
1995