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Hourly Level 2 It Support Jobs (NOW HIRING)

TGI MAIN COMPANY

Onsite (Level 2) IT Technician

Doral, FL · On-site

$55K - $60K/yr

Onsite (Level 2) IT Technician iPower Technologies, a growing national IT MSP, is seeking a ... The ideal candidate has experience in a fast-paced IT support environment, strong customer service ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

H&D Technologies, LLC

Be Seen First

Onsite Support Technician II

Irvine, CA · On-site

$23 - $31.75/hr

Position Overview We are seeking an organized, customer-focused Onsite Support Technician II to provide Level 1 and Level 2 IT support while working from H&D locations and regularly supporting client ...

TeamLogic IT Richmond

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. * Install ...

Flex

IT Support Specialist(Temp)

New York, NY

... level escalations and cross-functional workflows. The ideal candidate is a strong technical ... Pay range is in USD as an hourly basis Key Responsibilities: * Own tier 1 & 2 IT support for the CS ...

Office Machines Co Inc

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IT Technician Level 2 Advanced

Muskegon, MI · On-site

$32 - $37/hr

Full-Time | Hourly | Overtime Eligible Job Highlights * $32-$37 per hour * Company vehicle for ... Local remote and onsite business-client support * Owner-led, family-operated company About Office ...

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Hourly Level 2 It Support information

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$37

How much do hourly level 2 it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for hourly level 2 it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an hourly Level 2 IT Support?

An Hourly Level 2 IT Support specialist is an IT professional who provides intermediate technical support to users, usually resolving issues that cannot be solved by Level 1 support. They handle more complex problems related to software, hardware, and network troubleshooting, often requiring deeper technical knowledge and analytical skills. Typically, they may also escalate issues to higher-level support if necessary, document solutions, and assist in maintaining IT systems. Working hourly means they are paid based on the number of hours they work, rather than a fixed salary.

What are the key skills and qualifications needed to thrive as an hourly Level 2 IT Support?

To thrive as an Hourly Level 2 IT Support, you need strong troubleshooting skills, a solid understanding of operating systems and networks, and typically a relevant associate degree or technical certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Experience with ticketing systems, remote support tools, and diagnostic utilities is usually required. Excellent communication, patience, and problem-solving abilities distinguish effective professionals in this role. These skills ensure timely resolution of complex technical issues and high-quality support for end users.

How does an hourly Level 2 IT Support role typically interact with other IT team members and end users?

As an Hourly Level 2 IT Support specialist, you'll frequently collaborate with Level 1 technicians by addressing issues that require deeper technical expertise and guiding them on more complex troubleshooting. You'll also interact directly with end users to resolve escalated tickets, often requiring clear communication to explain solutions or gather additional information. Working closely with system administrators or network engineers may be necessary for issues that cross into their domains, fostering a team-oriented environment. Strong interpersonal skills and a collaborative mindset are essential for success in this role.

What is the difference between Hourly Level 2 It Support vs Hourly Help Desk Technician?

AspectHourly Level 2 It SupportHourly Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentOn-site or remote, more complex issuesHelp desk, front-line support, basic troubleshooting
Job ResponsibilitiesAdvanced troubleshooting, network issues, system repairsPassword resets, software installs, basic user support

Hourly Level 2 It Support typically handles more complex technical issues requiring advanced skills and certifications, working in environments that demand deeper technical knowledge. In contrast, Hourly Help Desk Technicians focus on initial user support and basic troubleshooting. Both roles are essential in IT support but differ in complexity and scope.

What cities are hiring for Hourly Level 2 It Support jobs?

Cities with the most Hourly Level 2 It Support job openings:

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

What states have the most Hourly Level 2 It Support jobs?

States with the most job openings for Hourly Level 2 It Support jobs include:

Hourly Level 2 It Support jobs near you

Onsite (Level 2) IT Technician

Doral, FL • On-site

TGI MAIN COMPANY
See more jobs at TGI MAIN COMPANYexternal

$55K - $60K/yr

Full-time

Posted 22 days ago

Job description

Job Title: Onsite (Level 2) IT Technician

iPower Technologies, a growing national IT MSP, is seeking a motivated candidate for a temp-to-full-time role, offering the opportunity to evaluate long-term fit and performance.

The ideal candidate has experience in a fast-paced IT support environment, strong customer service skills, and a commitment to follow-through. Reliable transportation is required for travel between client sites. This role demands a balance of technical expertise, professionalism, and a strong work ethic.

Candidates should be organized, detail-oriented, and able to prioritize tasks in high-pressure environments with flexible scheduling. Strong documentation and time management skills are essential.

https://goipower.com/it-services/

Candidates must have 3+ years of IT experience to be considered.

Responsibilities:

  • Provide onsite support for hardware (desktops, laptops, printers, peripherals)
  • Install, configure, maintain, and upgrade equipment to standards
  • Diagnose and resolve issues quickly to minimize downtime
  • Collaborate with client IT teams for seamless integration
  • Perform routine maintenance (patches, firmware updates)
  • Document installations, configurations, and troubleshooting
  • Support end-users with setup, connectivity, and basic issues
  • Adhere to all company and client policies, procedures, and security protocols.
  • Provide exceptional customer service and support to ensure client satisfaction and maintain positive relationships.
  • Stay current with industry trends and best practices in IT hardware deployment and support.

Requirements:

  • Bilingual (English/Spanish) preferred; reliable transportation for travel within Dade/Broward
  • Bachelor’s degree (IT or related) preferred; 3+ years IT support (hardware deployment)
  • Proficient with desktops, laptops, printers; strong Windows/Mac OS and basic networking knowledge
  • Experience with RMM, patching, MDM (JAMF/AirWatch), and CrowdStrike
  • Strong communication, documentation (SOPs), and troubleshooting skills
  • Able to manage multiple priorities, urgent issues, and complex customer situations
  • Professional, service-oriented; thrives under pressure and meets performance metrics
  • Support full project lifecycle; proactively communicate and resolve user issues
  • Recommend improvements, escalate complex issues, and promote a team-oriented culture
  • Flexible for occasional evenings/weekends

Job Type: Temp-to-Perm

Salary: $55,000 - $60,000 per year

Work Location: South Florida (Dade & Broward counties)

It offers the opportunity to support a major client on a high priority project while evaluating long-term fit and performance.

Join our team at IPOWER Technologies and become an integral part of delivering innovative IT solutions to our valued clients in South Florida. Apply now to start your rewarding career journey with us!

EEO Statement   
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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