ZipRecruiter

Log In

1

Telecommute Level 2 It Support Jobs (NOW HIRING)

Landus

IT Support Technician - Level 2

Rake, IA · On-site

$20.25 - $27.75/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Landus

IT Support Technician - Level 2

Early, IA

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

JASINT

Tier 2 IT Support-Classroom Support

Arlington, VA · On-site

$65K - $73K/yr

Job Title: Tier 2 IT Support-Classroom Support Location(s): Crystal City, VA Hours: Regular ... Required IAT Level II (Security+, CySA+, CND, or SSCP) This is largely a sedentary role; however ...

Providence Consulting

$21.75 - $30/hr

The IT Level 2 Technician is responsible for providing technical expertise and troubleshooting ... support, as well as in-depth knowledge of IT hardware and software. Workplace is Lansing MI ...

Layer 7 Consulting

Be Seen First

IT Support Specialist Level 2 - Parsippany, NJ

Parsippany, NJ · On-site

$60K - $65K/yr

IT Support Specialist - Level 2 Description: The IT Support Specialist - Level 2's role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and ...

next page

Showing results 1-20

All JobsTelecommute Level 2 It Support Jobs

Telecommute Level 2 It Support information

See salary details

$32.5K

$65.9K

$106.5K

How much do telecommute level 2 it support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for telecommute level 2 it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Telecommute Level 2 It Support jobs near you
Level 2 IT Technician

Level 2 IT Technician

Digacore Technology Consulting

Austin, TX • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Job description

Level 2 IT Technician
Why Digacore?
We're a fast-paced, people-first MSP recently recognized as one of New Jersey's Top Workplaces for 2026, with:
• Real career growth
• Autonomy to own projects and make decisions
• A collaborative culture (we back each other up - no egos)
• Paid certs, strong leadership support, and a team that genuinely enjoys building together
About the Role:
As a Level 2 IT Technician, you'll handle escalated issues from Level 1 and take ownership of more complex technical problems across client environments. This role is hands-on and fast-moving-you'll be troubleshooting, digging into root causes, and helping stabilize and improve systems. You'll work across Microsoft environments, networking, and infrastructure, while partnering with internal teams to keep clients running smoothly. This is a strong fit for someone who's ready to move beyond basic support and take on deeper technical responsibility.
What You'll Do:
  • Own and resolve escalated issues from Level 1 across servers, networking, and cloud environments
  • Troubleshoot and support Windows Server, Microsoft 365, and Active Directory environments
  • Manage user access, permissions, group policies and Intune policies
  • Support and troubleshoot networking issues (LAN/WAN, VPN, connectivity, outages)
  • Assist with firewall configurations and network security changes (port forwarding, ACLs)
  • Handle file server and SharePoint permissions and access issues
  • Troubleshoot DNS-related issues and maintain DNS records
  • Monitor systems, investigate alerts, and ensure stability and performance
  • Maintain clear and accurate documentation in ConnectWise and IT Glue
  • Communicate directly with end users and clients, keeping issues moving and expectations clear
  • Collaborate with internal teams to identify recurring issues and improve client environments

Job Qualifications:
  • 3-5 years of hands-on IT support experience (MSP experience strongly preferred)
  • Strong troubleshooting skills across Windows, Microsoft 365, and server environments
  • Solid experience with Active Directory, DNS, and user/access management
  • Working knowledge of networking fundamentals (VPNs, firewalls, WAN/LAN)
  • Experience with RMM and PSA tools (ConnectWise is a plus)
  • Ability to manage and prioritize multiple issues in a fast-paced environment
  • Strong communication skills and a client-focused mindset
  • Comfortable taking ownership and working through complex problems independently
  • Experience with Intune or MDM tools, a plus
  • Exposure to firewall configuration and network security, a plus
  • Bachelor's degree or relevant certifications (A+, Network+, Microsoft, etc.), a plus

Perks & Benefits:
  • Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%)
  • Generous PTO + Mental Health Days
  • 401(k) with company match
  • HSA & FSA options
  • Paid training & certification assistance
  • $500 sign-on bonus
  • Quarterly team events and career coaching
  • Equal opportunity employer - veterans encouraged to apply

We are an Equal Opportunity Employer!

Apply