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Telecommute Level 2 It Support Jobs (NOW HIRING)

Landus

IT Support Technician - Level 2

Greene, IA · On-site

$19.50 - $26.75/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Landus

IT Support Technician - Level 2

Humboldt, IA · On-site

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

JASINT

Tier 2 IT Support

Monterey, CA

$65K - $73K/yr

Tier 2 IT Support Location(s): Monterey, CA Hours: Regular Full-Time Salary Range: $65k/yr - $73k ... IAT Level I (A+ CE or Network+ CE) -- required. * IAT Level II (Security+, CySA+, or SSCP ...

Ksb

IT Support Engineer II

Richmond, VA · On-site

Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support Engineer to join our modern IT infrastructure team, supporting KSB's North American operations. This role combines advanced ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

Local MSP Provider

Tier 2 IT Support Specialist

Denver, CO · On-site

$50K - $66K/yr

As a Tier 2 IT Support Specialist, you'll be more than just a technical expert--you'll embody the values of Proactivity, Results, Integrity, Development, and Empathy. This is a hands-on, Tier 2 role ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...

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All JobsTelecommute Level 2 It Support Jobs

Telecommute Level 2 It Support information

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$32.5K

$65.9K

$106.5K

How much do telecommute level 2 it support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for telecommute level 2 it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Telecommute Level 2 It Support jobs near you
Level 2 IT Technician

Level 2 IT Technician

ASK Technologies, Inc.

Bala Cynwyd, PA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

The Level 2 IT Technician provides advanced technical support for end users, systems, and network infrastructure. This role handles escalated issues from Level 1 support, performs deeper troubleshooting, and assists with system administration tasks. The technician ensures timely resolution of technical problems while maintaining high customer satisfaction.

Key Responsibilities

  • Troubleshoot and resolve escalated hardware, software, and network issues.
  • Support Windows/macOS operating systems, user accounts, and workstation configurations.
  • Manage Active Directory tasks such as password resets, group membership changes, and workstation joins.
  • Configure, deploy, and maintain desktops, laptops, mobile devices, and peripherals.
  • Install, update, and troubleshoot business applications.
  • Monitor system performance and assist with patching, updates, and routine maintenance.
  • Support network components including switches, Wi‐Fi, VPN, and basic firewall rules.
  • Document solutions, procedures, and technical notes in the ticketing system.
  • Collaborate with Level 3 engineers on complex issues and project work.
  • Provide guidance to Level 1 technicians and help improve support processes.
  • Assist with onboarding/offboarding tasks such as account creation and equipment setup.

Required Skills & Qualifications

  • 2–4 years of IT support experience or equivalent technical training.
  • Strong knowledge of Windows 10/11, macOS, and common enterprise applications.
  • Experience with Active Directory, Office 365 administration, and basic networking.
  • Familiarity with ticketing systems (Autotask).
  • Ability to diagnose and resolve intermediate to advanced technical issues.
  • Strong communication and customer service skills.
  • Ability to work independently and manage multiple priorities.

Preferred Qualifications

  • CompTIA A+, Network+, or similar certifications.
  • Experience with imaging tools (SCCM, Intune, MDT, etc.).
  • Basic scripting knowledge (PowerShell, Bash).
  • Exposure to cloud platforms such as Azure or AWS.

Work Environment

  • Hybrid or on‐site support depending on company needs.
  • May require occasional after‐hours support or on‐call rotation.
  • Physical ability to lift and move equipment (typically 25–50 lbs).

Company Description

ASK Is a full-service IT Provider, servicing customers primarily in the Philadelphia metropolitan area. We specialize in managed IT support, Hosted Services, Security, Backup and disaster recovery, and Infrastructure services.