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Afternoon Level 2 It Support Jobs (NOW HIRING)

Morris Business Solutions

Level 2 IT Technician

Duncan, SC · On-site

$45K - $60K/yr

As a Level 2 IT Technician, you will play a crucial role in providing technical support and ensuring the smooth operation of our clients' IT environments. You will troubleshoot issues, collaborate ...

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

Internally, you need to provide us with that same level of clear, concise communication. What will you be doing every day? As a Tier 2 IT Support Specialist, you will work directly with our clients ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

V2X

The Level 2 IT Associate is a skilled professional who provides support in multiple IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications ...

AllStar

IT Support Specialist Tier II

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

TeamLogic IT Richmond

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

Local MSP Provider

Tier 2 IT Support Specialist

Denver, CO · On-site

$50K - $66K/yr

As a Tier 2 IT Support Specialist, you'll be more than just a technical expert--you'll embody the values of Proactivity, Results, Integrity, Development, and Empathy. This is a hands-on, Tier 2 role ...

Providence Consulting

$21.75 - $30/hr

The IT Level 2 Technician is responsible for providing technical expertise and troubleshooting ... support, as well as in-depth knowledge of IT hardware and software. Workplace is Lansing MI ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...

Nomad GCS

IT Engineer II

Columbia Falls, MT · On-site

$75K - $89K/yr

Depending on level (I-V), Engineers progress from learning foundational engineering practices and supporting designs to independently leading complex system architectures, mentoring others, and ...

Y-Tech

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

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All JobsAfternoon Level 2 It Support Jobs

Afternoon Level 2 It Support information

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How much do afternoon level 2 it support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for afternoon level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does an Afternoon Level 2 IT Support technician do?

An Afternoon Level 2 IT Support technician provides technical assistance during afternoon shifts, handling more complex issues that go beyond basic troubleshooting. They support users by resolving hardware, software, and network problems, and may assist with escalated tickets from Level 1 support. Typically, they have a deeper understanding of IT systems and can perform tasks like software installations, system configurations, and minor server maintenance. Their role ensures smooth IT operations during less traditional business hours.

What is the difference between Afternoon Level 2 It Support vs Afternoon Level 1 It Support?

AspectAfternoon Level 2 It SupportAfternoon Level 1 It Support
CertificationsCompTIA A+, Network+CompTIA A+ (basic)
ResponsibilitiesAdvanced troubleshooting, network issues, user support escalationBasic user support, password resets, hardware setup
Work EnvironmentMore complex technical environments, higher interaction with network systemsEntry-level support, basic hardware/software issues
Skills RequiredIntermediate technical skills, problem-solving, customer serviceBasic technical knowledge, communication skills

Afternoon Level 2 It Support typically handles more complex issues, requiring advanced certifications and skills, whereas Afternoon Level 1 It Support focuses on basic user support and hardware setup. The Level 2 role involves troubleshooting network problems and escalations, making it suitable for those with more technical experience.

What are some common challenges faced by Afternoon Level 2 IT Support professionals, and how can they be addressed?

Afternoon Level 2 IT Support professionals often encounter complex technical issues that require in-depth troubleshooting, especially as they handle escalations from Level 1 support. Working during afternoon shifts can mean dealing with fewer onsite resources or overlapping with global teams in different time zones. To address these challenges, it's important to maintain clear communication with colleagues across shifts, document solutions thoroughly, and stay up-to-date with the organization's IT infrastructure. Building strong relationships with both technical teams and end-users can also help in efficiently resolving issues and ensuring a smooth handover between shifts.

What are the key skills and qualifications needed to thrive as an Afternoon Level 2 IT Support specialist, and why are they important?

To thrive as an Afternoon Level 2 IT Support specialist, you need a solid understanding of network troubleshooting, operating systems, and intermediate IT support, usually backed by a relevant diploma or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong problem-solving skills, patience, and effective communication are crucial for resolving user issues and collaborating with team members during off-peak hours. These competencies ensure efficient issue resolution, minimize downtime, and enhance overall user satisfaction in a support environment.
What cities are hiring for Afternoon Level 2 It Support jobs? Cities with the most Afternoon Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Afternoon Level 2 It Support jobs? States with the most job openings for Afternoon Level 2 It Support jobs include:
Afternoon Level 2 It Support jobs near you

Level 2 IT Technician

Morris Business Solutions

Duncan, SC • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Join Our Dynamic Team as a Level 2 IT Technician at Morris Business Solutions!

About Morris Business Solutions:

At Morris Business Solutions, we are more than just a company; we are a family dedicated to innovation and excellence. As a Premier Platinum dealer for Xerox and Kyocera, and a leading IT Managed Service Provider (MSP), we deliver state-of-the-art technology solutions to businesses across North and South Carolina. Our comprehensive services include computers, servers, cybersecurity, telephones, copiers, faxes, printers, and managed IT services. Joining our team means becoming part of a family-run business that values each team member and prioritizes their growth and well-being.

Why Work for Morris Business Solutions:

  • Supportive and Motivational Environment: Experience a family-style work atmosphere where our team members are not just colleagues but a support system for your success.

  • Competitive Benefits: Enjoy a comprehensive benefits package, including a 401K with a company match, ensuring your financial well-being.

  • Career Growth: We are a growing company with ample room for career advancement. Your success is our priority, and we provide the tools and opportunities for your professional development.

About the Role:

As a Level 2 IT Technician, you will play a crucial role in providing technical support and ensuring the smooth operation of our clients' IT environments. You will troubleshoot issues, collaborate with the team, and deliver exceptional IT services.

Key Responsibilities:

  • Technical Support: Provide advanced technical support to clients, resolving complex issues efficiently and effectively. Handle escalations from Level 1 support, manage service tickets, and ensure timely resolution of incidents and service requests.

  • Network Management: Assist in configuring, monitoring, and optimizing network systems to deliver reliable and secure connectivity.

  • Hyper-V and Azure: Support virtual environments using Hyper-V and cloud platforms like Azure.

  • Documentation: Maintain detailed documentation of system configurations, procedures, and changes.

  • Customer Service: Provide exceptional customer service, ensuring client satisfaction and maintaining strong client relationships.

Preferred Experience with:

  • Advanced Technical Troubleshooting: Proficient in efficiently resolving complex technical issues, ensuring minimal downtime.

  • Network Management: In-depth knowledge of network configurations, monitoring, and optimization within the MSP landscape, with a focus on delivering reliable and secure connectivity.

  • IT MSP Experience: Demonstrated experience working within an IT Managed Service Provider environment, understanding the dynamics and demands of managed IT services.

  • Customer Service: Strong customer service skills with a focus on client satisfaction and relationship management.

  • Incident Management: Proactive approach to incident management, minimizing service disruptions and swiftly resolving issues to uphold the high standards of MSP service delivery.

Qualifications:

  • Minimum 3 years of experience in IT support or a similar role.

  • Proficiency with Windows and Linux operating systems.

  • Experience with virtualization technologies (e.g., VMware, Hyper-V).

  • Strong knowledge of network protocols, firewalls, and security measures.

  • Excellent troubleshooting and problem-solving skills.

  • Strong communication and documentation skills.

  • Ability to work both independently and as part of a team.

  • Valid driver’s license and clean driving record.

Compensation and Benefits:

  • Medical, Dental, and Vision Insurance

  • Life and Disability Insurance

  • 401K with company match

  • Company-paid Life Insurance

  • Paid Time Off plus Paid Holidays

  • Yearly Raises

  • Employee Assistance Programs

  • Training and Development Opportunities

  • Presidents Club Trip for highest-rated employees

Ready to take your career to the next level? Join us at Morris Business Solutions and be a part of a team that values your expertise and fosters your professional growth. Apply today to become our next Level 2 IT Technician!

Annual Compensation: $45,000 to $60,000 DOE