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Afternoon Level 2 It Support Jobs (NOW HIRING)

Maravai LifeSciences

IT Support II

San Diego, CA

$36 - $40/hr

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

Maven LLC

IT Field Technician

Columbus, OH

Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional users * Ensuring IT issues are escalated to the appropriate higher level IT Support team members ...

Maravai LifeSciences

IT Support II

San Diego, CA · On-site

$36 - $40/hr

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

SCS Engineers

IT Support II

Tampa, FL

$26 - $30/hr

What we are looking for SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk support to in-house users as a technical lead with deep knowledge of ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

$90K - $120K/yr

Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations. * Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our ...

Hazen and Sawyer

Tier 1/2 IT Specialist

Cincinnati, OH · On-site

If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist ... Provide support and troubleshooting of complicated issues on the Helpdesk. * Provide high level ...

Pae

IT Support Technician

Louisville, KY

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

Columbia University Biology Department

Be Seen First

IT Support Specialist/Staff Associate II

Brooklyn Heights, NY · On-site

$70K - $82K/yr

... Associate II beginning October 1, 2026. The initial appointment is for six months, with the ... Work with university-level IT support team to resolve network, email, and other issues. * Handle ...

Posted today

Boston Retail Solutions

IT Support

Santa Ana, CA · On-site

$22.25 - $30.75/hr

Resolve basic issues independently, refer more complex issues up to the next level with the ... Qualifications and Education Requirements: * 1-2 years' experience in Help Desk or Desktop Support

HCTec

IT Support Analyst II

Mesa, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

Global 1st Flagship

IT Support Specialist II

Irvine, CA · On-site

$30 - $36/hr

The IT Support Specialist II provides day-to-day IT support and contributes to maintaining a secure and compliant environment in alignment with NIST SP 800-171, DFARS 252.204-7012, and, where ...

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All JobsAfternoon Level 2 It Support Jobs

Afternoon Level 2 It Support information

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$11

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$26

How much do afternoon level 2 it support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for afternoon level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does an Afternoon Level 2 IT Support technician do?

An Afternoon Level 2 IT Support technician provides technical assistance during afternoon shifts, handling more complex issues that go beyond basic troubleshooting. They support users by resolving hardware, software, and network problems, and may assist with escalated tickets from Level 1 support. Typically, they have a deeper understanding of IT systems and can perform tasks like software installations, system configurations, and minor server maintenance. Their role ensures smooth IT operations during less traditional business hours.

What is the difference between Afternoon Level 2 It Support vs Afternoon Level 1 It Support?

AspectAfternoon Level 2 It SupportAfternoon Level 1 It Support
CertificationsCompTIA A+, Network+CompTIA A+ (basic)
ResponsibilitiesAdvanced troubleshooting, network issues, user support escalationBasic user support, password resets, hardware setup
Work EnvironmentMore complex technical environments, higher interaction with network systemsEntry-level support, basic hardware/software issues
Skills RequiredIntermediate technical skills, problem-solving, customer serviceBasic technical knowledge, communication skills

Afternoon Level 2 It Support typically handles more complex issues, requiring advanced certifications and skills, whereas Afternoon Level 1 It Support focuses on basic user support and hardware setup. The Level 2 role involves troubleshooting network problems and escalations, making it suitable for those with more technical experience.

What are some common challenges faced by Afternoon Level 2 IT Support professionals, and how can they be addressed?

Afternoon Level 2 IT Support professionals often encounter complex technical issues that require in-depth troubleshooting, especially as they handle escalations from Level 1 support. Working during afternoon shifts can mean dealing with fewer onsite resources or overlapping with global teams in different time zones. To address these challenges, it's important to maintain clear communication with colleagues across shifts, document solutions thoroughly, and stay up-to-date with the organization's IT infrastructure. Building strong relationships with both technical teams and end-users can also help in efficiently resolving issues and ensuring a smooth handover between shifts.

What are the key skills and qualifications needed to thrive as an Afternoon Level 2 IT Support specialist, and why are they important?

To thrive as an Afternoon Level 2 IT Support specialist, you need a solid understanding of network troubleshooting, operating systems, and intermediate IT support, usually backed by a relevant diploma or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong problem-solving skills, patience, and effective communication are crucial for resolving user issues and collaborating with team members during off-peak hours. These competencies ensure efficient issue resolution, minimize downtime, and enhance overall user satisfaction in a support environment.
What cities are hiring for Afternoon Level 2 It Support jobs? Cities with the most Afternoon Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Afternoon Level 2 It Support jobs? States with the most job openings for Afternoon Level 2 It Support jobs include:
Afternoon Level 2 It Support jobs near you

IT Support II

Maravai LifeSciences

San Diego, CA

$36 - $40/hr

Full-time

Posted 19 days ago

Job description

Your next role as a Miracle Maker 

Maravai LifeSciences is seeking a #MiracleMaker to join our IT team as an IT Support II. The IT Support II provides technical support for computer systems, hardware, software, and related technology services that enable daily business operations across the organization. This role responds to Service Desk requests, troubleshoots technical issues, configures and deploys end-user devices while delivering responsive customer service. The position applies technical knowledge and problem-solving skills to resolve issues, maintain technology assets, and ensure reliable technology services.

How you will make an impact: 

  • Respond to Service Desk requests by prioritizing, troubleshooting, and resolving end user hardware, software, network and technology issues while escalating complex problems as appropriate.
  • Configure, deploy, and support end-user devices, including Windows and macOS computers, mobile devices, printers, peripherals and related equipment.
  • Maintain user accounts, system access and endpoint configurations using Active Directory, Microsoft Entra ID and related administration tools.
  • Support IT infrastructure activities, including workstation deployments, software installations, system updates and technology asset lifecycle management.
  • Develop and maintain technical documentation, knowledge base articles and standard operating procedures supporting IT services.
  • Communicate technical information effectively to technical and non-technical users while delivering a high level of customer service.
  • Identify and recommend process improvements that enhance Service Desk efficiency, end-user support and IT operations.
  • Perform other duties as assigned.

 The skills and experience that you will bring: 

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent combination of education, technical certifications, and experience. CompTIA A+, Network+, Microsoft, or related certifications preferred.
  • 3+ years of IT support, Service Desk, or technical support experience.
  • Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and common business applications.
  • Working knowledge of Active Directory, Microsoft Entra ID, Basic TCP/IP networking, endpoint management, and user account administration.
  • Demonstrated ability to troubleshoot end user hardware, software, operating systems and network connectivity.
  • Strong customer service, communication, organizational, and problem-solving skills with the ability to manage multiple priorities.
  • Experience utilizing IT ticketing systems, knowledge management tools, and standard IT support practices.
  • Experience supporting biotechnology, laboratory, manufacturing, or other regulated business environments preferred.

The anticipated salary range for this position is $36.00 - $40.00. The salary offer will depend on multiple factors which may include the successful candidate's skills, experience and other qualifications, as well as the location of the role. 

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