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Seasonal Level 2 It Support Jobs (NOW HIRING)

Calm Computing Inc

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Level 2 IT Support Technician / Customer Support Professional

Sacramento, CA

$23 - $31.50/hr

As a Level 2 IT Support Technician, you'll work directly with end users to troubleshoot issues, support business technology environments, and ensure our clients receive outstanding service. You do ...

Polaris Healthcare

Help Desk Level 2 IT

Bardonia, NY · On-site

$70K - $85K/yr

... Level 2 IT support specialist, you will be responsible for providing technical assistance and troubleshooting support to our employees and affiliated providers. If you have a strong background in ...

K2 Staffing

We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians . This position requires proven experience in supporting business desktop and server environments ...

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

Internally, you need to provide us with that same level of clear, concise communication. What will you be doing every day? As a Tier 2 IT Support Specialist, you will work directly with our clients ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

Layer 7 Consulting

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IT Support Specialist Level 2

Parsippany, NJ · On-site

$60K - $65K/yr

The IT Support Specialist - Level 2's role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and documentation. This can include receiving, prioritizing ...

New

H&D Technologies, LLC

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Onsite Support Technician II

Irvine, CA · On-site

$23 - $31.75/hr

Position Overview We are seeking an organized, customer-focused Onsite Support Technician II to provide Level 1 and Level 2 IT support while working from H&D locations and regularly supporting client ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...

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How much do seasonal level 2 it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for seasonal level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the roles of a Seasonal Level 2 IT Support specialist?

Seasonal Level 2 IT Support roles are temporary positions typically offered during peak business periods, such as holidays or special projects, to provide intermediate technical assistance. These professionals handle more complex IT issues that cannot be resolved by entry-level (Level 1) support, including troubleshooting hardware, software, and network problems. They may also assist in setting up workstations, managing user accounts, and escalating unresolved issues to higher-level technicians. Seasonal Level 2 IT Support staff help ensure smooth IT operations during times of increased demand.

What are the key skills and qualifications needed to thrive as a Seasonal Level 2 IT Support specialist?

To thrive as a Seasonal Level 2 IT Support specialist, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop tools, and common business software is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you support users and collaborate with team members effectively. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations during peak seasonal periods.

What are some common challenges faced by a Seasonal Level 2 IT Support specialist, and how can they effectively address them?

Seasonal Level 2 IT Support staff often encounter challenges such as quickly adapting to diverse technical environments, managing high volumes of support tickets during peak periods, and troubleshooting unfamiliar systems or applications. To address these, it's important to familiarize yourself with the organization's documentation, leverage internal knowledge bases, and communicate proactively with Level 1 and Level 3 teams. Building strong relationships with colleagues and staying organized can also help ensure efficient problem resolution and a smoother experience for end users.

What cities are hiring for Seasonal Level 2 It Support jobs?

Cities with the most Seasonal Level 2 It Support job openings:

What are the most commonly searched types of Level 2 It Support jobs?

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Seasonal Level 2 It Support jobs near you

Level 2 IT Support Technician | Microsoft 365 & Windows Server

PRODIGY Complete IT Solutions

Clearwater, FL • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Location: Clearwater, FL
Position Type: Full-Time
Compensation: $60,000 - $70,000
MSP Experience Strongly Preferred


Are You the Person Everyone Calls When Technology Breaks?


We're looking for an experienced IT professional who enjoys solving problems, helping people, and working with a variety of technologies every day.


As a Level 2 IT Support Technician, you will support small and mid-sized businesses across multiple industries. You'll work with Microsoft 365, Windows Servers, networking equipment, cloud platforms, cybersecurity tools, and end-user systems. This is an ideal opportunity for someone who has moved beyond basic help desk support and is ready to take ownership of more complex technical issues and client relationships.


What You'll Be Doing

  • Troubleshooting and resolving escalated technical issues
  • Administering Microsoft 365 environments
  • Supporting Windows Server infrastructure
  • Managing Active Directory, DNS, DHCP, and Group Policy
  • Deploying and configuring workstations, servers, and network equipment
  • Supporting remote and onsite client environments
  • Assisting with technology projects and migrations
  • Maintaining accurate documentation and ticket notes
  • Participating in an on-call rotation
  • Working directly with clients to deliver an exceptional support experience


Technologies You'll Work With

Microsoft

  • Microsoft 365
  • Exchange Online
  • SharePoint Online
  • OneDrive
  • Microsoft Teams
  • Entra ID (Azure AD)

Server Infrastructure

  • Windows Server
  • Active Directory
  • DNS
  • DHCP
  • Group Policy
  • Remote Desktop Services

Networking & Security

  • Firewalls
  • Managed Switches
  • Wireless Networks
  • VPN Solutions
  • Endpoint Security Tools

Bonus Experience

  • Sophos Firewalls
  • Hyper-V
  • VMware
  • Datto
  • PowerShell
  • Azure Cloud Services

What We're Looking For

Required

  • 3+ years of IT support experience
  • Strong Microsoft 365 knowledge
  • Windows Server administration experience
  • Experience working in a ticket-driven environment
  • Excellent troubleshooting skills
  • Outstanding communication and customer service abilities
  • Valid driver's license and reliable transportation

Preferred

  • MSP experience
  • Microsoft certifications
  • CompTIA A+ or Network+
  • Experience supporting multiple client environments
  • Knowledge of cybersecurity best practices

What Success Looks Like

The ideal candidate:

  • Resolves issues efficiently and thoroughly
  • Communicates clearly with clients and teammates
  • Takes ownership of problems until resolution
  • Produces detailed documentation
  • Continuously learns new technologies
  • Can work independently while knowing when to escalate issues
  • Brings a positive, professional attitude every day

Why Join Our Team?

  • Competitive salary
  • Paid time off
  • Ongoing training and certification opportunities
  • Exposure to a wide variety of technologies
  • Career growth opportunities
  • Supportive team environment
  • Work with businesses that truly value technology

Sound Like You?

If you're looking for a position where you'll continue growing your technical skills, work with Microsoft technologies daily, and make a real impact for clients, we'd like to hear from you.

Apply today and take the next step in your IT career.

Company Description

Prodigy Technology Group is a fast-growing Managed IT Services Provider serving businesses throughout Florida. We help our clients stay secure, productive, and reliable through expert IT support, cybersecurity, cloud solutions, and Microsoft 365 services.

We're passionate about technology, committed to exceptional customer service, and dedicated to helping our employees grow both professionally and personally. If you're looking for a career, not just a job, join our team and grow with us.