ZipRecruiter

Log In

1

Seasonal Level 2 It Support Jobs (NOW HIRING)

Landus

IT Support Technician - Level 2

Humboldt, IA · On-site

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA

$70K - $85K/yr

Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist ...

TeamLogic IT Richmond

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. * Install ...

OSTechnical

Be Seen First

IT Support Level III Lead

Orange, CA · On-site

$38 - $48/hr

Must-Have Skills & Experience (Required) · 5+ years of hands-on experience in Level II/III IT Support roles within enterprise environments · Expert-level troubleshooting of Windows OS (Windows 10 ...

Y-Tech

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Maven LLC

IT Field Technician

Columbus, OH

Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional users * Ensuring IT issues are escalated to the appropriate higher level IT Support team members ...

next page

Showing results 1-20

All JobsLevel 2 It Support JobsSeasonal Level 2 It Support Jobs

Seasonal Level 2 It Support information

See salary details

$11

$18

$26

How much do seasonal level 2 it support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for seasonal level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Level 2 IT Support specialist, and why are they important?

To thrive as a Seasonal Level 2 IT Support specialist, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop tools, and common business software is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you support users and collaborate with team members effectively. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations during peak seasonal periods.

What are some common challenges faced by Seasonal Level 2 IT Support staff, and how can they effectively address them?

Seasonal Level 2 IT Support staff often encounter challenges such as quickly adapting to diverse technical environments, managing high volumes of support tickets during peak periods, and troubleshooting unfamiliar systems or applications. To address these, it's important to familiarize yourself with the organization's documentation, leverage internal knowledge bases, and communicate proactively with Level 1 and Level 3 teams. Building strong relationships with colleagues and staying organized can also help ensure efficient problem resolution and a smoother experience for end users.

What are Seasonal Level 2 IT Support roles?

Seasonal Level 2 IT Support roles are temporary positions typically offered during peak business periods, such as holidays or special projects, to provide intermediate technical assistance. These professionals handle more complex IT issues that cannot be resolved by entry-level (Level 1) support, including troubleshooting hardware, software, and network problems. They may also assist in setting up workstations, managing user accounts, and escalating unresolved issues to higher-level technicians. Seasonal Level 2 IT Support staff help ensure smooth IT operations during times of increased demand.
What cities are hiring for Seasonal Level 2 It Support jobs? Cities with the most Seasonal Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Seasonal Level 2 It Support jobs near you

IT Support Technician - Level 2

Dream Motor Group - Birmingham

Birmingham, AL • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About Dream Motor Group

Dream Motor Group is a fast-growing, multi-location automotive dealership group with a presence across Alabama, Florida, Tennessee, and beyond. Our Birmingham-area locations include our Irondale and Hoover dealerships.

The Role

We're looking for an experienced Level 2 IT Support Technician to join our Birmingham-area IT team. In this role, you'll handle escalated technical support, assist with IT infrastructure and project work, and serve as a key resource for our dealership staff across multiple locations. You'll work closely with the rest of our IT team to keep our systems running.

Responsibilities

  • Provide Level 2 front-line technical support across Birmingham-area locations
  • Troubleshoot and resolve complex problems related to hardware, software, networking, and business applications
  • Deploy, configure, and manage endpoint devices including desktops, laptops, tablets, and printers
  • Support network infrastructure including managed switches, wireless access points, VLANs, and firewalls
  • Administer user accounts and devices via Active Directory, Microsoft 365, and MDM platforms
  • Assist with IT projects such as equipment rollouts, system migrations, and new location setups
  • Support dealership management systems and automotive-specific software
  • Coordinate with third-party vendors on repairs, replacements, and escalated technical issues
  • Maintain accurate documentation of assets, configurations, and ticket resolutions
  • Uphold IT security policies and support compliance initiatives

Requirements

  • Proficiency with Windows OS, Microsoft 365, and Active Directory / Azure AD
  • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, switching)
  • CompTIA A+, Network+, or equivalent preferred
  • Experience supporting users in a multi-site or high-volume environment
  • Strong interpersonal and communication skills, both written and verbal - you'll interact with non-technical staff regularly
  • Maintain a high level of professional personal appearance, grooming, and conduct
  • Ability to lift and install up to 50 lbs of equipment
  • Valid driver's license - required
  • Ability to travel between Birmingham-area locations
  • 2+ years of hands-on IT support experience

Preferred Qualifications

  • Experience with enterprise networking platforms
  • Familiarity with MDM solutions (e.g., Mosyle, Intune)
  • Exposure to automotive DMS platforms (CDK, Reynolds & Reynolds, Tekion, etc.)
  • Experience in a dealership, retail, or service-industry IT environment

What We Offer

  • Competitive salary commensurate with experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Real growth opportunities within a rapidly expanding IT department

Apply