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Seasonal Level 2 It Support Jobs (NOW HIRING)

Syntec, LLC

Tier 2 IT Support Specialist

Cleveland, OH · On-site

$50K - $65K/yr

Internally, you need to provide us with that same level of clear, concise communication. What will you be doing every day? As a Tier 2 IT Support Specialist, you will work directly with our clients ...

AllStar

IT Support Specialist Tier II

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

TeamLogic IT Richmond

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

Providence Consulting

$21.75 - $30/hr

The IT Level 2 Technician is responsible for providing technical expertise and troubleshooting ... support, as well as in-depth knowledge of IT hardware and software. Workplace is Lansing MI ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...

Nomad GCS

IT Engineer II

Columbia Falls, MT · On-site

$75K - $89K/yr

Depending on level (I-V), Engineers progress from learning foundational engineering practices and supporting designs to independently leading complex system architectures, mentoring others, and ...

Y-Tech

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Y-Tech

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

Integration Technologies

Be Seen First

IT Support Engineer

Irvine, CA · On-site

$52K - $62K/yr

Yes -- local travel to satellite offices and occasional out-of-state travel About the Role We are seeking an experienced IT Support Engineer (Level 1/Level 2) to join our team at our Irvine, CA ...

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Seasonal Level 2 It Support information

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How much do seasonal level 2 it support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for seasonal level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Level 2 IT Support specialist, and why are they important?

To thrive as a Seasonal Level 2 IT Support specialist, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop tools, and common business software is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you support users and collaborate with team members effectively. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations during peak seasonal periods.

What are some common challenges faced by Seasonal Level 2 IT Support staff, and how can they effectively address them?

Seasonal Level 2 IT Support staff often encounter challenges such as quickly adapting to diverse technical environments, managing high volumes of support tickets during peak periods, and troubleshooting unfamiliar systems or applications. To address these, it's important to familiarize yourself with the organization's documentation, leverage internal knowledge bases, and communicate proactively with Level 1 and Level 3 teams. Building strong relationships with colleagues and staying organized can also help ensure efficient problem resolution and a smoother experience for end users.

What are Seasonal Level 2 IT Support roles?

Seasonal Level 2 IT Support roles are temporary positions typically offered during peak business periods, such as holidays or special projects, to provide intermediate technical assistance. These professionals handle more complex IT issues that cannot be resolved by entry-level (Level 1) support, including troubleshooting hardware, software, and network problems. They may also assist in setting up workstations, managing user accounts, and escalating unresolved issues to higher-level technicians. Seasonal Level 2 IT Support staff help ensure smooth IT operations during times of increased demand.
What cities are hiring for Seasonal Level 2 It Support jobs? Cities with the most Seasonal Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Seasonal Level 2 It Support jobs near you

Level 2 IT Support Technician / Customer Support Professional

Calm Computing Inc

Sacramento, CA

$23 - $31.50/hr

Full-time

Re-posted 13 days ago

Job description

Location: Sacramento, CA
Job Type: Full-Time

About Us

We are a growing managed IT services company focused on delivering exceptional technology support with a strong emphasis on customer service and relationship-building. Our team prides itself on being responsive, professional, and solutions-oriented, helping businesses stay productive and secure through reliable IT support.

We’re looking for someone who genuinely enjoys helping people, communicates well under pressure, and is naturally curious about technology. While technical experience is important, we place even greater value on attitude, adaptability, problem-solving ability, and a willingness to learn.

About the Role

This position is ideal for a technology professional who thrives on solving problems and creating positive client experiences. As a Level 2 IT Support Technician, you’ll work directly with end users to troubleshoot issues, support business technology environments, and ensure our clients receive outstanding service.

You do not need to know everything on day one. We are looking for someone who is resourceful, coachable, technically inclined, and capable of learning quickly in a fast-paced environment. Most importantly, you are customer service oriented and focused on providing an exceptional customer experience.

This role reports directly to the Service Manager and involves both remote and onsite support for small and mid-size business clients.

What You’ll Do

  • Customer Service: provide friendly, professional technical support to end users

  • Troubleshoot and resolve desktop, laptop, software, printer, and basic network issues

  • Support Windows-based workstations and user environments

  • Configure and deploy new computers and equipment

  • Assist with workstation migrations and user onboarding

  • Document work clearly and accurately within our ticketing system

  • Collaborate with team members and vendor partners to resolve issues

  • Prioritize tasks and manage support requests within service timelines

  • Continuously learn new technologies, tools, and support processes

  • Help create an exceptional customer experience with every interaction

What We’re Looking For

Most Important Qualities

  • Strong customer service and communication skills

  • Positive attitude and professionalism

  • Ability to stay calm and solution-focused under pressure

  • Strong troubleshooting and critical-thinking skills

  • Ability to learn quickly and adapt to new technologies

  • Team-oriented mindset with strong follow-through

  • Organized, dependable, and detail-oriented

Technical Experience

We understand that candidates may come from different technical backgrounds. Ideal candidates will have experience in some combination of the following:

  • Windows desktop and laptop support

  • Microsoft 365 and common business applications

  • Basic networking concepts

  • Hardware setup and troubleshooting

  • Remote support tools and ticketing systems

  • Managed Service Provider (MSP) experience is a plus, but not required

Additional Requirements

  • Valid driver’s license and reliable transportation

  • Ability to pass background check and drug screening

  • Ability to work both remotely and onsite as needed

Why Join Our Team?

  • Collaborative and supportive work environment

  • Opportunities for technical growth and advancement

  • Exposure to a wide variety of technologies and business environments

  • Ongoing training and professional development

  • Competitive compensation structure including performance incentives

Compensation is based on experience, skillset, and overall fit for the role.

Qualified candidates are encouraged to submit a current resume for consideration.