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Seasonal Level 2 It Support Jobs (NOW HIRING)

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

... level technical support for South College remote and onsite users. The ideal candidate will work ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

... level technical support for South College remote and onsite users. The ideal candidate will work ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

... level technical support for South College remote and onsite users. The ideal candidate will work ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...

3G Productions LLC

IT Support

Las Vegas, NV · On-site

$55K - $75K/yr

Travel to satellite offices or off-site locations as needed (up to approximately 10%) Qualification / Experience Required Qualifications: * 2-4 years of experience in IT support, helpdesk, or a ...

SPS North America

IT Support

Chicago, IL · On-site

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Insight Global

IT Support Engineer II

Madison Square, NY · On-site

$24 - $30/hr

ITIL or service management knowledge We're hiring an IT Support Engineer II to support end users, maintain workplace technology, manage onboarding/offboarding processes, and improve IT operations ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

Provide Level 2/3 helpdesk support for Windows, macOS, iOS, and Android devices * Administer ... Participate in IT projects such as installations, network setups, migrations, and cloud deployments

Aris Search

MSP Tier 2

Elgin, IL · On-site

$75K/yr

Tier 2 IT Support Engineer (MSP Environment - In Office + Field Work) Location: Elgin, IL Salary: Up to $75,000/year Job Type: Full-time, In-Office with Occasional Field Visits Are you a tech-savvy ...

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

Astreya

IT Support Specialist II

New York, NY · On-site

$19.22 - $30.35/hr

The IT Support Analysts will help in resolving a variety of technical problems. As a member of our ... Escalate complex technical problems to higher-level support teams as necessary. * Contribute to the ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

... in IT helpdesk support positions 2+ years in IT roles with increasing levels of responsibility 2+ years with Microsoft AD and various services (DNS\DHCP\etc.) Experience with Apple Macs ...

3B Staffing LLC

IT Support

Manhattan, NY · On-site

IT Support Must have: * Azure - Entra ID, MFA support, User account management, Account creation ... role will have 2 direct reports) financial services background experience with L1/L2/L3 ...

New

Judge Group, Inc.

IT Support Technician II

Englewood, CO · On-site

$27 - $29.65/hr

Title : IT Support Technician II Location: Englewood, CO Duration: 12-Month Contract to Hire Pay Rate: Up to $29.65/hr (W2) Job Summary We are seeking an experienced IT Support Technician II to ...

ATG

IT Support Specialist

Oak Harbor, WA · On-site

$70K - $90K/yr

Job Title: IT Support Specialist Location: Naval Air Station Whidbey Island (NASWI) is located in ... IAT Level II Certification Desired: * IT Asset Management Experience * Basic IT asset inoperability ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

The IT Support Specialist II is the first line of troubleshooting issues within client environments ... This role requires a comfort level of communicating professionally across different levels of both ...

XS Brokers

Senior IT Support Specialist

Quincy, MA · On-site

$82K - $90K/yr

The Senior IT Support Specialist serves as an escalation resource for the IT Service Desk at XS ... Provide Level 2 support for Virtual Desktop Infrastructure (VDI) environments including ...

Transdev

IT Support Tech

Tinley Park, IL · On-site

$28.80 - $35.20/hr

Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 10 days; 8 standard and 2 ... ground level Reasonable accommodation may be made to enable individuals with disabilities to ...

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All JobsLevel 2 It Support JobsSeasonal Level 2 It Support Jobs

Seasonal Level 2 It Support information

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How much do seasonal level 2 it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for seasonal level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Level 2 IT Support specialist?

To thrive as a Seasonal Level 2 IT Support specialist, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop tools, and common business software is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you support users and collaborate with team members effectively. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations during peak seasonal periods.

What are some common challenges faced by a Seasonal Level 2 IT Support specialist, and how can they effectively address them?

Seasonal Level 2 IT Support staff often encounter challenges such as quickly adapting to diverse technical environments, managing high volumes of support tickets during peak periods, and troubleshooting unfamiliar systems or applications. To address these, it's important to familiarize yourself with the organization's documentation, leverage internal knowledge bases, and communicate proactively with Level 1 and Level 3 teams. Building strong relationships with colleagues and staying organized can also help ensure efficient problem resolution and a smoother experience for end users.

What are the roles of a Seasonal Level 2 IT Support specialist?

Seasonal Level 2 IT Support roles are temporary positions typically offered during peak business periods, such as holidays or special projects, to provide intermediate technical assistance. These professionals handle more complex IT issues that cannot be resolved by entry-level (Level 1) support, including troubleshooting hardware, software, and network problems. They may also assist in setting up workstations, managing user accounts, and escalating unresolved issues to higher-level technicians. Seasonal Level 2 IT Support staff help ensure smooth IT operations during times of increased demand.
What cities are hiring for Seasonal Level 2 It Support jobs? Cities with the most Seasonal Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Seasonal Level 2 It Support jobs near you

IT Support Analyst II

HCTec

Mesa, AZ • Hybrid

Full-time

Re-posted 13 hours ago

HCTec rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

136th of 223 rated it services

Job description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

Answer and respond to and resolve help desk requests in a timely manner.

Analyze and troubleshoot complex technical problems and provide effective solutions.

Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

Perform routine maintenance on computer systems, such as backups and software updates.

Manage user accounts and permissions across various systems and applications.

Participate in the development and implementation of IT policies and procedures.

Document and maintain a knowledge base of common issues and solutions.

Assist with the testing and implementation of new software and hardware.

24/7 On-Call IT Support rotation.

Travel to client locations in the local area.

Knowledge, Skills, & Abilities:

Education:

Bachelor's degree in computer science, Information Technology, or related field.

2+ years of experience in IT support or related role.

Experience:

Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

Experience with server administration and virtualization technologies.

Excellent written and verbal communication skills

Requirements:

Ability to work independently and in a team environment.

Strong problem-solving and analytical skills.

Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Employment Type: FULL_TIME

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