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Seasonal Level 2 It Support Jobs (NOW HIRING)

Maven LLC

IT Field Technician

Columbus, OH

Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional users * Ensuring IT issues are escalated to the appropriate higher level IT Support team members ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...

710 Labs

IT Support Specialist

River Rouge, MI · On-site

$55K - $65K/yr

Provide level 1 to level 2 support to company staff * Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP, IT * Develop and implement IT processes and procedures

Maravai LifeSciences

IT Support II

San Diego, CA · On-site

$36 - $40/hr

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

SCS Engineers

IT Support II

Tampa, FL

$26 - $30/hr

What we are looking for SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk support to in-house users as a technical lead with deep knowledge of ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

$90K - $120K/yr

Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations. * Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our ...

ModusLights Technologies

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help ... IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND Required Clearances and ...

Hazen and Sawyer

Tier 1/2 IT Specialist

Cincinnati, OH · On-site

If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist ... Provide support and troubleshooting of complicated issues on the Helpdesk. * Provide high level ...

Cowabunga Vegas

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Pyek Group has recently implemented two new Point-of-Sale systems across its properties and, with ... Seasonal peaks may require additional availability during summer months and park operating season ...

Corporate Office

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Pyek Group has recently implemented two new Point-of-Sale systems across its properties and, with ... Seasonal peaks may require additional availability during summer months and park operating season ...

Stellar Services, Inc.

IT support engineer

Newark, NJ · On-site

Teams, SharePoint, Exchange Online, and Intune MDM. o iOS device setup and management using Apple Business Manager. • Assist with monitoring IT systems and escalating issues to Level 2 support or ...

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Seasonal Level 2 It Support information

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How much do seasonal level 2 it support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for seasonal level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Level 2 IT Support specialist?

To thrive as a Seasonal Level 2 IT Support specialist, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop tools, and common business software is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you support users and collaborate with team members effectively. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations during peak seasonal periods.

What are some common challenges faced by a Seasonal Level 2 IT Support specialist, and how can they effectively address them?

Seasonal Level 2 IT Support staff often encounter challenges such as quickly adapting to diverse technical environments, managing high volumes of support tickets during peak periods, and troubleshooting unfamiliar systems or applications. To address these, it's important to familiarize yourself with the organization's documentation, leverage internal knowledge bases, and communicate proactively with Level 1 and Level 3 teams. Building strong relationships with colleagues and staying organized can also help ensure efficient problem resolution and a smoother experience for end users.

What are the roles of a Seasonal Level 2 IT Support specialist?

Seasonal Level 2 IT Support roles are temporary positions typically offered during peak business periods, such as holidays or special projects, to provide intermediate technical assistance. These professionals handle more complex IT issues that cannot be resolved by entry-level (Level 1) support, including troubleshooting hardware, software, and network problems. They may also assist in setting up workstations, managing user accounts, and escalating unresolved issues to higher-level technicians. Seasonal Level 2 IT Support staff help ensure smooth IT operations during times of increased demand.
What cities are hiring for Seasonal Level 2 It Support jobs? Cities with the most Seasonal Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Seasonal Level 2 It Support jobs near you

IT Technical Support (Tier 2 Helpdesk Technician)

SECUREAPP

Plano, TX • On-site

$25/hr

Other

Posted 5 days ago

Job description

Job Title: IT Technical Support (Tier 2 Helpdesk Technician)

Location: Plano, TX 75023

Contract Duration: 1 Year

Pay Rate: $25/hour

Overview:

We re hiring a Tier 2 IT Helpdesk Technician with 5+ years of experience to support enterprise users and ensure seamless IT operations. This role focuses on troubleshooting issues in Microsoft Active Directory and Windows environments, providing timely, professional, and customer-oriented technical assistance.

Key Responsibilities:

Provide Tier 2 support for laptops, desktops, mobile devices, and peripherals.

Troubleshoot Active Directory issues (accounts, GPOs, permissions, login errors).

Support Microsoft Office suite and collaboration tools.

Handle escalations from Tier 1 and coordinate with Tier 3/infrastructure teams.

Manage onboarding/offboarding, system access, and VIP/executive support.

Use ticketing tools like Zendesk or ServiceNow to track and resolve issues.

Perform patching, software deployment, and system maintenance.

Recommend improvements and ensure compliance with IT policies.

Qualifications:

Bachelor s degree in IT, Computer Science, or related field.

5+ years in IT support within a corporate environment.

Expertise with Active Directory, GPOs, DNS, DHCP, and Windows 10/11.

Skilled with remote tools (SCCM, RDP) and Microsoft Office apps.

Excellent communication and multitasking skills.

Preferred certifications: CompTIA A+/Network+, Microsoft MCP/MCSA.

Plus: experience with VDI, MacOS, PowerShell scripting, MDM, WDS, and ITIL.

Apply