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Overnight Level 2 It Support Jobs (NOW HIRING)

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Level 2 IT Technician

Bala Cynwyd, PA · On-site

$65K - $85K/yr

The Level 2 IT Technician provides advanced technical support for end users, systems, and network infrastructure. This role handles escalated issues from Level 1 support, performs deeper ...

Onsite (Level 2) IT Technician iPower Technologies, a growing national IT MSP, is seeking a ... The ideal candidate has experience in a fast-paced IT support environment, strong customer service ...

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

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Onsite Support Technician II

Irvine, CA · On-site

$23 - $31.75/hr

Position Overview We are seeking an organized, customer-focused Onsite Support Technician II to provide Level 1 and Level 2 IT support while working from H&D locations and regularly supporting client ...

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

IT Support Specialist Level 2

Orem, UT · On-site

$24 - $36.50/hr

IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. * Install ...

Job Title: IT Support Technician II Location: Washington, DC ONSITE Type: Contract To Hire ... Provide second-level technical support for end users across hardware, software, peripheral, and ...

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Overnight Level 2 It Support information

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How much do overnight level 2 it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for overnight level 2 it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Level 2 It Support vs Help Desk Technician?

AspectOvernight Level 2 It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentNight shifts, on-site or remote supportDay shifts, on-site or remote support
Industry UsageIT support, technical troubleshootingCustomer service, technical support
Search IntentNight support roles, technical escalationHelp desk roles, first-level support

Overnight Level 2 It Support focuses on advanced technical troubleshooting during night shifts, often handling escalated issues. Help Desk Technicians typically provide first-level support during regular hours. While both roles require similar certifications, their work hours and responsibilities differ, with Overnight Level 2 It Support handling more complex problems overnight.

What cities are hiring for Overnight Level 2 It Support jobs?

Cities with the most Overnight Level 2 It Support job openings:

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

What states have the most Overnight Level 2 It Support jobs?

States with the most job openings for Overnight Level 2 It Support jobs include:

Level 2 IT Technician

Bala Cynwyd, PA • On-site

ASK Technologies, Inc.
IT Services • 11 - 50 employees

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

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Job description

The Level 2 IT Technician provides advanced technical support for end users, systems, and network infrastructure. This role handles escalated issues from Level 1 support, performs deeper troubleshooting, and assists with system administration tasks. The technician ensures timely resolution of technical problems while maintaining high customer satisfaction.

Key Responsibilities

  • Troubleshoot and resolve escalated hardware, software, and network issues.
  • Support Windows/macOS operating systems, user accounts, and workstation configurations.
  • Manage Active Directory tasks such as password resets, group membership changes, and workstation joins.
  • Configure, deploy, and maintain desktops, laptops, mobile devices, and peripherals.
  • Install, update, and troubleshoot business applications.
  • Monitor system performance and assist with patching, updates, and routine maintenance.
  • Support network components including switches, Wi‐Fi, VPN, and basic firewall rules.
  • Document solutions, procedures, and technical notes in the ticketing system.
  • Collaborate with Level 3 engineers on complex issues and project work.
  • Provide guidance to Level 1 technicians and help improve support processes.
  • Assist with onboarding/offboarding tasks such as account creation and equipment setup.

Required Skills & Qualifications

  • 2–4 years of IT support experience or equivalent technical training.
  • Strong knowledge of Windows 10/11, macOS, and common enterprise applications.
  • Experience with Active Directory, Office 365 administration, and basic networking.
  • Familiarity with ticketing systems (Autotask).
  • Ability to diagnose and resolve intermediate to advanced technical issues.
  • Strong communication and customer service skills.
  • Ability to work independently and manage multiple priorities.
  • Fingerprint and criminal background check required as condition of employment.

Preferred Qualifications

  • CompTIA A+, Network+, or similar certifications.
  • Experience with imaging tools (SCCM, Intune, MDT, etc.).
  • Basic scripting knowledge (PowerShell, Bash).
  • Exposure to cloud platforms such as Azure or AWS.

Work Environment

  • Hybrid or on‐site support depending on company needs.
  • May require occasional after‐hours support or on‐call rotation.
  • Physical ability to lift and move equipment (typically 25–50 lbs).

Company Description

ASK Is a full-service IT Provider, servicing customers primarily in the Philadelphia metropolitan area. We specialize in managed IT support, Hosted Services, Security, Backup and disaster recovery, and Infrastructure services.