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Overnight Level 2 It Support Jobs (NOW HIRING)

IT Support Technician - Level 2

Greene, IA ยท On-site

$19.50 - $26.75/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IT Support Technician - Level 2

Early, IA

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IT Support Technician

Wixom, MI ยท On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

IT Support Specialist Tier II

Gaylord, MN ยท On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

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Support Specialist Level II will be required to go onsite and remote support for multiple clients ... Company Description ADS Technology provides timely and reliable IT support for businesses in South ...

Provide onsite and remote Tier 1-2 IT support for workstations, applications, operating systems, and user accounts. * Manage and prioritize helpdesk tickets, ensuring efficient resolution or ...

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IT Support Specialist - Level 2 Description: The IT Support Specialist - Level 2's role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and ...

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Overnight Level 2 It Support information

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$14

$26

$44

How much do overnight level 2 it support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for overnight level 2 it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Level 2 It Support vs Help Desk Technician?

AspectOvernight Level 2 It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentNight shifts, on-site or remote supportDay shifts, on-site or remote support
Industry UsageIT support, technical troubleshootingCustomer service, technical support
Search IntentNight support roles, technical escalationHelp desk roles, first-level support

Overnight Level 2 It Support focuses on advanced technical troubleshooting during night shifts, often handling escalated issues. Help Desk Technicians typically provide first-level support during regular hours. While both roles require similar certifications, their work hours and responsibilities differ, with Overnight Level 2 It Support handling more complex problems overnight.

What cities are hiring for Overnight Level 2 It Support jobs? Cities with the most Overnight Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Overnight Level 2 It Support jobs? States with the most job openings for Overnight Level 2 It Support jobs include:
Level 2 IT Technician

Level 2 IT Technician

ASK Technologies, Inc.

Bala Cynwyd, PA โ€ข On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

The Level 2 IT Technician provides advanced technical support for end users, systems, and network infrastructure. This role handles escalated issues from Level 1 support, performs deeper troubleshooting, and assists with system administration tasks. The technician ensures timely resolution of technical problems while maintaining high customer satisfaction.

Key Responsibilities

  • Troubleshoot and resolve escalated hardware, software, and network issues.
  • Support Windows/macOS operating systems, user accounts, and workstation configurations.
  • Manage Active Directory tasks such as password resets, group membership changes, and workstation joins.
  • Configure, deploy, and maintain desktops, laptops, mobile devices, and peripherals.
  • Install, update, and troubleshoot business applications.
  • Monitor system performance and assist with patching, updates, and routine maintenance.
  • Support network components including switches, Wiโ€Fi, VPN, and basic firewall rules.
  • Document solutions, procedures, and technical notes in the ticketing system.
  • Collaborate with Level 3 engineers on complex issues and project work.
  • Provide guidance to Level 1 technicians and help improve support processes.
  • Assist with onboarding/offboarding tasks such as account creation and equipment setup.

Required Skills & Qualifications

  • 2โ€“4 years of IT support experience or equivalent technical training.
  • Strong knowledge of Windows 10/11, macOS, and common enterprise applications.
  • Experience with Active Directory, Office 365 administration, and basic networking.
  • Familiarity with ticketing systems (Autotask).
  • Ability to diagnose and resolve intermediate to advanced technical issues.
  • Strong communication and customer service skills.
  • Ability to work independently and manage multiple priorities.

Preferred Qualifications

  • CompTIA A+, Network+, or similar certifications.
  • Experience with imaging tools (SCCM, Intune, MDT, etc.).
  • Basic scripting knowledge (PowerShell, Bash).
  • Exposure to cloud platforms such as Azure or AWS.

Work Environment

  • Hybrid or onโ€site support depending on company needs.
  • May require occasional afterโ€hours support or onโ€call rotation.
  • Physical ability to lift and move equipment (typically 25โ€“50 lbs).

Company Description

ASK Is a full-service IT Provider, servicing customers primarily in the Philadelphia metropolitan area. We specialize in managed IT support, Hosted Services, Security, Backup and disaster recovery, and Infrastructure services.