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Overnight Level 2 It Support Jobs (NOW HIRING)

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Employee discounts One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an ...

Landus

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Landus

IT Support Technician - Level 2

Early, IA

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Beyond IT Support

IT Support Technician Level 2

Lilburn, GA · On-site

$19.75 - $27.25/hr

Job Summary : Beyond IT Support is an MSP committed to delivering top-notch IT support and ... engineer level support, following ticket to resolution • Responsible for entering all time and ...

KSB US

IT Support Engineer II

Richmond, VA · On-site

KSB is a leading supplier of pumps, valves and related service, and they are seeking a dynamic Level 2 IT Support Engineer to support their North American operations. This role involves advanced ...

Ksb

IT Support Engineer II

Richmond, VA · On-site

Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support Engineer to join our modern IT infrastructure team, supporting KSB's North American operations. This role combines advanced ...

TGI MAIN COMPANY

Onsite (Level 2) IT Technician

Doral, FL · On-site

$55K - $60K/yr

Onsite (Level 2) IT Technician iPower Technologies, a growing national IT MSP, is seeking a ... The ideal candidate has experience in a fast-paced IT support environment, strong customer service ...

New

TeamLogic IT Richmond

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

Local MSP Provider

Tier 2 IT Support Specialist

Denver, CO · On-site

$50K - $66K/yr

As a Tier 2 IT Support Specialist, you'll be more than just a technical expert--you'll embody the values of Proactivity, Results, Integrity, Development, and Empathy. This is a hands-on, Tier 2 role ...

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Overnight Level 2 It Support information

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$14

$26

$44

How much do overnight level 2 it support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for overnight level 2 it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Level 2 It Support vs Help Desk Technician?

AspectOvernight Level 2 It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentNight shifts, on-site or remote supportDay shifts, on-site or remote support
Industry UsageIT support, technical troubleshootingCustomer service, technical support
Search IntentNight support roles, technical escalationHelp desk roles, first-level support

Overnight Level 2 It Support focuses on advanced technical troubleshooting during night shifts, often handling escalated issues. Help Desk Technicians typically provide first-level support during regular hours. While both roles require similar certifications, their work hours and responsibilities differ, with Overnight Level 2 It Support handling more complex problems overnight.

What cities are hiring for Overnight Level 2 It Support jobs? Cities with the most Overnight Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Overnight Level 2 It Support jobs? States with the most job openings for Overnight Level 2 It Support jobs include:
Overnight Level 2 It Support jobs near you

Level 2 IT Support Engineer

Allierad LLC

Houston, TX • On-site

Full-time

Retirement, PTO

Posted 26 days ago

Job description

Benefits:
  • Paid time off + Holidays
  • 401(k) match
  • Oportunities for career advancement within a growing MSP
  • Professional Development Training
  • 401(k)
  • Employee discounts

One of Houston's leading Managed Service Providers (MSPs) is seeking a motivated, customer-focused Level 2 IT Support Engineer to join our growing team. We're looking for an IT professional who enjoys troubleshooting technical issues, delivering exceptional customer service, and expanding their technical knowledge in a fast-paced Managed Services environment.
As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues.
What You'll Do

  • Deliver exceptional customer service and ensure every client interaction meets or exceeds expectations.
  • Accurately document ticket time, work performed, and technical findings.
  • Maintain clear and detailed documentation of client environments and support activities.
  • Install, configure, and troubleshoot VoIP telephone systems.
  • Deploy and support business continuity and disaster recovery solutions.
  • Administer and troubleshoot Microsoft 365 and Google Workspace environments.
  • Install, configure, and troubleshoot desktop and laptop hardware.
  • Support Windows Server environments, including Active Directory, file sharing, user administration, and basic server maintenance.
  • Troubleshoot workstation, network, cloud, and connectivity issues.
  • Escalate complex technical issues appropriately while maintaining ownership of the client experience.
  • Prioritize multiple service requests in a fast-paced environment.
  • Learn new technologies through research, training, and hands-on experience.
  • Communicate technical concepts clearly to non-technical users.
  • Collaborate with teammates, share knowledge, and contribute to continuous improvement.
  • Participate in the on-call rotation to provide after-hours support as scheduled.
Qualifications

Required Experience

  • 3–5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment.
  • Experience supporting:
  • Windows desktop operating systems
  • Microsoft 365 and Google Workspace
  • Windows Server environments
  • Active Directory and Group Policy
  • Backup and disaster recovery solutions
  • VPN connectivity
  • Endpoint security and antivirus platforms
  • Working knowledge of:
  • Cisco switching
  • VLANs
  • Basic routing
  • Firewall administration
  • Exposure to Microsoft Azure and/or Amazon Web Services (AWS) is preferred.
Preferred Certifications

Candidates with one or more of the following certifications are encouraged to apply:
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified IT Professional (MCITP)
  • Cisco CCNA
  • CompTIA A+
  • CompTIA Network+
  • Apple certifications
Equivalent certifications and relevant experience will also be considered.
What We're Looking For

  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service and communication abilities.
  • Dependable, organized, and detail-oriented.
  • Ability to work independently while collaborating with a team.
  • Eagerness to learn new technologies and develop technical expertise.
  • Positive attitude with a commitment to delivering outstanding client service.
Additional Requirements
  • Ability to lift and move computer equipment weighing up to 50 pounds.
  • Reliable transportation.
  • Ability to commute to our Houston office.

  • Education
  • Bachelor's degree preferred.

  • Language
  • English (Required)

  • Schedule
  • Full-time (40+ hours per week)
  • Monday-Friday
  • 9-hour shift (8 work hours plus a 1-hour lunch)
  • Rotating on-call schedule, including occasional weekends
Work Location: In person (Houston, TX 77066)
Salary: commensurate with experience and qualifications