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Overnight Level 2 It Support Jobs (NOW HIRING)

Nomad GCS

IT Engineer II

Columbia Falls, MT · On-site

$75K - $89K/yr

Depending on level (I-V), Engineers progress from learning foundational engineering practices and supporting designs to independently leading complex system architectures, mentoring others, and ...

OSTechnical

Be Seen First

IT Support Level III Lead

Orange, CA · On-site

$38 - $48/hr

Must-Have Skills & Experience (Required) · 5+ years of hands-on experience in Level II/III IT Support roles within enterprise environments · Expert-level troubleshooting of Windows OS (Windows 10 ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.

Tech-Keys

Tier 2 - IT Engineer MN

Eagan, MN · On-site

$75K/yr

Provide IT support to internal and external customers * Troubleshoot and resolve IT related ... Work on 15-20, and resolve 12- 14 Tier 2 tickets each day * Provide the best possible solution to ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Leidos

IT Support Manager - TS/SCI required

Chantilly, VA · On-site

$92K - $166K/yr

Demonstrated two (2) years of experience managing a Tier 2 IT Support function, including experience briefing leadership at the senior/executive level, government or commercial * Demonstrated ability ...

710 Labs

IT Support Specialist

River Rouge, MI

$55K - $65K/yr

Provide level 1 to level 2 support to company staff * Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP, IT * Develop and implement IT processes and procedures

Base8

IT Support Specialist

Studio City, CA · On-site

Information Technology Job Summary The IT Support Specialistis responsible forproviding ... Coordinate with Level 1, Level 2, and infrastructure support teams * Track ticket progress and ...

ModusLights Technologies

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

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Overnight Level 2 It Support information

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$26

$44

How much do overnight level 2 it support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for overnight level 2 it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is AI replacing tech support?

AI is automating certain tasks within IT support, such as troubleshooting common issues and providing basic assistance. However, Overnight Level 2 IT Support roles still require human expertise for complex problems, customer interaction, and decision-making that AI cannot fully replicate.

What is a Level 2 IT support job description?

A Level 2 IT support technician handles more complex technical issues that cannot be resolved by Level 1 support, including troubleshooting hardware, software, and network problems. They often diagnose problems, provide solutions, and escalate issues when necessary, using tools like remote support software and maintaining documentation. Strong technical knowledge, problem-solving skills, and relevant certifications such as CompTIA A+ or Network+ are typically required.

What is the least stressful IT job?

An Overnight Level 2 IT Support role is generally considered less stressful than positions with high customer interaction or urgent response requirements, as it often involves routine maintenance, troubleshooting, and monitoring during off-hours. These roles typically have predictable schedules and lower immediate pressure, but may require strong problem-solving skills and the ability to work independently. Overall, roles with limited on-call duties and minimal high-pressure situations tend to be less stressful in the IT field.

What is the difference between Overnight Level 2 It Support vs Help Desk Technician?

AspectOvernight Level 2 It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentNight shifts, on-site or remote supportDay shifts, on-site or remote support
Industry UsageIT support, technical troubleshootingCustomer service, technical support
Search IntentNight support roles, technical escalationHelp desk roles, first-level support

Overnight Level 2 It Support focuses on advanced technical troubleshooting during night shifts, often handling escalated issues. Help Desk Technicians typically provide first-level support during regular hours. While both roles require similar certifications, their work hours and responsibilities differ, with Overnight Level 2 It Support handling more complex problems overnight.

What jobs pay 4000 a week without a degree?

An Overnight Level 2 IT Support role typically does not pay $4,000 a week without a degree, as such high weekly earnings are uncommon in this field. However, some high-paying jobs that can reach or exceed this amount without a degree include specialized sales roles, certain skilled trades like commercial electricians or HVAC technicians with experience, and entrepreneurial ventures. These positions often require certifications, technical skills, or significant experience rather than formal degrees.
What cities are hiring for Overnight Level 2 It Support jobs? Cities with the most Overnight Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Overnight Level 2 It Support jobs? States with the most job openings for Overnight Level 2 It Support jobs include:
Overnight Level 2 It Support jobs near you
IT Engineer II

IT Engineer II

Nomad GCS

Columbia Falls, MT • On-site

$75K - $89K/yr

Full-time

Posted 3 days ago

Job description

This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements. Nomad GCS does not support the H1B Visa for this position.
Position: IT Engineer II
Division: Innovative Solutions Group
Department: IT Engineering
Status: Full-time
Nomad GCS is currently seeking a Level II IT Engineer. Please note the Level II Expectation in red below.
Overview: Nomad Global Communication Solutions (Nomad GCS) is a leading provider of communication and response products serving a wide range of customers. Our purpose is to be the solution when every minute matters. We are seeking Electrical Engineers to help design, develop, and support the electrical systems that power Nomad's mission-critical platforms.
IT Engineers at Nomad GCS are responsible for the design, documentation, testing, and support of Technology installed in customer related projects including communications, Voice systems, Video system, Data systems and integration with mechanical and electrical subsystems. Engineers collaborate closely with Manufacturing, IT Integration, Quality, and Program Management to ensure safe, reliable, and manufacturable designs.
Depending on level (I-V), Engineers progress from learning foundational engineering practices and supporting designs to independently leading complex system architectures, mentoring others, and driving technical strategy across the organization.
Career Growth: IT Engineers at Nomad GCS progress through five levels based on demonstrated technical mastery, independence, leadership, and impact. Advancement is supported through mentorship, project ownership, and alignment with Nomad's Core Values.
Organizational Structure: Engineering is organized into Teams and Disciplines within the Innovative Solutions Division.
Teams:
o Team 1 - Standards and Modularity: Builds and maintains engineering standards, modules, templates, and rules enabling repeatability and scale.
o Team 2 - Design: Executes project-level engineering using established standards and less complex custom configurations.
o Team 3 - Advanced: Develops novel systems and resolves first-of-kind engineering challenges.
o Team 4 - Manufacturing & Industrial Engineering: Ensures manufacturability, safety, engineering intent, efficiency, and continuous improvement throughout Production.
Disciplines:
o Mechanical Engineering
o Electrical Engineering
o IT Engineering (where this role is located)
o Human Factors Engineering
o Software Engineering
An IT Engineer may be temporarily assigned to one or more of the four Teams and support Standards and Modularity, Design Engineering, Advanced Engineering, and/or Manufacturing & Industrial Engineering.
Core Responsibilities - All Levels:
  • Design, develop, and support IT systems for Nomad vehicles and platforms.
  • Create and maintain IT build documentation.
  • Ensure designs comply with applicable security and governmental compliances, safety standards, and customer requirements.
  • Support manufacturing by answering technical questions, resolving build issues, and improving design clarity.
  • Participate in design reviews, testing, validation, and root cause analysis.
  • Collaborate cross-functionally with Electrical engineering, Mechanical Engineering, Integration, Human Factor Engineering, Software Engineering, Production, Quality, and Project Management teams.
  • Apply continuous improvement principles to improve product quality, reliability, and manufacturability.
  • Uphold and model Nomad Core Values in all work.
  • Perform additional duties as assigned.

Level Expectations:
IT Engineer l - Entry / Developing
  • Support senior engineers with repetitive design tasks and documentation.
  • Exposure to at least one full product lifecycle phase (design, build, test, or release).
  • Create and update build documentation and bills of material under supervision.
  • Hands-on experience with basic tools.
  • Learn Nomad IT standards, naming conventions, and design processes.
  • Familiarity with standard Nomad equipment (data port tester, Fiber tester, multimeter) under guidance.
  • Assist with prototype builds, testing, and validation activities.
  • Experience following established procedures, checklists, and engineering change processes.
  • Respond to basic manufacturing questions with guidance.
  • Demonstrated ability to incorporate feedback and correct design or documentation errors.
  • Develop foundational knowledge of routers, switches, satellite, audio, video, and phone systems.
  • Work under close supervision while building technical competence and confidence.
  • Academic or project-based experience applying fundamental IT theory to real hardware.
    • Bachelor's degree in Computer Science or related field or 2-5 years IT support experience.
  • 0-2 years IT engineering experience.

Progression signal: Learns quickly, reduces rework, and increasingly completes tasks correctly on the first pass.
IT Engineer ll - Independent Contributor
  • Independently design IT build documentation and BOM assemblies for assigned projects.
  • Experience owning IT project design tasks end-to-end for small to mid-complexity systems.
  • Create complete, production-ready IT build documentation.
  • Hands-on involvement with prototype builds and failure investigation.
  • Experience releasing Build Documentation to manufacturing and supporting early production.
  • Regular use of and application of compliance requirements and standards (disa list and tempest requirements) with minimal oversight. Apply IT standards, and best practices to designs.
  • Support manufacturing troubleshooting and resolve moderate design issues.
  • Participate actively in design reviews and cross-functional collaboration.
  • Perform basic system-level testing and validation.
  • Demonstrate consistent quality, organization, and accountability in deliverables.
  • Demonstrated ability to estimate effort, manage priorities, and meet engineering schedules.
  • Effective written and verbal communication with manufacturing, supply chain, and peers.
  • Interface directly with customers, suppliers, or regulatory bodies as needed.
  • Bachelor's degree in Computer Science or related field or 2-5 years IT support experience; industry experience preferred.
  • 2-5 years IT engineering experience.

Progression signal: Can be trusted to deliver correct, manufacturable designs without close supervision.
IT Engineer lll - Advanced / Technical Lead
  • Lead IT design for complete systems or major complexity builds.
  • Ownership of advanced complexity projects (cost, performance, safety, reliability).
  • Troubleshoot complex IT issues and lead root cause analysis efforts, including leading technical problem-solving during production or field failures. Experience reviewing and approving other engineers' designs.
  • Optimize designs for manufacturability, serviceability, and cost.
  • Mentor IT Engineer I-II team members on technical and process topics.
  • Interface directly with customers, suppliers, or regulatory bodies as needed.
  • Demonstrate strong technical judgment and cross-functional leadership.
  • Demonstrated system-level ownership.
  • 5-8 years IT engineering experience.

Progression signal: Regularly anticipates issues before they occur and raises the technical bar for the team.
IT Engineer IV - Senior / Innovations strategic planner
  • Own IT system architecture across multiple product lines or platforms. Set IT design standards, guidelines, and best practices for the organization.
  • Experience defining system architectures reused across multiple products or programs.
  • Lead high-risk or highly complex engineering efforts from concept through production.
  • Deep familiarity with compliance, certification, and safety-critical design processes.
  • Ownership of technical decision-making where failure would have significant cost or safety impact.
  • Experience balancing competing constraints (schedule, cost, performance, manufacturability).
  • Drive design decisions impacting safety, reliability, compliance, and scalability.
  • Serve as a primary technical authority for IT systems at Nomad GCS.
  • Coach and mentor engineers across all levels.
  • Influence engineering strategy, tooling, and long-term technical direction.
  • Recognized internally as a go-to expert for complex IT challenges.
  • Proven technical knowledge.
  • 8-12+ years advanced IT engineering experience.

Progression signal: Others rely on this engineer's judgment to make irreversible or high-impact decisions.
Basic Knowledge Progression:
  • Level l: Foundational understanding of IT theory, documentation, and standards.
  • Level ll: Strong working knowledge of Audio, Video, Phone, and Data systems, codes, and manufacturing support.
  • Level lll: System-level expertise and troubleshooting mastery.
  • Level lV: Platform-level architecture and technical leadership.
  • Level V: Enterprise-level strategy, innovation, and mentorship.

Qualifications:
  • Bachelor of Computer Science degree or related field preferred. Degree must be ABET accredited.

Physical Demands:
  • Ability to stand and sit for extended periods.
  • Manual dexterity to operate office equipment.
  • Occasionally lift and/or move up to 20 pounds.
  • Occasional climbing or hands-on testing activities.
  • Ability to work in office, shop, and vehicle environments as needed.
  • Ability to work safely around energized systems when required.
  • Must be able to travel as needed on occasion.

Working Environment:
  • Combination of office, production floor, and vehicle-based environments.
  • Exposure to manufacturing noise, electrical equipment, and testing environments.
  • PPE required when entering production or testing areas.

Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines. As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws.

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