ZipRecruiter

Log In

1

Weekend Level 2 It Support Jobs (NOW HIRING)

Landus

IT Support Technician - Level 2

Humboldt, IA · On-site

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Landus

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

TeamLogic IT Richmond

Level II IT Technician

Richmond, VA · On-site

$25 - $35/hr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

Cinder LLC

IT Support Technician - Level 2

Longview, WA · On-site

$24/hr

Level 2 Support Technician Pay Rate : $24/hr+ DOE Hours: 40 hours a week Location : Onsite ... technology solutions. They are a trusted management service provider that specializes in delivering ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.

Urban Sky

IT Support Engineer

Denver, CO · On-site

Responsibilities : • Provide Tier 1 and Tier 2 IT support for employees, including troubleshooting hardware, software, and connectivity issues • Support Windows and macOS workstations across a ...

SRI

Level 2/3 IT Support Technician

East Meadow, NY · On-site

$22.25 - $30.75/hr

The Outsourced Technical Support consultants assigned will be placed in one of four categories. We ... Level/Tier 1 knowledge and/or skills PLUS: * Maintains complex information technology computer ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation ... Job requires occasional after hour and weekend escalation management and support. Client onsite ...

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA

$63K - $70K/yr

Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...

next page

Showing results 1-20

All JobsLevel 2 It Support JobsWeekend Level 2 It Support Jobs

Weekend Level 2 It Support information

See salary details

$11

$18

$26

How much do weekend level 2 it support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for weekend level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Weekend Level 2 It Support vs Weekend Help Desk Technician?

AspectWeekend Level 2 It SupportWeekend Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentOn-site or remote technical support for complex issuesHelp desk support, troubleshooting basic user problems
ResponsibilitiesAdvanced troubleshooting, network issues, hardware/software repairsResponding to user tickets, basic troubleshooting, password resets

Weekend Level 2 It Support typically handles more complex technical issues requiring advanced certifications and skills, while Weekend Help Desk Technicians focus on basic user support and troubleshooting. Both roles are essential in IT support but differ in complexity and scope.

What cities are hiring for Weekend Level 2 It Support jobs? Cities with the most Weekend Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Weekend Level 2 It Support jobs near you
IT Support Technician - Level 2

IT Support Technician - Level 2

Landus

Humboldt, IA • On-site

$20.75 - $28.25/hr

Full-time

Re-posted 8 days ago

Job description

Summary:
The IT Support Technician is responsible for providing hands-on and remote IT support across Landus locations, with a strong emphasis on field-based technical work in industrial/ag environments. This role supports end users, installs and maintains network and camera infrastructure, and helps ensure reliable connectivity across facilities. The technician will provide hands-on support, diagnose technical problems, and contribute to improving overall IT service efficiency. Landus is committed to developing talent from within, and this role provides a strong foundation for career progression in IT.
Essential Duties & Responsibilities:
Other duties may be assigned.
End-User Support & Service Desk
  • Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues
  • Assist Level 1 Support via phone and Microsoft Teams with advanced troubleshooting and guidance
  • Deliver in-person support at various Landus locations as needed
  • Clearly, concisely, and promptly document all work and customer interactions in the Kaseya AutoTask ticketing system
  • Ensure adherence to established service level agreements (SLAs)
  • Proactively communicate status updates and resolutions to end users

Field Support & Infrastructure Work
  • Travel to company locations to diagnose and resolve IT issues in office and industrial (grain elevator) environments
  • Install, configure, and troubleshoot network equipment including routers, switches, Access Points and wireless radio systems
  • Run, terminate, and test Cat5/Cat6 network cable
  • Install, configure, and maintain IP camera systems. Experience with Genetec systems is a plus
  • Assist with VoIP system setup, troubleshooting, and device deployment

Proactive Maintenance & Continuous Improvement
  • Identify and address potential issues through routine site visits and proactive assessment
  • Recommend improvements to enhance network reliability and user experience across locations
  • Collaborate with internal IT teams to reduce recurring issues and improve support processes

Customer Experience & Collaboration
  • Build strong working relationships with end users and department managers
  • Advocate for a seamless, efficient, and positive IT support experience
  • Partner with other IT teams (Backend, Dev/Data, OT/Automation) on escalated or complex issues

On-Call & Availability
  • Participate in an on-call rotation (approximately every 4-5 weeks) to provide support after-hours as needed

Documentation & Continuous Improvement
  • Create and maintain clear documentation for technical processes, troubleshooting steps, and end-user self-help resources.
  • Develop documentation aimed at reducing recurring issues and improving first-call resolution.
  • Identify and implement process improvements that reduce ticket volume and drive overall productivity.

Requirements
Position Requirements:
Education & Experience:
  • A bachelor's degree (B.S./B.A.) in Computer Science, Information Technology, or a related field is preferred.
  • An associate's degree in computer science or equivalent experience (3-6 years) with relevant IT certifications will also be considered.

Skills Required:
  • Experience with a broad range of end-user technologies, including Windows, Microsoft 365 products, and remote desktop/terminal services.
  • Strong troubleshooting skills, diagnostic abilities, and customer service orientation.
  • Ability to apply technical knowledge effectively to resolve IT-related problems.
  • Ability to terminate network cable.
  • Excellent communication skills to assist and educate end users.

Certificates, Licenses, & Registrations:
  • A valid driver's license is required, as this role involves travel to various locations.
  • Employees must adhere to the organization's motor vehicle safety policy.
  • Certifications such as CCNA, MCSE, MCTS, or ITIL are highly desirable but not required.

Physical Requirements:
  • This role involves maintaining IT equipment, including transporting, unpacking, and installing computer systems or servers.
  • The employee must be able to lift up to 40 lbs. to chest height and carry equipment up to 20 feet.
  • Ability to navigate tight maintenance spaces, stairs, and ladders as needed.
  • May require tolerance for working at heights.

Work Environment:
  • The work environment includes office settings, server rooms, and occasional customer locations.
  • Exposure to high places, outdoor conditions, and electrical equipment.
  • Noise levels are typically moderate.

Apply