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Weekend Level 2 It Support Jobs (NOW HIRING)

United Ag and Turf

IT Support

Lancaster, MA · On-site

$58K/yr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure ... What You'll Do * Provide Tier 1 and Tier 2 technical support through the ticketing system

Open Fertility

IT Support Technician

Denver, CO · On-site

$26 - $30/hr

This position mandates a high level of interaction and engagement with senior executives, doctors ... The role also required on-call support coverage and weekend remote coverage on a rotational basis.

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

Qualifications: 2+ years of experience in IT support or related role. Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

Astreya

IT Support Specialist II

Denver, CO · On-site

$19.22 - $30.35/hr

The IT Support Analyst will help in resolving a variety of technical problems. As a member of our ... Escalate complex technical problems to higher-level support teams as necessary. * Contribute to the ...

Trulieve

IT Support Tech

Clearwater, FL

$19 - $26/hr

Must be at least 21 years old and pass Level 2 Background Screening. * Willingness to travel up to ... Must be available for on-call duties, evenings, weekends, and holidays. Equal Opportunity Employer ...

Landus

IT Support Technician - Level 1

Des Moines, IA · On-site

$21 - $28.75/hr

The IT Support Technician is responsible for supporting all technology-related interfaces for ... An associate's degree in computer science or equivalent experience (1-2 years) with relevant IT ...

Gutor

IT Service Desk Level 1 Support

Houston, TX · On-site

$60K - $70K/yr

... e support sub-function is the service desk as the single contact point for end-users to record ... If L1 cannot resolve the issue, escalate to Level 2 with complete information. * Schedule time with ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ... Qualifications: • High school diploma or GED required. • Preferred: 2-5 years of demonstrated ...

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All JobsWeekend Level 2 It Support Jobs

Weekend Level 2 It Support information

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How much do weekend level 2 it support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for weekend level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Weekend Level 2 It Support vs Weekend Help Desk Technician?

AspectWeekend Level 2 It SupportWeekend Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentOn-site or remote technical support for complex issuesHelp desk support, troubleshooting basic user problems
ResponsibilitiesAdvanced troubleshooting, network issues, hardware/software repairsResponding to user tickets, basic troubleshooting, password resets

Weekend Level 2 It Support typically handles more complex technical issues requiring advanced certifications and skills, while Weekend Help Desk Technicians focus on basic user support and troubleshooting. Both roles are essential in IT support but differ in complexity and scope.

What cities are hiring for Weekend Level 2 It Support jobs? Cities with the most Weekend Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Weekend Level 2 It Support jobs near you
IT Support Specialist II

IT Support Specialist II

THE VILLAGE NETWORK

Columbus, OH • On-site

Full-time

Retirement, PTO

Posted 11 days ago

Job description

Who We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

Working The Village Network:

  • The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
  • Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
  • 232 hours (YES 29 DAYS!) of PTO offered (prorated for the first year) in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
  • 12-year history of providing annual bonuses, as well as offering PTO Buybacks.
  • Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Job Title:                                IT Support Specialist II

Reports To:                            IT Director

Direct Reports:                      None 

Summary:

As a partner in building brighter futures for youth and their families, the IT Support Specialist II provides advanced technical support to ensure reliable, secure, and high-performing technology services across The Village Network. This role serves as a Tier 2 escalation point, resolving complex technical issues, supporting enterprise systems, and collaborating closely with managed service providers and vendors. The IT Support Specialist II plays a key role in maintaining system stability, improving processes, and mentoring frontline support staff while delivering excellent customer service.

Essential Tasks, Duties, and Responsibilities:

  • Provides technical support and guidance to end users, resolving issues in coordination with an onsite MSP Partner team. Serve as the primary technical liaison for the TVN Family Services and OhioRise programs.
  • Diagnose and resolve complex issues requiring advanced support related to:
    • Workstations, laptops, mobile devices, and peripherals
    • Operating systems (Windows and/or macOS)
    • Microsoft 365 services, including Exchange Online, Teams, SharePoint, and related administrative functions.
    • Network connectivity, copiers/printers, and remote access tools
  • User setup/maintenance and account auditing
  • Provide timely, clear, and effective technical support to users in a fast-paced behavioral health environment
  • Document incidents, resolutions, and procedures accurately in the helpdesk system
  • Identify recurring issues and recommend process improvements, automation, or long-term fixes
  • Assist with onboarding and offboarding staff, including account provisioning, equipment setup, and access control.
  • Provide daily operational & technical support of virtual meetings and conferencing spaces across TVN locations.
  • Configure, manage, and troubleshoot devices using mobile device management (MDM) platforms, including policy enforcement and remediation of deployment failures.
  • Support IT security best practices, including HIPAA compliance, data privacy, and endpoint security
  • Participate in IT projects such as system upgrades, software deployments, and hardware refreshes
  • Provide occasional after-hours or on-call support as needed

Knowledge, Skills, and Abilities: 

  • Associate or bachelor’s degree in an information technology related field. Work experience considered in lieu of degree.  
  • 4-7+ years of progressive IT support experience, including escalation-level troubleshooting.
  • Experience with mobile device management platforms (e.g., Jamf, Intune).
  • Proficiency with Microsoft 365 administration and troubleshooting.
  • Anti-virus and anti-malware tools
  • Remote Desktop Protocol for server access
  • Strong problem solving and communication skills required
  • Excellent verbal and written communications skills; ability to plan, coordinate; ability to work in a consultation/collaboration with others; good decision making and evaluation skills.
  • Ability to maintain confidentiality of sensitive information.

Physical Demands:

  • Constantly operates a computer and other office productivity machinery, such as a copy machine, computer, printer, etc.
  • Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
  • Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
  • Ability to drive to locations within and outside of Ohio and be eligible for auto insurance coverage under organization’s plan.
  • Frequently required to stand and walk.  The employee must regularly lift, push, pull, and/or move up to 40 pounds.  The employee must be capable of bending, reaching, crouching, and climbing.

Disclaimer: This job description is subject to change at any time. 

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.

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