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Weekend Level 2 It Support Jobs (NOW HIRING)

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Tier 2 / Level II About TechCollective TechCollective is a worker-owned IT support cooperative. We support small and mid-sized organizations and nonprofits with responsive, security-minded ...

Weekend Project Work: As required. We Require: * 3+ years of IT support experience in a Service Desk or similar environment * Strong troubleshooting skills for Level 1 and Level 2 technical issues

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong ... weekends as needed. COMPENSATION AND BENEFITS: Pay Range: Level 1: $29.00 - $35.00 Level 2: $34.00 ...

New

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IT Support Specialist

San Diego, CA · On-site

$45K - $80K/yr

Independently troubleshoot and resolve Level 2 technical issues, including desktop support ... Solid understanding of networking concepts and IT infrastructure (e.g., IP addressing, DNS, DHCP ...

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

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Provide level I and II support for company's SaaS solutions Provide level I and II support for ... and weekends during maintenance periods and service outages Qualifications BA/BS Degree in a ...

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IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to ... After-hours and weekend work rarely occurs but is sometimes necessary. This position reports ...

Were looking for an IT Support Specialist who leads with outstanding customer service, thinks ... You must be able to diagnose problems beyond level 2 support. * Proven, customer-first mindset with ...

This position may be required to work evenings, weekends, and holidays. * This position is benefit ... Onsite Tier 1 support position with the ability to work towards and engage in Tier 2 support.

IT Support Technician

El Segundo, CA · On-site

$36 - $48.30/hr

As an IT Support Technician, you'll be the person who makes that happen on the ground. You'll own ... Level 2: $31.00 - 42.55/per hour * Level 3: $36.00 - 48.30/per hour * This role is on-site in El ...

Qualifications: 2+ years of experience in IT support or related role. Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

Must be at least 21 years old and pass Level 2 Background Screening. * Willingness to travel up to ... Must be available for on-call duties, evenings, weekends, and holidays. Equal Opportunity Employer ...

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

IT Support Technician

Belleview, FL · On-site

$19 - $26/hr

POSITION SUMMARY The IT Support Technician is the primary point of contact for all technology ... exceeds Level II scope. Systems and Infrastructure * Install, configure, and test hardware and ...

IT Support

Cranston, RI · On-site

$21 - $28.75/hr

Collaborate with other IT team members to resolve complex issues * Stay updated with the latest ... Occasional after-hours or weekend work may be required for maintenance or urgent support issues.

Essential FunctionsProvide first level of support for IT Services including software, hardware ... weekends when needed, and on call for emergency issues. Ability to lift 50 pounds at a time Must ...

IT Support Specialist II

Denver, CO · On-site

$19.22 - $30.35/hr

The IT Support Analysts will help in resolving a variety of technical problems. As a member of our ... Escalate complex technical problems to higher-level support teams as necessary. * Contribute to the ...

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Weekend Level 2 It Support information

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$26

How much do weekend level 2 it support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for weekend level 2 it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Weekend Level 2 It Support vs Weekend Help Desk Technician?

AspectWeekend Level 2 It SupportWeekend Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentOn-site or remote technical support for complex issuesHelp desk support, troubleshooting basic user problems
ResponsibilitiesAdvanced troubleshooting, network issues, hardware/software repairsResponding to user tickets, basic troubleshooting, password resets

Weekend Level 2 It Support typically handles more complex technical issues requiring advanced certifications and skills, while Weekend Help Desk Technicians focus on basic user support and troubleshooting. Both roles are essential in IT support but differ in complexity and scope.

What cities are hiring for Weekend Level 2 It Support jobs? Cities with the most Weekend Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Weekend Level 2 It Support jobs? States with the most job openings for Weekend Level 2 It Support jobs include:
IT Support Technician - Tier 2

IT Support Technician - Tier 2

TechCollective

New Orleans, LA • On-site

$52K - $64K/yr

Full-time

Medical, Dental, PTO

Posted 23 days ago

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Job description

Tier 2 Support Technician | TechCollective

  • Location: New Orleans, Louisiana.
  • Work mode: Hybrid work, with onsite visits as needed.
  • Travel: Must be able to travel to client sites when required. Access to a vehicle is required.
  • Role level: Tier 2 / Level II


About TechCollective

TechCollective is a worker-owned IT support cooperative. We support small and mid-sized organizations and nonprofits with responsive, security-minded IT services. We’re looking for a technician who enjoys solving real problems, communicating clearly, and contributing to a collaborative team culture.


Role summary

As a Tier 2 Support Technician, you’ll handle escalations and complex endpoint, identity, and networking issues across a variety of client environments. You’ll work primarily remotely, and you’ll also perform onsite support for installations, troubleshooting, and project work when required.


What you’ll do

  • Troubleshoot and resolve Windows and macOS issues remotely and onsite.
  • Own complex tickets end-to-end: triage, investigation, resolution, and follow-up.
  • Support identity and access workflows: user onboarding/offboarding, MFA issues, account access, and SSO troubleshooting.
  • Administer and troubleshoot Microsoft 365 and Google Workspace (user accounts, groups, mail, and common admin tasks).
  • Troubleshoot networking fundamentals in the field: DHCP/DNS issues, VLAN basics, Wi-Fi problems, and connectivity.
  • Deploy and support workstations, peripherals, and small office networking equipment.
  • Use RMM tooling and scripts to standardize, remediate, and improve fleet health.
  • Document work clearly: ticket notes, time entries, client-facing updates, and internal runbooks.
  • Collaborate with peers on projects and continuous improvement; participate in co-op operations and meetings.


Required qualifications

  • 2+ years of professional desktop support experience (Tier 2 / Level II or equivalent).
  • Strong troubleshooting skills on Windows and macOS.
  • Comfortable with core networking concepts (DHCP, DNS, VLANs) and practical troubleshooting.
  • Excellent written and verbal communication; confident interacting with clients.
  • Strong ticket hygiene: accurate notes, time entries, and timely updates.
  • Ability to travel to client sites as needed (reliable transportation and willingness to be onsite).
  • Self-directed and dependable: can prioritize work, ask for help when needed, and follow through.


Preferred / nice-to-have

  • Experience in an MSP environment (or similarly fast-paced multi-client support role).
  • Familiarity with PSA/RMM tools (e.g., Autotask, Datto RMM) or equivalents.
  • JumpCloud (or similar IAM/MDM) experience: device enrollment, policies, and MFA troubleshooting.
  • Networking platform experience (e.g., UniFi) and basic firewall/switch/wifi troubleshooting.
  • Windows Server fundamentals (AD, GPO, file shares/permissions).
  • Backup troubleshooting (endpoint and cloud).
  • Basic scripting/automation mindset (PowerShell and/or Bash).
  • VoIP troubleshooting experience (as applicable).


Compensation and benefits

  • Salary range: $52,000–$64,000 (commensurate with experience; may vary by location).
  • Health and dental insurance contribution (50% employer-paid).
  • Flexible, collaborative work environment and professional development.
  • Generous paid time off
  • Path to co-op membership/ownership for successful hires, with equity and potential patronage/dividends over time.


How to apply

Please send a resume and a short note describing your favorite open source project. If you have links to relevant projects, documentation, or scripts, include them.

Company Description

TechCollective is a worker-owned IT support cooperative. We support small and mid-sized organizations and nonprofits with responsive, security-minded IT services. We’re looking for a technician who enjoys solving real problems, communicating clearly, and contributing to a collaborative team culture.