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Telecommute Level 2 It Support Jobs (NOW HIRING)

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

Partial telecommuting is an option for the right candidate. However, we're also open to remote or ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

Mid-States Bolt & Screw

IT Tech Level 2

Burton, MI · Hybrid

$18.25 - $24.75/hr

IT Support Technician II Mid-States Bolt amp; Screw *Great benefits package, hybrid work ... Someone who can independently handle most Level 1 issues * A problem solver who investigates before ...

Base8

IT Support Specialist

Studio City, CA

Information Technology Job Summary The IT Support Specialistis responsible forproviding ... Coordinate with Level 1, Level 2, and infrastructure support teams * Track ticket progress and ...

MBX Biosciences

IT Technician II

Burlington, MA · On-site

End User & Helpdesk Support (Level 2) * Serve as primary responder for IT support requests across onsite and remote employees * Troubleshoot and resolve intermediate hardware, software, and ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

They are seeking an IT Support Specialist to provide technical support for their offices, assist ... Responsibilities : • Provide Level 1 and Level 2 technical support for desktops, laptops, mobile ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70 ... Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, and ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

There are three levels (I, II, and III) within the IT Support Technician class. Each is distinguished by its assigned role, skill and experience level and the amount of training and supervision ...

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Telecommute Level 2 It Support information

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How much do telecommute level 2 it support jobs pay per year?

As of Jun 11, 2026, the average yearly pay for telecommute level 2 it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
Telecommute Level 2 It Support jobs near you

IT Support Professional

Invision Technologies

Tifton, GA

$35K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

*This opening is based out of our Tifton, GA location*
Position Summary:
Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to communicate with clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, innovative, organized, flexible, and consistent in maintaining our high-quality standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.
Responsibilities & Duties:
  • Serve as front-line IT support for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support.
  • Provide both in-person and remote support to clients and serve as the first point of escalation for issue reporting.
  • Offer our clients a true “white-glove” support experience and exceed their expectations.
  • Install and configure hardware and software components to ensure usability and optimal performance.
  • Work with counterpart technicians and clients for developing solutions to meet client needs.
  • Create and maintain thorough documentation and configurations within company tools.
  • Identify and implement automation and continuous process improvement opportunities.
  • Interface with third-party vendors as a liaison between client and vendor.
  • Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services clients.
  • Other duties as assigned.

Knowledge, Skills & Personal Qualities:
  • Demonstrate excellence in customer service.
  • Ability to identify simple to complex problems and analyze them for triage or solution.
  • Demonstrate problem-solving strategies and practical knowledge.
  • Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures.
  • Advanced knowledge of computer systems, including hardware, software, OS, and peripherals.
  • Working knowledge of networking fundamentals and hardware.
  • Knowledge of cybersecurity fundamentals.
  • Demonstrated ability to work in a fast-paced environment.
  • Time management, organization, and communication are vital.

Required Qualifications:
  • A high school diploma or equivalent is required.
  • 1-year computer and/or network support experience.
  • Exceptional written and verbal communication skills.
  • Ability and desire to learn and adapt quickly.
  • Exceptional customer service skills.
  • Attention to detail.

Preferred Qualifications:
  • Advanced level degree or certifications are desired.
  • Preferred certifications: Comptia A+, Network+, Security+, any Microsoft.
  • Managed Service Provider experience.
  • Use of PSA/Ticketing system experience.
  • Experience as a tier 1-2 IT Support Specialist.
  • Working knowledge of O365, Azure, Sharepoint.

Benefits:
  • Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability.
  • Employer-provided life insurance at no cost to the employee.
  • 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service.
  • Monthly mobile phone stipend.
  • Career path after 6 months to outline future career growth.
  • Eighteen days of paid time off annually.
  • Salary commensurate with experience, range of $35,000 - $60,000.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.

About Invision Technologies:

Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com.