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Telecommute Level 2 It Support Jobs (NOW HIRING)

Tier 2 - IT Engineer MN

Eagan, MN · On-site

$55K - $75K/yr

Provide IT support to internal and external customers * Troubleshoot and resolve IT related ... Proven experience working as a Tier 2 IT engineer for at least 3 years * Excellent customer service ...

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

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IT Technician - Level 2 (Advanced) Office Machines Company, Inc. Full-Time | Hourly | Overtime ... Local remote and onsite business-client support * Owner-led, family-operated company About Office ...

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

IT Engineer, Tier 2 NJ

Howell, NJ · On-site

$50K - $70K/yr

Provide IT support to internal and external customers * Troubleshoot and resolve IT related ... Proven experience working as a Tier 2 IT engineer for at least 3 years * Excellent customer service ...

OverviewJST is currently seeking a IT Support Specialist to join our team. This is a full-time ... IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND Required Clearances and ...

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Tier 2 IT Technician

Murfreesboro, TN · On-site

$65K - $75K/yr

In addition to day-to-day support, this role takes ownership of complex troubleshooting, small ... Reduce escalations to senior engineers by resolving issues at the Tier 2 level * Maintain accurate ...

IT Support Technician I

Bend, OR

$25 - $34.25/hr

Level 2 generally handles break\/ fix, configuration issues, troubleshooting, software ... Telecommuting : Option to apply for approval to telecommute \- awarded on a case\-by\-case basis ...

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte ... Serve as an advanced escalation point for complex Service Desk issues at approximately Tier 2.5 ...

IT Support Technician

Eloy, AZ · On-site

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

Showing results 21-40

Telecommute Level 2 It Support information

See salary details

$32.5K

$65.9K

$106.5K

How much do telecommute level 2 it support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecommute level 2 it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

Tier 2 - IT Engineer MN

Tech-Keys

Eagan, MN • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Description
**THIS IS NOT A REMOTE POSITION**
Tech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. The ideal candidate will provide technical support to our customers and consistently strive for quality service delivery. The successful candidate will be able to troubleshoot and resolve our customers' IT related issues.
Responsibilities:
  • Provide IT support to internal and external customers
  • Troubleshoot and resolve IT related inquiries and problems
  • Maintain and update our knowledge base and technical documents
  • Ensure service delivery quality at all times

Requirements
  • Proven experience working as a Tier 2 IT engineer for at least 3 years
  • Excellent customer service and communication skills
  • Excellent problem solving and analytical skills
  • Ability to explain technical solutions in a clear and understandable manner
  • Experience in 365 administration
  • Networking experience
  • Experience trouble shooting printers
  • Experience with Azure
  • Experience with datto
  • Degree in Information Technology is a plus
  • MS - 102 certification is a plus
  • MD - 102 certification is a plus

Expected Outcomes
  • Work on 15-20, and resolve 12- 14 Tier 2 tickets each day
  • Provide the best possible solution to clients
  • Maintaining clear communication with clients
  • Keeping assigned tickets organized and updated
  • Periodic assignment of afterhours oncall support
  • Periodic visits onsite at our clients

Compensation & Benefits
  • $55,000.00 - $75,000.00/ Year, based on experience
  • Health, Dental, Vision & other additional benefits
  • 401K (With 4% Match) eligible after 90 Days
  • Generous PTO

Tech-Keys has been named an NJ Top Workplace four years in a row, and that's no accident. As a growing, industry-leading Managed Service Provider, we're deeply committed to a culture that prioritizes care; for our clients and for each other. Tech-Keys may be the right place for you if you're looking for a place where your work matters and your people genuinely have your back.
Interview Process
  • Apply to the position, upload your resume, and answer the questions in the application.
  • Upon reviewing your resume, we'll send you an email with a link to a perform a one-way video interview.
  • Upon reviewing the video interview, we'll email you asking to setup an in-person interview.
  • After the interview we will email you asking for references.
  • We will call you letting you know our decision and discuss compensation.
  • At any point during this process if we feel you will not be a fit, we will let you know, we do not leave applications unanswered!