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Telecommute Level 2 It Support Jobs (NOW HIRING)

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

They are seeking an IT Support Specialist to provide technical support for their offices, assist ... Responsibilities : • Provide Level 1 and Level 2 technical support for desktops, laptops, mobile ...

We are looking for professionals to help us manage and modernize the IT infrastructure that drives ... Require anyone of the following IAT Level I (A+ CE, CND, Network+ CE, SSCP, CCNA Security) and CE ...

New

Health insurance * Paid time off Basic Functions: * IT Support relating to technical issues ... Technical support at the server level: Active Directory, DNS, DHCP, and IIS. * Technical support at ...

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

IT Support Specialist

Bellmore, NY · On-site

$70K - $80K/yr

We're looking for an IT Support Specialist who leads with outstanding customer service, thinks ... You must be able to diagnose problems beyond level 2 support. * Proven, customer-first mindset with ...

The IT Support role provides technical assistance, troubleshooting, and system support to ensure ... What You'll Do * Provide Tier 1 and Tier 2 technical support through the ticketing system

New

Analyst, IT Support

Lombard, IL · On-site

$50K - $65K/yr

This position provides both first and second level IT support, designs and implements solutions ... Required Minimum Years Experience: * 2+ years of modern systems management * 2+ years of ...

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Telecommute Level 2 It Support information

See salary details

$32.5K

$65.9K

$106.5K

How much do telecommute level 2 it support jobs pay per year?

As of Jun 13, 2026, the average yearly pay for telecommute level 2 it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:

Mid-Level IT Support

ModusLights Technologies

Syracuse, NY • On-site

$21.25 - $29.25/hr

Full-time

Posted 16 days ago


Job description

Job Description
  • Provide timely and effective technical support to end-users via various channels (e.g., email, phone, in-person) for hardware, software, and network-related issues.
    Track, prioritize, and resolve IT incidents and service requests using our ticketing system, ensuring that all issues are resolved within established service level agreements (SLAs).
  • Diagnose and resolve technical issues related to desktops, laptops, mobile devices, printers, and other hardware/software components.
  • Create, modify, and deactivate user accounts in various systems (e.g., Active Directory, email, applications) as per company policies.
  • Install, configure, and update software applications and operating systems on end-user devices.
  • Assist in the procurement of IT hardware and maintain accurate inventory records.
  • Ensure that all systems and devices are compliant with company security policies and assist in implementing security best practices.
  • Work closely with other IT team members and departments to implement and support IT solutions.

Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Minimum of 3 above years proven experience in providing IT support in a professional environment.
  • Proficient in Windows and/or macOS operating systems.
  • Familiarity with Microsoft Office Suite and other common business applications.
  • Basic networking knowledge (e.g., TCP/IP, DNS, DHCP).
  • Experience with troubleshooting hardware and software issues.
  • Ability to analyze and resolve complex technical issues independently.

Qualified and Interested candidates can forward their CVS to uunyime@modus-lights.com using the job tittle as the subject of the
mail.