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Telecommute Level 2 It Support Jobs (NOW HIRING)

Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations. * Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our ...

IT Support Technician

Wickliffe, OH

$36K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Telecommuting or remote arrangements will not be considered. Essential Job Functions: * Develop and ... senior level management and present to the end-user. * Experience using Microsoft technologies ...

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IT Support Specialist/Staff Associate II

Queens, NY · On-site

$70K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associate II beginning October 1, 2026. The initial appointment is for six months, with the ... Work with university-level IT support team to resolve network, email, and other issues. * Handle ...

AV Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

... IT Support Lead - Level 2 or other designated support teams as appropriate. The role requires a strong customer service orientation, foundational technical troubleshooting skills, and the ability to ...

IT Support Technician

Tucson, AZ · On-site

$32 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

... IT Helpdesk Specialist - Level 2 to join our growing team! In this role, you'll be the go-to expert ... Provide Level 2 technical support for hardware, software, and network-related issues escalated from ...

New

IT Support

Tucson, AZ · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works closely with global IT services organization to ensure site IT support and services are ... Level Working Knowledge: Extensive Experience Assesses the current technology environment ...

New

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

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Executive IT Technician: VIP Support Specialist

Washington, DC · On-site

$70K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Premiere IT Support: Deliver outstanding Tier II IT support to identified USDA CEC VIP users, ensuring adherence to service level agreements (SLAs). * Efficient Problem Resolution: Quickly and ...

IT Support

Tucson, AZ

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works closely with global IT services organization to ensure site IT support and services are ... Level Working Knowledge: Extensive Experience • Assesses the current technology environment ...

HCTec is seeking an IT Support Analyst II who will be responsible for providing technical support and assistance to employees and clients. The ideal candidate will ensure that systems and software ...

IT Systems Support Technician

Johns Creek, GA · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support our CMMC Level 2 compliance program in coordination with our MSP and external compliance partner Required * 2-4 years of hands-on IT support experience in a business environment * Solid ...

IT Support Engineer 2

Houston, TX · On-site

$55K - $105K/yr

In the role of IT Support Engineer II, you will be instrumental in delivering high-quality ... Be an integral point for ticket escalation for higher level issues. * Accepts tickets through ...

Qualifications: 2+ years of experience in IT support or related role. Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

Qualifications: • 2+ years of experience in IT support or related role. • Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network ...

Showing results 41-60

Telecommute Level 2 It Support information

See salary details

$32.5K

$65.9K

$106.5K

How much do telecommute level 2 it support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for telecommute level 2 it support in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

IT Help Desk Support - Level II

K2 Staffing, LLC

Cleveland, OH

$24 - $28/hr

Full-time

Re-posted 4 days ago


Job description

Summary

Our client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of a Help Desk Support Level II Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
  • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Network firewall and switch administration and maintenance.
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
  • Having worked in an MSP environment is a plus!
  • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 2-3 years of experience in a client-facing environment such as sales engineering
  • Connectwise RMM and Autotask PSA Experience a plus
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.