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Internship It Support Level 1 Jobs (NOW HIRING)

710 Labs

IT Support Specialist

River Rouge, MI · On-site

$55K - $65K/yr

Provide level 1 to level 2 support to company staff * Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP, IT * Develop and implement IT processes and procedures

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... Resolve Level 1 & 2 support tickets for users in both Canada and the United States. * Participate ...

L3HHCM20

IT Support Technician

Melbourne, FL · On-site

$68K - $127K/yr

This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...

ProTek IT Solutions

Be Seen First

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

Requires a firm grasp of Layer 1-7 networking. * Able to implement more advanced firewall features ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Basic Functions: * IT Support relating to technical issues involving Microsoft's core business ... Technical support at the server level: Active Directory, DNS, DHCP, and IIS. * Technical support at ...

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

This internship is designed to provide hands-on experience in enterprise IT support, infrastructure operations, customer service, cybersecurity awareness, documentation, and technology lifecycle ...

Cumming Group

IT Support Technician

Murrieta, CA

$24.04 - $28.85/hr

We are one of the fastest-growing project and cost management consultancies in the United States ... The IT Support Technician is the initial support level responsible for internal technical support ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

We are one of the fastest-growing project and cost management consultancies in the United States ... The IT Support Technician is the initial support level responsible for internal technical support ...

EWF

IT Support

Artesia, NM · On-site

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

Parry Labs, LLC

IT Support Technician

Plano, TX · On-site

$20.75 - $28.50/hr

Provide level-1 IT support to users at all Parry Labs locations. * Monitor and respond to helpdesk incidents and requests across multiple support channels (i.e. email, self-service, phone, and walk ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

The internship pairs hands-on exposure to real-world IT support with a structured set of learning ... Learning Objectives: 1. Develop a foundational understanding of IT service desk operations ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

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Internship It Support Level 1 information

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How much do internship it support level 1 jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship it support level 1 in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an internship IT support level 1 do?

As an IT Support Level 1 intern, you'll primarily address basic technical issues such as password resets, printer malfunctions, software installation, and troubleshooting connectivity problems. You may also assist employees with setting up new workstations and provide guidance on common applications like email and office productivity tools. This role often involves creating and managing help desk tickets, escalating more complex problems to senior technicians, and communicating solutions clearly to non-technical users. It's a great opportunity to develop hands-on experience with common IT systems while learning how to prioritize and manage multiple requests in a professional environment.

What are the key skills and qualifications needed to thrive as an internship IT support level 1?

To thrive as an Internship IT Support Level 1, you need a basic understanding of computer hardware, software troubleshooting, and commonly used operating systems, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills are crucial for efficiently resolving user issues, supporting team productivity, and building foundational experience in IT.

What is the difference between Internship It Support Level 1 vs Help Desk Technician?

AspectInternship It Support Level 1Help Desk Technician
CredentialsOften no formal certification required; some may have basic IT certificationsTypically requires CompTIA A+ or similar certifications
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, customer-facing
Industry UsageCommon in training programs and early career stagesStandard support role across various industries

Internship It Support Level 1 positions are usually entry-level, learning-focused roles often held by students or recent graduates. Help Desk Technicians are more experienced support staff responsible for resolving user issues, often requiring certifications like CompTIA A+. While both roles involve basic troubleshooting, Help Desk Technicians typically handle more complex problems and have greater responsibilities.

What is an internship IT support level 1?

Internship IT Support Level 1 positions are entry-level roles designed for students or recent graduates who are interested in starting a career in information technology. In these roles, interns typically assist with basic technical support tasks such as troubleshooting hardware and software issues, setting up user accounts, and providing assistance to employees with IT-related problems. The internship allows individuals to gain practical experience, develop technical skills, and understand the day-to-day operations of an IT support team. It's a valuable opportunity to build a foundation for more advanced IT positions in the future.
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Internship It Support Level 1 jobs near you
Infographic showing various Internship It Support Level 1 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

Level 1 IT Help Desk Tech Support

Morris Business Solutions

Duncan, SC • On-site

$35K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Are you a tech-savvy individual looking to jumpstart your career in the world of Information Technology? We have an exciting opportunity for a Level I IT Support Specialist to join our dynamic team. As a Level I IT Support Specialist, you will play a vital role in providing technical assistance and support to our internal employees, ensuring their technology-related issues are resolved promptly and efficiently. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position – this must be worked on-site.

Who is Morris Business Solutions:

Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. As a Premier Platinum dealer for Xerox and Kyocera, we provide cutting-edge technology solutions to businesses by providing computers, servers, cyber security, telephones, copiers, faxes, printers, and Managed IT Services. Morris Business Solutions is a family-run business, and we treat all our employees like family. Join our team and take our business to new heights!

Responsibilities / Qualifications:

  • Provide first-level technical support to end-users via phone, email, or in person

  • Maintain accurate records of all support requests and resolutions in our ticketing system

  • Ability to handle multiple tasks in rapid succession

  • Diagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices

  • Must have a valid driver’s license

  • Must maintain a clean driving record

  • Must be physically capable of performing job duties and be able to lift a minimum of 20 lbs

  • Strong problem-solving skills and a passion for technology

  • Maybe asked to participate in training and development opportunities as necessary

Highly Preferred Skills:

  • 1 year or more experience in IT field

  • IT related Associates or Bachelor’s Degree, or comparable experience

  • Experience working with active directory, VPN, and SQL servers

  • Experience with installation, configuration and monitoring of small networks and firewalls

  • Experience with MSP

  • Experience supporting users with Office 365 applications (to include MS Teams)

  • Experienced with FM Audit a plus

  • Experience with IP Phones

We offer a competitive salary plus a lucrative commission and bonus structure. We also have a generous benefits package including:

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • 401K Matching

  • Life Insurance

  • Paid Time Off

  • Holiday Pay

  • Training and Development Opportunities

  • Presidents Club Trip for highest rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, and Key West.