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Help Desk Computer Technician Jobs (NOW HIRING)

City of Neenah

Help Desk / Computer Technician

Neenah, WI · On-site

$50.60K - $72.33K/yr

The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user ...

Midwest Productions

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Computer Technician II

Waukesha, WI · On-site

$55K - $65K/yr

Job Overview The Computer Technician is responsible for managing standard network infrastructure, resolving help desk tickets, and troubleshooting hardware and software systems Responsibilities

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

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How much do help desk computer technician jobs pay per hour?

As of May 29, 2026, the average hourly pay for help desk computer technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Computer Technician, and why are they important?

To thrive as a Help Desk Computer Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving abilities help technicians deliver effective support and build user trust. These skills ensure timely resolution of technical problems and maintain smooth IT operations in any organization.

What are some common challenges faced by Help Desk Computer Technicians, and how can they effectively manage them?

Help Desk Computer Technicians often encounter challenges such as troubleshooting a wide variety of technical issues, handling multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To manage these challenges effectively, technicians benefit from strong problem-solving skills, clear communication, and the ability to prioritize tasks based on urgency. Collaborating with team members and staying updated on the latest technology trends also helps ensure efficient support and continuous professional growth.

What does a Help Desk Computer Technician do?

A Help Desk Computer Technician provides technical support and troubleshooting assistance to users experiencing hardware, software, or network issues. They respond to help desk tickets, diagnose problems, and offer solutions either remotely or in person. These technicians also help with installing and configuring computer systems, maintaining IT equipment, and ensuring that all users can work efficiently. Their role is essential for keeping an organization’s technology running smoothly and minimizing downtime.

What is the difference between Help Desk Computer Technician vs Technical Support Specialist?

AspectHelp Desk Computer TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, on-site or remoteCall centers, remote support
Primary ResponsibilitiesDiagnose and resolve hardware/software issuesAssist with software troubleshooting and user support
Industry UsageIT support, tech companies, corporateIT, telecommunications, customer service

Help Desk Computer Technicians focus on diagnosing hardware and software problems, often providing on-site or remote support. Technical Support Specialists typically handle software issues and user inquiries, often via phone or remote access. Both roles require similar certifications and work in IT support environments, but their primary tasks and interaction methods differ slightly.

More about Help Desk Computer Technician jobs
What cities are hiring for Help Desk Computer Technician jobs? Cities with the most Help Desk Computer Technician job openings:
What job categories do people searching Help Desk Computer Technician jobs look for? The top searched job categories for Help Desk Computer Technician jobs are:
Help Desk Computer Technician jobs near you
Help Desk / Computer Technician

Help Desk / Computer Technician

City of Neenah

Neenah, WI • On-site

$50.60K - $72.33K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 18 days ago

Job description

City of Neenah Mission: "We strengthen our community by building on the past, owning the present, and stewarding the future together." City of Neenah Core Values: Pursue Growth-Individual development positively influences the community. Encourage Innovation-Anticipate change. Embrace creativity and inspire ideas

Cultivate Collaborative Relationships-Succeed by fostering mutual respect as we grow and work together. Engage with Our Community-Acknowledge people. Hear people.

Include people. Position Overview: The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user departments to configure and troubleshoot software and hardware. The work is performed under the direction of the Information Systems Director.

Responsibilities Provides technical support across departments; escalates issues as needed Installs, configures, and maintains end-user hardware and software Manages inventory of devices, cables, and technology supplies Develops knowledge base articles and end-user training materials Assists with user accounts, environments, and network security access Supports VoIP systems and mobile device management Assists with staff training on applications and cybersecurity practices Supports security tools, monitoring, and issue resolution Assists with network connectivity, infrastructure, and troubleshooting (wired, fiber, wireless) Cross-trains with team members to ensure coverage Documents procedures and trains users on systems and processes Maintains technical knowledge through ongoing training Available for after-hours support and adheres to attendance expectations Locate the Job Description for further detail at: https://www.governmentjobs.com/careers/neenahwi/classspecs Requirements Associate's degree in Computer Science, Management Information Systems, or related field 2 years professional information systems experience preferred Valid Driver's License Wage/Hours Full Pay Range: $25.95 -$37.09 with an expected hiring range of $25.95-$31.02 ($50,602.50-$60,489.00) depending on qualifications. The City of Neenah offers a comprehensive benefits package, including: Health, dental, and life insurance. Participation in the Wisconsin Retirement System (WRS)

Paid holidays, sick leave, and vacation. Application Process: Interested candidates should submit an online application and resume as soon as possible. Position will remain open until filled, so candidates are encouraged to submit their application materials as soon as possible.

The City of Neenah is committed to providing everyone with fair and equal treatment. If you share this same desire, are seeking a meaningful career in public service, and want the opportunity to make a difference in your community, we invite you to consider a career with us. We are committed to the principles of equity and inclusion and actively seek and encourage applications from persons with diverse backgrounds, experiences, and ideas.

The City of Neenah is an Equal Opportunity Employer.

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