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Help Desk Computer Technician Jobs (NOW HIRING)

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

Are you a talented and experienced computer technician looking for an exciting opportunity to showcase your skills? Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... The NOC Technician will be an IT professional who provides technical assistance on computer systems ...

RK Supply

Help Desk Technician

Midland, TX · On-site

$19 - $25.50/hr

Help Desk Technician We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or ...

FLATLAND HOLDINGS LLC

Help Desk Technician

Midland, TX · On-site

$19 - $25.50/hr

Help Desk Technician We are looking for a help desk technician to join our IT team to provide technical support and assistance to our users who have issues with their computer systems, software, or ...

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Help Desk Computer Technician information

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How much do help desk computer technician jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for help desk computer technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI tools are increasingly used to assist help desk computer technicians by automating routine tasks, such as password resets and troubleshooting common issues. However, AI does not fully replace help desk roles, as human intervention is still needed for complex problems, customer communication, and decision-making. Help desk technicians with skills in troubleshooting, customer service, and familiarity with AI tools remain essential in IT support environments.

What does a helpdesk technician do?

A help desk computer technician provides technical support to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or in person, document solutions, and may use tools like ticketing systems and diagnostic software to ensure efficient service.

What jobs pay $2000 a day?

Help Desk Computer Technicians typically do not earn $2000 a day; such high daily rates are usually associated with specialized roles like IT consultants, cybersecurity experts, or freelance contractors with advanced skills and certifications. These roles often require extensive experience, certifications, and the ability to work independently or on short-term projects for high-paying clients.

Are help desk technicians in demand?

Help desk computer technicians are in steady demand due to ongoing reliance on technology and the need for technical support in various organizations. Employment in this field is expected to grow as companies upgrade systems and require skilled workers to troubleshoot hardware and software issues, often requiring certifications like CompTIA A+ and familiarity with remote support tools.

What is the difference between Help Desk Computer Technician vs Technical Support Specialist?

AspectHelp Desk Computer TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, on-site or remoteCall centers, remote support
Primary ResponsibilitiesDiagnose and resolve hardware/software issuesAssist with software troubleshooting and user support
Industry UsageIT support, tech companies, corporateIT, telecommunications, customer service

Help Desk Computer Technicians focus on diagnosing hardware and software problems, often providing on-site or remote support. Technical Support Specialists typically handle software issues and user inquiries, often via phone or remote access. Both roles require similar certifications and work in IT support environments, but their primary tasks and interaction methods differ slightly.

What are some common challenges faced by Help Desk Computer Technicians, and how can they effectively manage them?

Help Desk Computer Technicians often encounter challenges such as troubleshooting a wide variety of technical issues, handling multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To manage these challenges effectively, technicians benefit from strong problem-solving skills, clear communication, and the ability to prioritize tasks based on urgency. Collaborating with team members and staying updated on the latest technology trends also helps ensure efficient support and continuous professional growth.

What are the key skills and qualifications needed to thrive as a Help Desk Computer Technician, and why are they important?

To thrive as a Help Desk Computer Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving abilities help technicians deliver effective support and build user trust. These skills ensure timely resolution of technical problems and maintain smooth IT operations in any organization.

What does a Help Desk Computer Technician do?

A Help Desk Computer Technician provides technical support and troubleshooting assistance to users experiencing hardware, software, or network issues. They respond to help desk tickets, diagnose problems, and offer solutions either remotely or in person. These technicians also help with installing and configuring computer systems, maintaining IT equipment, and ensuring that all users can work efficiently. Their role is essential for keeping an organization’s technology running smoothly and minimizing downtime.
More about Help Desk Computer Technician jobs
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Help Desk Computer Technician jobs near you
Help Desk / Computer Support Technician 1

Help Desk / Computer Support Technician 1

Triplenet Technologies, Inc.

Seattle, WA

$19/hr

Other

Posted 6 days ago

Job description

The Helpdesk Temp assists in supporting computer applications, provides professional client service, and helps maintain a friendly environment that is conducive to advancing education. They assist in resolving technical problems relating to workstations and the use of networked systems. Typical work includes assisting users with log-on errors, printer malfunctions, setup of computers and peripherals, and escalation of more complex problems. Working with other Support Desk staff they support our staff and faculty, and support the ongoing mission and strategic plan of the client.
Responsibilities:
This position is supervised by the Service Desk Lead, who reports to the Assistant Director of Learning and Information Technologies. Work assignments are directed by the Service Desk Lead to meet the needs of the Service Desk Team.
Work with the Service Desk Lead and Service Desk Specialists in providing high quality customer service.
Interact with faculty, staff, and students on the phone, by email, and in person to provide information and resolve technical problems.
Assist faculty's use of classroom instructional technologies.
Create, manage and resolve technical issues in a Helpdesk Ticket Tracking System.
Learn, deploy, and operate software common to Microsoft Windows and Macintosh operating systems.
Provide technical assistance and training to Faculty, Staff, and Students one on one.
Following documented procedures and instructions from Support Specialists, configure, deploy, and support cell phones, tablets, laptops, and other mobile devices.
REQUIREMENTS:
One year of experience involving the use of computerized information systems or equivalent education/experience.
Working knowledge of Modern Windows and Macintosh operating systems and common desktop applications such as Word, Excel, Outlook, and PowerPoint.
Ability to work responsibly with or without direct supervision to accomplish assigned tasks.
Can work with a wide range of individuals and personalities.
Good professional written and oral communications skills.
Willing to learn new software packages and technologies.
DESIRED:
Technical support experience in the Higher Education or Medical industry.
Skills Requested:
Other Details:
Schedule- 50%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm |
Location- Seattle Campus
Estimated Duration of Assignment- 01/29/18 - 04/30/18
Pay: $19 per hour
Triplenet Technologies logo

About Triplenet Technologies

Sourced by ZipRecruiter

TripleNet Technologies, has been helping selected clients since 1997. Client firms range from Fortune 100 companies to new ventures and privately held firms. Our staff has over 14 years experience in completing projects for IT, Sales, Customer Service, Technical Support, Marketing, Shipping, Accounting, and Software Engineering. We have significant experience in technology management and deployment of complex information technologies.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Seattle, WA, US

Year founded

1997

Social media

Facebook

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