ZipRecruiter

Log In

1

Help Desk Computer Technician Jobs (NOW HIRING)

TriOptus LLC

Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the ... Candidates with a college degree in computer science, network administration, or computer ...

Rivell

Computer Technician

Sewell, NJ · On-site

$50K - $60K/yr

Computer Technician. LOCAL APPLICANTS ONLY, PLEASE! Company Description: Recently named one of Inc ... Experience providing technical support in a help desk or service desk environment. * Strong ...

Suzor IT

Help Desk Technician

East Walpole, MA · On-site

Providing basic computer training. Help Desk Technician Requirements: * 2+ years of customer ... service experience. * Relevant License/Certification - CompTIA A+ (Preferred) * Excellent written ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...

Suzor IT

Help Desk Technician

Lunenburg, MA · On-site

Providing basic computer training. Help Desk Technician Requirements: * 2+ years of customer ... service experience. * Relevant License/Certification - CompTIA A+ (Preferred) * Excellent written ...

The Arc of Schuyler

Help Desk Technician

Elmira, NY

$19 - $21.85/hr

Your expertise will be instrumental in resolving network and computer system issues, diagnosing ... To excel as a Help Desk Technician at The Arc of Chemung-Schuyler, candidates should ideally ...

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories ... Act as the initial point of contact for Regent University computer users. Respond to support calls ...

Regent University

Help Desk Technician

Virginia Beach, VA

$19 - $25.50/hr

Help Desk Technician Apply now Job no: 50000400 Work type: Full time Location: Virginia Beach ... Act as the initial point of contact for Regent University computer users. Respond to support calls ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and ... You should have the ability to diagnose and resolve technical issues, both computer and network ...

next page

Showing results 1-20

All JobsHelp Desk Computer Technician Jobs

Help Desk Computer Technician information

See salary details

$12

$23

$33

How much do help desk computer technician jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for help desk computer technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI tools are increasingly used to assist help desk computer technicians by automating routine tasks, such as password resets and troubleshooting common issues. However, AI does not fully replace help desk roles, as human intervention is still needed for complex problems, customer communication, and decision-making. Help desk technicians with skills in troubleshooting, customer service, and familiarity with AI tools remain essential in IT support environments.

What does a helpdesk technician do?

A help desk computer technician provides technical support to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or in person, document solutions, and may use tools like ticketing systems and diagnostic software to ensure efficient service.

What jobs pay $2000 a day?

Help Desk Computer Technicians typically do not earn $2000 a day; such high daily rates are usually associated with specialized roles like IT consultants, cybersecurity experts, or freelance contractors with advanced skills and certifications. These roles often require extensive experience, certifications, and the ability to work independently or on short-term projects for high-paying clients.

Are help desk technicians in demand?

Help desk computer technicians are in steady demand due to ongoing reliance on technology and the need for technical support in various organizations. Employment in this field is expected to grow as companies upgrade systems and require skilled workers to troubleshoot hardware and software issues, often requiring certifications like CompTIA A+ and familiarity with remote support tools.

What is the difference between Help Desk Computer Technician vs Technical Support Specialist?

AspectHelp Desk Computer TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, on-site or remoteCall centers, remote support
Primary ResponsibilitiesDiagnose and resolve hardware/software issuesAssist with software troubleshooting and user support
Industry UsageIT support, tech companies, corporateIT, telecommunications, customer service

Help Desk Computer Technicians focus on diagnosing hardware and software problems, often providing on-site or remote support. Technical Support Specialists typically handle software issues and user inquiries, often via phone or remote access. Both roles require similar certifications and work in IT support environments, but their primary tasks and interaction methods differ slightly.

What are some common challenges faced by Help Desk Computer Technicians, and how can they effectively manage them?

Help Desk Computer Technicians often encounter challenges such as troubleshooting a wide variety of technical issues, handling multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To manage these challenges effectively, technicians benefit from strong problem-solving skills, clear communication, and the ability to prioritize tasks based on urgency. Collaborating with team members and staying updated on the latest technology trends also helps ensure efficient support and continuous professional growth.

What are the key skills and qualifications needed to thrive as a Help Desk Computer Technician, and why are they important?

To thrive as a Help Desk Computer Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving user issues efficiently. Strong communication, patience, and problem-solving abilities help technicians deliver effective support and build user trust. These skills ensure timely resolution of technical problems and maintain smooth IT operations in any organization.

What does a Help Desk Computer Technician do?

A Help Desk Computer Technician provides technical support and troubleshooting assistance to users experiencing hardware, software, or network issues. They respond to help desk tickets, diagnose problems, and offer solutions either remotely or in person. These technicians also help with installing and configuring computer systems, maintaining IT equipment, and ensuring that all users can work efficiently. Their role is essential for keeping an organization’s technology running smoothly and minimizing downtime.
More about Help Desk Computer Technician jobs
What cities are hiring for Help Desk Computer Technician jobs? Cities with the most Help Desk Computer Technician job openings:
What job categories do people searching Help Desk Computer Technician jobs look for? The top searched job categories for Help Desk Computer Technician jobs are:
Help Desk Computer Technician jobs near you
Help Desk Technician

Help Desk Technician

TriOptus LLC

Columbia, SC • On-site

$18.50 - $25/hr

Full-time

Posted 17 days ago

Job description

Help Desk Technician
Will respond to texts, emails, and calls on technical issues. In addition, the technician will document and analyze technical issues and customer interactions, manage and update help desk tickets, and provide solutions and advice on technical issues. Additional job responsibilities will include creating manuals for technical training, using feedback from customers to improve problem-solving techniques and customer service, and providing hands-on support for issues at the agency. The help desk technician will also perform other duties as assigned.
Education: An associate's degree or higher is preferred but commensurate experience may be accepted. Candidates with a college degree in computer science, network administration, or computer programming are preferred.
Additional certifications in information technology infrastructure, network administration, and computer repair are beneficial.
Experience: One (1) years' experience as a technician in the computer field within the last (2) years, including helpdesk support or system or network administration. Familiarity with standard concepts, practices, and procedures within a particular field. Working knowledge and experience with Microsoft operating systems, systems security management practices, or infrastructure is preferred.

Apply