IT Helpdesk Technician
Wyoming, MI · On-site
... chat and on occasion in person, some travel to remote locations will be required. Job ... Lifting up to 50 lb's Education and/or Experience * 1-5 years of Help Desk, Desktop Support, or ...
IT Helpdesk Technician
Wyoming, MI · On-site
... chat and on occasion in person, some travel to remote locations will be required. Job ... Lifting up to 50 lb's Education and/or Experience * 1-5 years of Help Desk, Desktop Support, or ...
IT Support Technician
$19 - $26.25/hr
... helping employees and clients with their technical needs. Key Responsibilities: * Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in ...
IT Support Technician
$19 - $26.25/hr
... helping employees and clients with their technical needs. Key Responsibilities: * Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in ...
IT Support Technician
$20 - $27.50/hr
... helping employees and clients with their technical needs. Key Responsibilities: * Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in ...
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IT Support Technician
$20 - $27.50/hr
... helping employees and clients with their technical needs. Key Responsibilities: * Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
... helping employees and clients with their technical needs. Key Responsibilities: * Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
... helping employees and clients with their technical needs. Key Responsibilities: * Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in ...
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues * Baseline knowledge of typical technology ...
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues * Baseline knowledge of typical technology ...
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues * Baseline knowledge of typical technology ...
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues * Baseline knowledge of typical technology ...
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues * Baseline knowledge of typical technology ...
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues * Baseline knowledge of typical technology ...
Company Description DigiBoard GmbH is a technology-driven company focused on delivering efficient ... that help clients manage their online presence and customer interactions more effectively.
Posted today
Company Description DigiBoard GmbH is a technology-driven company focused on delivering efficient ... that help clients manage their online presence and customer interactions more effectively.
Posted today
IT Operations Support Specialist Dearborn, MI W2 Position Description: The Power Platform & Copilot ... help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat ...
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IT Operations Support Specialist Dearborn, MI W2 Position Description: The Power Platform & Copilot ... help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat ...
Description Their help desk supports several thousand internal users, hundreds of applications from ... Provides solutions to a wide variety of technology related problems, issues, and questions or ...
Description Their help desk supports several thousand internal users, hundreds of applications from ... Provides solutions to a wide variety of technology related problems, issues, and questions or ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Level 1 Help Desk - Technology Job Goal: The Level 1 Help Desk position provides essential, first-line technical support to students and staff across Monroe Public Schools. Based at the ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Level 1 Help Desk - Technology Job Goal: The Level 1 Help Desk position provides essential, first-line technical support to students and staff across Monroe Public Schools. Based at the ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Level 1 Help Desk Technology Job Goal: The Level 1 Help Desk position provides essential, first-line technical support to students and staff across Monroe Public Schools. Based at the Administration ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Level 1 Help Desk Technology Job Goal: The Level 1 Help Desk position provides essential, first-line technical support to students and staff across Monroe Public Schools. Based at the Administration ...
Help Desk Support
Ann Arbor, MI · On-site
$17 - $22/hr
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Duration: 4 Months Provide exemplary client support and technical issue resolution via phone and ...
Help Desk Support
Ann Arbor, MI · On-site
$17 - $22/hr
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Duration: 4 Months Provide exemplary client support and technical issue resolution via phone and ...
Help Desk Support Specailist
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...
Help Desk Support Specailist
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...
Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...
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Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...
Works with guidance (but not constant supervision) to ensure that IT applications meet required ... Works at an intermediate level to leverage digital communication (email, text, chat, social media ...
Works with guidance (but not constant supervision) to ensure that IT applications meet required ... Works at an intermediate level to leverage digital communication (email, text, chat, social media ...
Specialist Customer Experience
Jackson, MI · On-site
$15.25 - $20.25/hr
... chat support Reports To Customer Experience Manager * Anticipate customer needs and go above and ... Naturally positive, helpful, and courteous attitude * Willingness to assist with client's needs
Specialist Customer Experience
Jackson, MI · On-site
$15.25 - $20.25/hr
... chat support Reports To Customer Experience Manager * Anticipate customer needs and go above and ... Naturally positive, helpful, and courteous attitude * Willingness to assist with client's needs
Help Desk Support (2+ years) NOT looking for Cyber security * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix (1+ years) * 2+ years of experience in ANY of the following:
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Help Desk Support (2+ years) NOT looking for Cyber security * Microsoft Windows (2+ years) * Active Directory (1+ years) * Citrix (1+ years) * 2+ years of experience in ANY of the following:
IT Operations Support Specialist #1058376 Position Description: The Power Platform & Copilot Studio ... help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat ...
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IT Operations Support Specialist #1058376 Position Description: The Power Platform & Copilot Studio ... help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat ...
IT User Support Specialist (Onsite)
$22 - $25/hr
The IT Support Specialist must also document solutions, escalate complex problems to higherlevel ... chat). Creates, reviews, and completes help desk tickets in an efficient manner, writing clear ...
IT User Support Specialist (Onsite)
$22 - $25/hr
The IT Support Specialist must also document solutions, escalate complex problems to higherlevel ... chat). Creates, reviews, and completes help desk tickets in an efficient manner, writing clear ...
Help Tech Chat Support information
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Michigan?
For Help Tech Chat Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Michigan look for?
The top searched job categories for Help Tech Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Help Tech Chat Support jobs?
Cities in Michigan with the most Help Tech Chat Support job openings:
M&K Truck Centers rating
8.2
Based on 9 frontline employees who took The Breakroom Quiz
22nd of 155 rated car dealerships
Job description
M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo truck sales.
We’re looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel to remote locations will be required.
Job Responsibilities:
Log all requests in the IT Service desk ticketing system
Place orders for IT supplies as needed for end users
Resolve end users issues either by walking them through the steps or remoting into their desktop
Escalate tickets to the on call field technician for each site if needed
Responsible for creating new accounts in Active Directory, Exchange & other software as need and passing that information on to the appropriate individuals.
Continually monitor SLA’s and run reports as needed on open tickets
Identify and suggest possible improvements on procedures
Take on assignments and provide an updated status at regular conference calls
Lifting up to 50 lb's
Education and/or Experience
1-5 years of Help Desk, Desktop Support, or IT Support experience.
Strong knowledge of Windows operating systems, Microsoft 365, Microsoft Office, and common business applications.
Experience configuring, imaging, deploying, and troubleshooting PCs, laptops, and related hardware.
Understanding of networking fundamentals and the ability to troubleshoot connectivity issues.
Experience with Active Directory user account management; Exchange administration experience is a plus.
Associate degree in Information Technology or related field preferred; CompTIA A+ and Network+ certifications are a plus.
What We Offer:
Competitive salary, benefits package including ESOP Program.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
What M&K Truck Centers employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About M&K Truck Centers
Sourced by ZipRecruiter
Industry
Trucking
Company size
501 - 1,000 Employees
Headquarters location
Byron Center, MI, US
Year founded
1989