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Help Tech Chat Support Jobs in Omaha, NE (NOW HIRING)

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Orion

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Toast

Technical Support Expert, Enterprise

Omaha, NE · On-site

Toast creates technology to help restaurants and local businesses succeed in a digital world ... Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Toast

Technical Support Expert, Enterprise

Omaha, NE · On-site

$25/hr

Toast creates technology to help restaurants and local businesses succeed in a digital world ... Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case ...

lovelyskin

Customer Support Specialist

Gretna, NE

$22 - $24/hr

Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

LovelySkin

Customer Support Specialist

Gretna, NE · On-site

$22 - $24/hr

Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

lovelyskin

Customer Support Specialist

Gretna, NE · On-site

$22 - $24/hr

Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin ... Providing excellent customer service via phone, email, and online chat daily * Assisting with any ...

North End Teleservices

IT Support Technician

Omaha, NE · On-site

$20.50 - $28.25/hr

Job Summary: The IT Support Technician will play a critical role in providing comprehensive ... Serve as the first and sometimes only point of contact for IT and Help Desk inquiries ...

TFL INC

IT Support Specialist

Omaha, NE · On-site

Monitor and help maintain company security and data protection practices * Support onboarding and ... Previous IT support or technical experience preferred * Basic understanding of networking, hardware ...

Mega Saver

IT Support Specialist

Omaha, NE · On-site

As an IT Support Specialist you are responsible for supporting company technology systems ... Monitor and help maintain company security and data protection practices * Support onboarding and ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Omaha, NE

Help Tech Chat Support information

See Omaha, NE salary details

$25.8K

$41.6K

$63.1K

How much do help tech chat support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for help tech chat support in Omaha, NE is $41,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $45,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Omaha, NE?

For Help Tech Chat Support jobs in Omaha, NE, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Omaha, NE look for?

The top searched job categories for Help Tech Chat Support jobs in Omaha, NE are:

What cities near Omaha, NE are hiring for Help Tech Chat Support jobs?

Cities near Omaha, NE with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Omaha, NE as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,594 per year, or $20 per hour.

Customer Support Rep (Chat, Text, Calls) Part -Time $19/hr

Milan Laser Hair Removal

Omaha, NE • On-site

$22 - $24/hr

Full-time, Part-time

Re-posted 4 days ago

Milan Laser Hair Removal rating

7.5

Company rating: 7.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

4th of 42 rated hair and beauty

Job description

Omaha, Nebraska � In-Person � Part-Time
Now Starting at $19.00 per hour � Recently Increased Base Pay!
Who We Are
Not your average call center�that's the Milan difference.
Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we're expanding quickly�and our call center is the engine that drives it all.
This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You'll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.
This role is the launching point for your Milan career. You'll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:
  • A full-time Client Coordinator (inbound sales) role
  • Higher-earning, performance-based positions
  • Opportunities across Milan's corporate and field teams

About the Role
This is where the client experience comes to life.
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.
Every interaction matters�you'll create experiences that feel clear, helpful, and personal.
This role is fast-paced and high-volume. You'll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan's standards.
Compensation
  • Base Pay: $19.00 per hour
  • Additional earnings through hourly differentials and commission
  • Top performers earn $22�$24/hour total

Schedule
  • 16�24 hours per week
  • 4�5 hour shifts
  • Morning, evening, and weekend availability required

Business Hours:
  • Monday�Thursday: 7:30 AM � 8:00 PM
  • Friday�Saturday: 7:00 AM � 8:00 PM
  • Sunday: 8:00 AM � 6:30 PM

Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.
What You'll Do
Client Support & Experience
  • Respond to inbound calls, emails, texts, and chat from current clients
  • Support appointment scheduling and assist with account questions
  • Deliver empathetic, confident, solutions-focused service
  • Assist inbound leads and help guide them toward booking consultations

Operational Excellence
  • Follow standard processes and scripting to ensure consistency
  • Accurately document all client interactions
  • Manage multiple conversations and systems at once

Performance & Team Environment
  • Meet productivity and customer service expectations
  • Participate in coaching, feedback, and development conversations
  • Support team initiatives and continuous improvements

What You Bring
Minimum Requirements
  • High school diploma or equivalent
  • 1+ year of customer service experience in a fast-paced environment
  • Ability to multitask across phone, email, and chat
  • Strong written and verbal communication skills
  • Typing speed of at least 60 WPM
  • Proven reliability, professionalism, and strong attendance
  • Ability to handle sensitive information with confidentiality
  • Comfort working in a structured, metric-driven environment

Preferred Experience
  • Call center experience
  • Multi-channel customer support (phone, chat, email)
  • Appointment scheduling or similar workflows

Behavioral Strengths
  • Customer Obsessed: Creates positive, supportive client experiences
  • Drive for Results: Takes ownership and meets expectations
  • Coachable: Open to feedback and eager to grow
  • Calm Under Pressure: Thrives in high-volume environments
  • Collaborative: Communicates clearly and supports the team

Availability Requirements
  • 16�24 hours per week
  • Must be able to work morning or evening shifts
  • Weekend availability required

Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available.
Equal Opportunity Employer.
#INDCC1

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